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Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Repair Windows errors before they cause bigger problemsFix Now →Reconcile marketplace sales from the underlying invoices and credit/debit notes—not from the net payout. Then match those records to your GSTR-1, the operator’s GSTR-8 and TCS details, and your settlement statement. Keep ordinary supplier sales subject to section 52 TCS separate from specified services taxed by the e-commerce operator under section 9(5); they follow different reporting paths.
What each record tells you
- Your invoices, credit notes and books: the underlying outward supplies and adjustments. GSTR-1 reports outward supplies, including invoice-level or summary details, relevant notes, HSN/SAC summaries and supplies through e-commerce operators. The GST Portal describes online entry, an offline tool and third-party ASP applications through GSPs as preparation routes. GST Portal: GSTR-1
- Marketplace sales and return reports: operator-side order, supply, return and adjustment records to compare with your source documents.
- Settlement statement and payout: how the platform arrived at the amount paid after deductions. A payout is not, by itself, a measure of taxable turnover.
- GSTR-8 and TCS details: the operator’s statement of supplies effected through it, returns through it and tax collected at source. CBIC says operator data is matched with supplier return data, and reported TCS is made available to the supplier based on the statement. CBIC e-commerce FAQ
- GSTR-2B: an inward-supply statement for purchase-side input tax credit checks—not the source statement for marketplace sales. The GST Portal advises reconciling it to books, checking duplicate or ineligible credit and reviewing reverse-charge items. GST Portal: GSTR-2B FAQs
Keep the two e-commerce tax paths separate
Supplier-liable sales: section 52 TCS
For ordinary supplier sales where the operator collects TCS under section 52, reconcile the actual outward supplies and adjustments to the relevant GSTR-1 entries first. Table 14(a) is an ECO-wise summary of supplies whose liability has already been reported in GSTR-1 tables 4–10; it does not replace those underlying entries. The GST Portal advisory says table 14(a) does not auto-populate taxable value or tax liability into GSTR-3B. Check the current portal instructions and mapping for your tax period. GST Portal advisory: Introduction of New 14 and 15 tables GST Portal: GSTR-1 creation guidance
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Specified supplies: section 9(5)
Section 9(5) is a separate route for specified categories of services where the operator, rather than the supplier, is liable to pay tax. Do not classify every marketplace transaction or service as section 9(5): first establish that the supply falls within a specified category. The portal separates this reporting in table 14(b), linked to GSTR-3B table 3.1.1(ii). GST Portal advisory: Introduction of New 14 and 15 tables GST Portal advisory for GSTR-3B table 3.1.1
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A monthly reconciliation workflow
- Fix the scope. Record the GSTIN, tax period, platform or platforms, and whether you file monthly or quarterly. Save each export with its source and download date so you can identify which version you used.
- Gather the records. Download marketplace sales and order reports, settlement or transaction statements, return/refund/adjustment details, fee and tax invoices, TCS statements and payout records. Assemble your own invoices and credit/debit notes for the same period.
- Build a row-level bridge. Use a spreadsheet or accounting system to connect each relevant transaction to its source documents. A useful control layout includes order, settlement or invoice reference; invoice date and supply period; buyer GSTIN/status where applicable; place of supply/state; item or service; HSN/SAC and rate; taxable value and tax; returns or credit notes; platform deductions; TCS; and net payout. This is a practical control design, not a government-mandated spreadsheet format.
- Classify each supply by tax path. Mark supplier-liable section 52 sales separately from supplies that qualify for section 9(5). For section 52, tie the underlying outward-supply entries to GSTR-1 and then the ECO-GSTIN summary to table 14(a). For a qualifying section 9(5) supply, follow the separate table 14(b) and GSTR-3B table 3.1.1(ii) path.
- Compare operator records with your records. Match by period and ECO GSTIN, then investigate differences in supply value, returns or credit notes, and place of supply. CBIC’s guidance describes matching operator and supplier data using fields including place of supply and net taxable value. CBIC e-commerce FAQ
- Reconcile TCS on its own. Compare the operator’s TCS statement and GSTR-8 information with the credit shown in your portal and your books. CBIC guidance says credited TCS can be used against the supplier’s tax liability subject to applicable rules. It is not a substitute for calculating and reporting your output tax liability.
- Close purchase-side ITC separately. Reconcile GSTR-2B against purchase records and books. Check for duplicates, ineligible credit or required reversals, and reverse-charge items. Do not use this step as a proxy for reconciling marketplace outward sales.
- Resolve and document exceptions before filing. Keep the source evidence and a note of the correction or reason for any difference rather than forcing the records to agree.
Why the payout does not equal taxable sales
A platform settlement may combine sales proceeds with returns or other adjustments, then subtract fees or other deductions before paying you. Rebuild the outward-supply figure from invoices and relevant notes, and account separately for operator deductions, TCS and the amount paid out. The treatment of a particular fee or adjustment depends on its invoice and facts; there is no universal settlement-to-GST mapping established by the cited official guidance.
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Common variances to investigate
- Different tax periods: a sale, return, credit note or platform adjustment may appear in a different report period. Check source dates and the applicable reporting period.
- Missing or amended documents: compare invoice references and amendments with both your records and the operator export.
- Returns and credit notes: confirm the adjustment is supported by the relevant record and reported in the appropriate period and return fields.
- Place-of-supply or state mismatch: check the transaction’s source details against your return classification and the operator’s data.
- B2B/B2C classification differences: check buyer GSTIN and transaction details rather than relying only on a platform summary.
- Duplicate imports: look for repeated order, invoice or settlement references if data was imported from more than one report.
- Incorrect section 9(5) classification: verify that the supply is actually in a specified category before using that path.
- TCS not reflected or mismatched: compare the operator’s GSTR-8/TCS records, portal credit and books; retain the period and transaction details for follow-up.
Choose a preparation method that fits your records
| Method | Useful when | What to check |
|---|---|---|
| GST Portal entry | Transaction volumes and adjustments are manageable for direct preparation. | Prepare and validate the mapping from source records to the return fields before submission. |
| GST Portal offline tool | You need to prepare or upload bulk data. | Use the current tool and schema for the filing period; portal formats can change. |
| ASP application through a GSP | You want a third-party preparation route recognized by the GST Portal. | Check that the service supports your platform imports, GSTIN/table mapping, adjustments, audit trail and data export. The official portal identifies this route but does not endorse a provider or establish particular product features. GST Portal: GSTR-1 |
Check date-sensitive portal instructions and rates
The GST Portal’s advisory said tables 14 and 15 were made available from January 2024 tax periods, with amendment tables from February 2024. Treat those dates as portal-history context, not a substitute for instructions applicable to your current filing period. GST Portal advisory: Introduction of New 14 and 15 tables
The 53rd GST Council meeting material records a recommendation for a 0.5% TCS rate—0.25% CGST plus 0.25% SGST/UTGST, or 0.5% IGST. That is a dated Council recommendation, not proof by itself of the operative rate for a particular transaction. Verify the effective notification and tax period before using a rate in a calculation. 53rd GST Council meeting recommendations
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