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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →For an Indian e-commerce shipment, first identify the actual supplier and classify the supply; then issue the right document, check whether an e-way bill is required, and coordinate its transport details before the goods move. The requirements depend on the seller’s GST status, the supply and route, consignment value, transport arrangement, and any applicable state or union-territory rules. This is a general workflow, not a determination for a particular seller or shipment.
1. Confirm who is supplying the goods and which document to issue
A marketplace order does not by itself determine who the supplier is for GST documentation. Confirm the seller and supplier shown in the transaction arrangement, and check the seller’s registration status and the nature of the supply before preparing the shipment document.
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- Taxable supply by a registered seller: generally prepare a tax invoice with the particulars required by CBIC Rule 46.
- Exempt supply or a supply by a composition taxpayer: the applicable document may be a bill of supply rather than a tax invoice. Verify the seller and supply qualify before choosing it; the invoice rules prescribe particulars for a bill of supply too.
- Unregistered seller: cannot issue a GST tax invoice. Marketplace-related registration duties depend on the seller category, the type of supply, and applicable statutory provisions and notifications.
CBIC’s sectoral FAQ discusses operator registration and seller obligations for supplies through certain operators, including a statutory exception concerning specified services for which the operator pays tax under section 9(5). Those rules can be affected by amendments and notifications, so confirm the current position for the seller and supply rather than applying one rule to every marketplace seller.
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2. Prepare the invoice or bill of supply
Tax-invoice particulars to check
CBIC Rule 46 sets out the particulars for a registered person’s tax invoice. Use this checklist, and verify any additional particulars required for the transaction:
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- Supplier’s name, address, and GSTIN.
- A consecutive serial number unique for the financial year, and the issue date. CBIC’s official tax-information portal describes a serial number of no more than 16 characters; check the operative rule and amendments when setting up a numbering series.
- Recipient details. For a taxable supply to an unregistered recipient valued at ₹50,000 or more, the rule requires the recipient’s name and address, along with the delivery address, state, and state code.
- HSN or accounting code, goods description, quantity, and unit.
- Total value, taxable value, applicable tax rate, and tax amount. Show tax charged separately on the invoice.
- For an inter-State supply, the place of supply and state name.
Confirm the HSN and tax treatment using reliable, product-specific information; the applicable classification and rate cannot be inferred from a generic online-order example. The invoice rules also contain transaction-specific requirements, including for exports and other special cases. Check whether bill-to/ship-to details or e-invoicing requirements apply to your transaction. Exact e-invoice applicability depends on the seller, turnover, transaction type, and current notifications.
Before issuing the document
- Match the supplier, recipient, and ship-to details to the actual transaction.
- Check that the goods, quantity, taxable value, tax treatment, and destination are consistent with the order and dispatch.
- Use the appropriate tax invoice or bill of supply; do not label an ordinary seller document as a GST tax invoice if the issuer is unregistered.
3. Decide whether the movement needs an e-way bill
Under the central Rule 138 text published by CBIC and accessed in 2026, a registered person causing movement of goods in relation to a supply, for a reason other than supply, or due to an inward supply from an unregistered person must furnish the specified information before movement when the consignment value exceeds ₹50,000. The rule also permits e-way bill generation below that amount; ₹50,000 is not a prohibition on generating one for a lower-value consignment.
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Do not apply the central threshold without checking the shipment’s circumstances. The rule includes exceptions, and state or union-territory provisions can set different intra-State requirements. Consult the current provisions for the origin and route; the applicable jurisdiction is necessary to determine whether a local threshold or exemption changes the result.
Understand the consignment value
The GST Council/NACIN e-way bill explainer describes consignment value as the section 15 value declared in the invoice, bill of supply, or delivery challan, including tax and cess charged in that document. Where a document covers both taxable and exempt supplies, it excludes the exempt-goods value.
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The official e-way bill FAQ search result raises whether shipping charges charged by an e-commerce company must be included when they are not mentioned on the merchant’s invoice, but the FAQ answer is not available here. Do not assume a categorical answer for that situation: resolve it from the current law and the specific transaction facts.
4. Furnish the e-way bill information and assign transport responsibilities
Where an e-way bill is required, furnish its information before the goods move. The official GST Council/NACIN explainer describes the information in two parts:
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- Part A: supplier and recipient GSTINs, delivery place and PIN code, document type, number and date, value, HSN, and reason for transportation.
- Part B: transport details, such as the transport document number and road vehicle number.
The live portal may validate fields or present a different interface. Follow the operative rule and current portal instructions if they differ from this summary.
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Who generates the e-way bill?
The transport arrangement determines who provides the transport details and completes the bill under the cited central rule:
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- Supplier or recipient uses its own or a hired conveyance: that party may generate the e-way bill after furnishing Part B.
- Goods are handed to a transporter: the registered person furnishes the transporter information; the transporter generates the e-way bill using the Part A information.
- E-commerce operator or courier agency: specified operators or agencies may furnish Part A information when authorized by the consignor. Do not assume the marketplace or courier creates the complete bill for every shipment; confirm the authorization and hand-off for the order.
The cited rule also provides a separate option for movement by an unregistered person. Where goods move from an unregistered supplier to a registered recipient, the movement may be treated as caused by the recipient if that recipient is known when movement begins. Check the operative rule and facts before applying these provisions.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.5. Reconcile documents before dispatch and carry what is required
- Compare the e-way bill’s document type, number, date, value, HSN, destination, and other entered particulars with the invoice, bill of supply, or delivery challan.
- Confirm that the required transport details are present and correspond to the actual conveyance or transport document before further movement.
- Ensure the person in charge of the conveyance carries the applicable invoice, bill of supply, or delivery challan, and a copy of the e-way bill or its number. The cited rule permits the number to be carried physically or through the mapped-device method it specifies.
6. Track validity and handle changes correctly
Under the current CBIC e-way bill rules page accessed in 2026, validity runs from the date and time the e-way bill is generated and is based on the distance bands below. The rule provides for notified extensions for specified categories.
| Distance band | Validity |
|---|---|
| Less than 100 km | One day |
| 100 km or more, but less than 300 km | Three days |
| 300 km or more, but less than 500 km | Five days |
| 500 km or more, but less than 1,000 km | Ten days |
| 1,000 km or more | Fifteen days |
If no transport occurs or the movement differs from the furnished details, the cited rule allows cancellation within 24 hours of generation, except that an e-way bill already verified in transit cannot be cancelled. If a transporter changes the conveyance, the transporter must generate a new e-way bill before further movement.
Sources and scope
The central-rule summaries above are based on CBIC Rules 46 and 138, including the CBIC e-way bill rules page accessed in 2026. The plain-language Part A and Part B description is from the GST Council/NACIN explainer. CBIC FAQs provide context on tax invoices and e-commerce, but FAQs and notifications can become outdated; current rules and notifications control. State or union-territory provisions, product-specific tax treatment, individual e-invoice applicability, and the e-commerce shipping-charge question require transaction-specific verification.
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