You can’t transfer stored value directly from a physical Touch ’n Go (TNG) card into TNG eWallet. TNG’s published guidance says the balances are separate. To recover the card balance, submit an e-Refund request; after verification, TNG may refund it to a TNG eWallet or an eligible bank account. The card is terminated after its balance is refunded.
Can I transfer my TNG card balance to eWallet?
No. A physical TNG card’s stored balance is separate from your TNG eWallet balance, and TNG says moving the card balance through the app is not available. Its Help Centre article dated 22 April 2022 states: “This function is NOT available at the moment via Touch ’n Go eWallet .” The article directs cardholders to submit a refund request through the TNG e-Refund Portal instead.
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Adding or viewing a card in the app does not turn its stored value into wallet funds. For an enhanced NFC card, you can check its balance by selecting the card in the app and scanning it against the back of your phone; that is only a balance check, not a transfer. See TNG’s guidance on transfers between existing and enhanced cards.
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- Check which balance you want to recover. Make sure it is the value stored on the physical card, not money already held in TNG eWallet. If you have an enhanced NFC card, use the app’s NFC scan to check its card balance.
- Open the official e-Refund form. Use the TNG e-Refund Portal and submit a request for the card. TNG’s guidance describes this as a refund request, not an instant or in-app transfer.
- Provide the requested details and destination. TNG lists a TNG eWallet, a Malaysian bank account, or a foreign bank account as possible refund destinations. Follow the options and requirements shown on the current form; eligibility and required information depend on TNG’s verification.
- Wait for verification. TNG says its team verifies the request before processing a refund. The cited guidance does not give a processing-time estimate, so check the form or contact support for current status and requirements.
What happens to the card after a refund?
TNG says the card is terminated after its balance has been refunded. Treat the request as recovering the card’s stored value, not moving that value while keeping the card active. If you still need a physical card, consider this consequence before submitting the request.
#1 Best Overall
- It not only supports Mifare cards and Class A and B cards conforming to the ISO 14443 standard, but also supports NFC and FeliCa contactless technology.
- This is a USB hot-pluggable device that complies with the CCID standard and is ideal for applications such as personal identity security authentication and online micropayments.
- This is a USB full-speed device (12 Mbps), which reads NFC tags at 106 kbps、212 Kbps and 242 Kbps, allowing faster read and write speeds and higher efficiency
- To increase the safety factor, you can choose to configure an ISO7816-3 compliant SAM card slot in the ACR122.
- Widely used in areas such as access control, electronic payment, bus e-ticketing, highway toll collection systems, network verification, logistics, and supply chain management.
If the card is lost or no longer used
Lost card
Use the e-Refund form or contact TNG support. If available, provide the card’s 10-digit serial or manufacturing number; TNG says this helps it block the card and process any applicable balance refund. A refund is not guaranteed solely by providing the number—the request remains subject to TNG’s process.
Card you no longer use
If the card is still in your possession, submit an e-Refund request to recover its balance. TNG’s guidance also mentions transferring card ownership as an option for a card you no longer use, but changing ownership is not the same as transferring the stored balance to eWallet. See TNG’s guidance for unused cards with a remaining balance.
Rank #2
- 2-in-1 Smart Card Reader with NFC: This smart card reader supports both contact chip cards and contactless NFC cards, giving you flexible access for secure identification, authentication, and smart card reading. Use the insert slot for contact cards or tap compatible NFC cards for contactless reading. Ideal for CAC cards, ID cards, and bank chip cards in office, government, and everyday use.
- Built for CAC and Common Access Applications: Designed for DOD military CAC, Common Access, and other smart card login applications, this reader supports secure credential verification and smart card-based access when used with the required third-party software or card service platform. Suitable for government, military, business, and administrative environments.
- Broad Card and Standard Compatibility: Supports ISO7816 contact smart cards, ISO14443 contactless cards, and major standards including PC/SC, CCID, EMV, and Microsoft WHQL. Compatible with Class A, B, and C cards in 5V, 3V, and 1.8V formats for a wide range of chip cards, ID cards, and NFC-enabled cards.
- Dual Interface: Designed with a built-in USB-C cable and an attached USB-A adapter for more flexible connection across modern and traditional devices. Easy to use with a wide range of laptops, desktops, and workstations without needing an extra converter.
- Plug and Play and Easy to Carry: No driver installation required for the reader itself. Compatible with Windows 11/10, macOS, Linux, and Android for convenient setup across multiple devices. Compact, lightweight, and easy to carry for home, office, and travel use. Please note that some cards or secure systems may still require their own middleware or application software.
If a newly received enhanced card has a manufacturing fault
TNG’s article dated 22 April 2026 says a qualifying newly received enhanced card with a manufacturing fault may be eligible for a complimentary replacement within 30 days, with proof of purchase. For balance loaded onto the faulty card, TNG separately directs customers to e-Refund or e-Customer Service. Check the current warranty terms and support instructions before relying on replacement eligibility; this is a separate process from transferring card value to eWallet. See TNG’s faulty enhanced-card guidance.
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Rank #4
- 【2-in-1 CAC & NFC Smart Card Reader】2-in-1 contact and contactless card reader equipped with integrated USB-A & USB-C dual-head cable. Supports CAC, PIV, military ID, chip credit/debit cards and NFC ID badges. Only one reading mode can be activated at a time to guarantee stable data reading. No extra adapter required for different device ports.
- 【Full Certification & Broad Card Support】 Certified FCC, CE, VCCI, CCID and Microsoft WHQL. Contact interface follows ISO7816 Class A/B/C with T0/T1 protocol; NFC module supports ISO14443 A/B and MIFARE. Compatible with SLE, AT88SC memory smart cards, meeting PC/SC 2.0 and EMV standards for high-security military and government authentication.
- 【Plug & Play Multi-OS Reader】No driver needed for immediate use. Works on Windows, mac OS, Linux and Android devices. Standard CCID hardware compatible with common card management tools. Please be aware that third-party decoding software and official card middleware are not included in the package.
- 【Durable & Travel-Friendly Construction】Comes with 95cm reinforced strain-relief cable, LED light and buzzer prompt. Compact lightweight body supports USB 2.0 480Mbps high-speed transmission. Perfect for daily office, business trips and field identity verification for military and government users.
- 【Application & Reliable After-Sales Service】Great for tax declaration, pension inquiry, vehicle registration and access control. ❗Not compatible with health insurance cards. Package: 1×Smart Card Reader, 1×User Manual. 24-month warranty and lifetime technical support; free return for quality defects.
Rank #3
- acr122u nfc reader writer
- 13.56 Mhh support mifare 1k, ntag213, ultralight /ultralightc, Mifare plus, Mifare desfire
- provide SDK and free nfc tool software
- 5 pcs ntag213 nfc tag samples and 2 pcs UID MF1 card
- IEC14443A and ISO18092 protocol compliance
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