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What to do first
A dangerous chatbot answer can include instructions for self-harm, violence, fraud, malware, illegal activity, medical harm, exploitation, or another credible safety risk. The most reliable reporting path is usually attached to the exact response rather than a general contact page.
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- Keep the relevant exchange available. Do not delete the conversation until you have recorded the message, unless retaining it would put someone at risk.
- Open the response menu. Look beneath or beside the unsafe answer for a thumbs-down button, “More,” a three-dot menu, or a report icon.
- Choose the closest category. Select a safety, abuse, legal, self-harm, violence, fraud, or illegal-content option when one is offered. Labels differ by product.
- Describe the danger precisely. Identify the exact answer, what it advises or enables, who could be harmed, and whether the risk is immediate. Keep the explanation factual and concise.
- Check the submission notice. Some services attach the conversation automatically, and some may include uploaded files, connected-app content, or account information.
- Submit once and keep your own record. Save a screenshot or conversation link when it is safe and appropriate. Do not publish sensitive prompts or personal information merely to prove that you reported it.
Official help pages describe how to submit these reports, but they do not promise a particular review time, removal decision, or reply from the provider.
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Use the control on the message if it is available. If the complaint concerns a shared link, a custom GPT, or another publicly listed item, use the provider’s content-reporting form instead. If the issue is specifically legal, choose the legal route when the product offers one. If the problem is spam, fraud, or illegal content in a managed work product, look for an abuse route. Do not file several categories for the same event simply because the wording is confusing; select the closest primary harm and explain any secondary concerns in the text field.
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Before opening a form, note which product you were using, whether the response was private or publicly shared, and whether files or connected services were involved. These details help you choose the right workflow and avoid sending a sensitive conversation to the wrong team.
Reporting a dangerous ChatGPT response
From a message on the web or in the mobile apps
OpenAI’s documented route starts at the message itself. On web, iOS, or Android:
- Find the response that presents the safety problem.
- Tap or click the thumbs down control beneath that response.
- Select Select an issue.
- Choose Safety or Legal concern.
- Follow the prompts, add a short explanation, and submit.
The wording and placement of controls can change as the service is updated. If the thumbs-down control is absent, open the current Help Center instructions for the account and app version you are using rather than guessing which older form applies. A missing button can also mean that you are looking at a different ChatGPT surface, a shared page, or an interface in which the control is inside a menu.
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Reporting a shared link or other published content
OpenAI also documents a content-reporting route for conversations, shared links, GPTs, and other listed content. For a shared link, use Report Content, describe the issue, identify its nature, and follow the submission instructions. OpenAI says a shared-link report can be submitted without signing in. That does not establish that every other OpenAI report type is anonymous or carries the same data, so read the notice for the specific route you choose.
If you received a shared link from someone else, record the link privately and avoid reposting it. The link itself may expose the original conversation to anyone who has it. Use the reporting form’s description field to explain whether the material is dangerous, abusive, illegal, or otherwise unsuitable, and state if it is publicly accessible.
Do not use the deprecated model-feedback form
OpenAI’s feedback guidance says its old ChatGPT model-feedback web form has been deprecated. Use the in-product report control or the current content-reporting form instead. Old bookmarks and instructions copied into forums can continue circulating, so check that a page is current before entering account or conversation details.
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Reporting a dangerous response in Gemini Apps
Google uses a different label for ordinary Gemini Apps feedback. You must be signed in to Gemini Apps to send this type of report.
- Locate the unsafe response.
- Click or tap Bad response below it.
- Choose the reason that best matches the problem.
- Enter feedback explaining what makes the answer dangerous.
- Review any available options about included files or images, then submit.
Google says this feedback adds the associated conversation to the report, including prompts and responses. Uploaded files and images, and personal content Gemini obtained from Connected Apps, may also be collected with feedback in line with Google’s Privacy Policy. Inspect the controls shown in the feedback dialog and remove unrelated sensitive material from the conversation before reporting when doing so is safe.
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This means a short comment can carry more context than you may expect. If the conversation contains a passport image, a private spreadsheet, health information, or a connected service’s content, do not assume that only the sentence you type will be reviewed. Start a separate, minimally sensitive conversation for future testing when appropriate, but do not delete evidence of the original incident if doing so could compromise a safety or legal response.
For a legal issue in the Gemini web app
If the problem is specifically a legal complaint about a Gemini web-app response, open More below the response and choose Report legal issue. Follow the instructions shown. This route is distinct from the ordinary Bad response feedback path. Use the legal option for the complaint it is designed to handle; use ordinary safety feedback when the central concern is dangerous guidance rather than a legal claim.
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Gemini features inside Workspace applications use a separate abuse-reporting flow. Google describes it for responses involving spam, fraud, illegal content, and similar abuse.
- Look beside the response for Report abuse.
- If it is not visible, open More options.
- Choose the reason for the report.
- Click Report and complete any follow-up fields.
Google says a Workspace abuse report can include the conversation, prompts, context documents, emails, other content used in the interaction, and the response itself. Treat that report as a potentially broad disclosure: remove or avoid unrelated confidential material before submitting when possible, and use your organization’s incident or privacy process if workplace data is involved.
Workspace accounts can be configured differently from consumer Gemini Apps accounts. If an administrator manages the application, record the incident according to the organization’s policy as well as using the product control. A workplace security, privacy, safeguarding, or legal team may need to preserve the original material, notify affected people, or restrict access while the provider review is pending.
If you use another chatbot
There is no universal report button or category list across chatbot providers. Do not assume that the ChatGPT or Gemini sequence applies to another service.
- Open the provider’s current help center or safety page.
- Look for controls attached to the specific answer: thumbs-down, three dots, Report, Flag, or More.
- Check whether the product distinguishes safety, abuse, privacy, intellectual-property, and legal complaints.
- Read the notice about sign-in and attached conversation data.
- If no in-product control exists, use the provider’s official content or safety form and include the product name, date, and a link or screenshot if the form allows it.
Interfaces, account types, regions, and product versions can change which controls appear. Verify the wording in the provider’s current documentation before giving someone a provider-specific instruction. If a service offers only a general contact form, describe the product and the exact response location so the complaint can be routed correctly. Do not invent a provider-specific email address or promise that a general support ticket will be treated as a safety escalation.
What information may accompany a report?
A report is not always just the sentence you type into a feedback box. The product may attach context so reviewers can understand how the answer was generated.
| Product and route | Documented control | Sign-in requirement | Context specifically described by the provider |
|---|---|---|---|
| ChatGPT message | Thumbs down → Select an issue → Safety or Legal concern | Not stated for every message-report situation | OpenAI’s reviewed instructions do not specify one identical payload for every report type. |
| ChatGPT shared link or listed content | Report Content | OpenAI says sign-in is not required for a shared-link report | The reviewed instructions do not define the exact information attached to every submission. |
| Gemini Apps | Bad response | Google says you must be signed in | Associated conversation, including prompts and responses; uploaded files or images and Connected Apps content may also be collected. |
| Gemini in Workspace | Report abuse, or More options → Report abuse | Depends on the Workspace account | Conversation, prompts, context documents, emails, other content, and the response. |
Because providers disclose different details, do not tell readers that all chatbot reports are anonymous, that all include the full conversation, or that none include uploaded material. Check the notice displayed immediately before submission. The presence or absence of a sign-in requirement also does not by itself establish anonymity; an account, link, or conversation can still contain identifying information.
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Questions to ask before submitting
- Does the form attach the entire conversation or only the selected turn?
- Will uploaded files, images, emails, context documents, or connected-app content be included?
- Can you deselect an unrelated attachment or redact it before sending?
- Is sign-in required, and which account is currently active?
- Can you add a screenshot or link, and would that expose another person?
If the interface does not answer these questions, send only the minimum necessary information and avoid adding unrelated files. Keep a private note of what you submitted, including the date and product, so you can explain the disclosure later without repeatedly forwarding the original material.
How to write a useful report
Review teams need enough detail to locate the problem without making you reproduce harmful instructions. A practical report can contain four parts:
- Location: identify the message, conversation, shared link, or Workspace app where it appeared.
- Failure: quote only the minimum wording needed, or paraphrase it if repeating the text could cause harm.
- Risk: explain the likely consequence, such as encouraging self-harm, giving operational instructions for violence, exposing private data, facilitating fraud, or presenting dangerous medical advice as certain.
- Urgency and reach: say whether a real person is at immediate risk, whether the answer was shown to children or other vulnerable people, and whether the content is publicly accessible.
Use neutral language. “The response gives step-by-step instructions for poisoning someone” is more useful than “This is terrible.” If the model produced several unsafe messages, identify the first problematic answer and explain how later answers continued or escalated the risk.
Do not test the chatbot further just to obtain a more dramatic example. Repeated prompts can generate additional harmful material, expose more personal information, or increase the chance that someone encounters the answer. Report the first clear unsafe response and explain the surrounding context from the conversation you already have.
A concise example
A useful description might say: “In the conversation dated [date], the response gave operational instructions that could enable violence. The link is accessible to others. No person has been injured, but the content presents an immediate safety concern.” Replace bracketed details with facts, omit sensitive identifiers that are not needed, and state clearly when you do not know whether anyone acted on the advice.
Preserve evidence without spreading the harm
Keep a private screenshot, exported conversation, or link for your records when safe and lawful. Include the date and the product or app in your notes. Redact names, addresses, account numbers, health information, secrets, and other unrelated personal data before sharing a screenshot with anyone other than the provider’s official reporting channel.
Do not repost a dangerous answer publicly just to demonstrate that it exists. Public copies can expose vulnerable readers to the same instructions and can reveal the original user’s prompts. If a screenshot is necessary for an internal safety, legal, or school investigation, share it only with the people who need it.
Preservation is optional when it would endanger someone. A person fleeing abuse, a child, or someone using a shared device may be put at risk by a visible screenshot or browser history. In that situation, prioritize safety, record only what can be stored securely, and tell the provider or an appropriate human authority what evidence cannot be retained.
When the danger is immediate
A platform report is a review mechanism, not an emergency dispatch channel. If someone is in immediate danger, contact local emergency services or an appropriate crisis service for that person’s country or region. If the threat concerns a child, imminent violence, a poisoning, or an active medical emergency, prioritize qualified human help over completing an online report.
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The correct emergency number and crisis resource depend on location; there is no single worldwide number established by the provider instructions covered here. Tell responders what happened, where the person is, what harm may occur, and whether dangerous instructions or substances are already involved.
If it is safe to do so, stay with the person or keep a trusted adult involved while help is contacted. Do not delay emergency care to capture every chatbot message, determine which category fits, or wait for a provider to respond. The platform report can be filed afterward by someone who is safe and able to do it.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If the report control is missing or fails
The button is not visible
Expand the response menu, open More or More options, and check whether you are in the correct product. Gemini Apps and Gemini in Workspace have different labels and routes. An administrator may also restrict controls in a managed Workspace account.
On a shared or embedded page, the control may belong to the page owner’s product rather than the chatbot that generated the text. Follow the reporting instructions for the service that currently hosts the response, and preserve the link privately if it can be accessed safely.
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The form will not submit
Record the relevant message privately, confirm whether sign-in is required, and retry from the provider’s current help center or another supported browser or app version. Do not send the same sensitive conversation repeatedly while troubleshooting.
If the failure continues, use the provider’s official alternative content or safety form if one is documented. State that the in-product control failed, identify the product and response, and include only the details needed to locate it. A screenshot of an error can help explain the failure, but redact account identifiers before sharing it outside the provider’s official channel.
You are unsure which category fits
Choose the category that describes the primary harm. Use a legal route for a legal complaint, an abuse route for spam, fraud, or illegal content, and a safety route for dangerous instructions or likely physical harm. Explain secondary concerns in the text field rather than filing several duplicate reports.
You cannot safely retain the conversation
Protect the person first. If saving a screenshot or link could expose them, omit it and report only the minimum details needed. Emergency services, a crisis professional, or an organizational safety officer may be better positioned to preserve evidence securely.
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Submitting a report gives the provider information to review; the official instructions do not guarantee a response time, a takedown, an account action, or direct contact. Continue any necessary safety, legal, medical, or workplace response independently. If the same content remains available and the risk is ongoing, use the provider’s documented route again only when you have new information, and escalate through the appropriate real-world authority when the situation warrants it.
A report may help the provider identify a harmful response, but it does not replace professional advice or determine whether a person is safe. Keep health, legal, safeguarding, and security decisions with qualified humans. Avoid promising another person that a report will remove content or prevent a repeat; explain instead what you submitted and which immediate steps are being taken separately.
Frequently Asked Questions
Can I report a Gemini Apps answer without signing in?
Google’s documented Gemini Apps feedback flow requires you to be signed in. A different Google legal-report route may have its own instructions, so follow the option shown for the specific complaint.
Can I report a ChatGPT shared link without an account?
OpenAI says its Report Content flow for shared links can be submitted without signing in. That statement applies to the shared-link route, not automatically to every ChatGPT report type.
Should I include the entire conversation?
Only if it is necessary and safe. Some products attach conversation context automatically, so inspect the submission notice and remove unrelated sensitive material where the interface allows it.
Can I attach a screenshot?
Attach one only when the provider’s form allows it and the image is needed to locate the problem. Redact unrelated personal information and do not post the screenshot publicly.
What if the response contains private files or emails?
Check whether the report will include uploaded files, connected-app content, context documents, or emails. Remove unrelated material when possible, and use your organization’s privacy or incident process for workplace data.
Which category should I choose if several harms apply?
Choose the category describing the primary danger—safety, abuse, or legal—and explain secondary concerns in the description. Avoid duplicate submissions unless you have new information.
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The documented instructions explain submission steps but do not promise a review time, a particular action, or a personal reply.
What if the chatbot’s answer could hurt someone right now?
Contact local emergency services or an appropriate crisis resource immediately. File the platform report afterward when doing so will not delay urgent help.
What if the report button is missing?
Open the response’s More or More options menu, confirm which product you are using, and consult that provider’s current help center. Product versions, regions, and managed accounts can change which controls appear.
The Bottom Line
Report the exact unsafe response through the chatbot’s current safety, abuse, or legal control, explain the concrete risk, and check what conversation or file context will be attached. Preserve evidence privately when safe, and use local emergency or crisis help immediately when a person faces real-world danger.
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