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Freedom251 › Blog › account transfer

How to Link Your Epic Seven Account Across Steam and Mobile

By Freedom251 Team · · 10 min read

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Yes. Epic Seven’s official Steam guidance says you can transfer an existing email account or Simple Login (SNS) account to a Simple Login (Steam) account. After that transfer, the same account can be used on Steam, the STOVE PC client, and mobile, with the game progress and data retained. This is an account transfer to Steam login—not a merge of two separately developed game profiles.

What “linking” an Epic Seven account to Steam actually means

Epic Seven’s Steam terminology is important. The official notice describes moving an existing account to a Simple Login (Steam) account. It does not describe combining two independently developed game profiles, pooling heroes from two accounts, or merging inventories.

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The account you already use with an email address or another Simple Login (SNS) method becomes the account associated with Steam login. Once the transfer is complete, you use that same account identity on supported clients rather than maintaining one profile for mobile and a different profile for Steam.

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Your current situation What the official guidance indicates What to do
You have an existing email account and have not created a separate Steam profile The existing account is eligible to be transferred to Simple Login (Steam). Follow the current account-transfer instructions in the official Epic Seven Steam notice.
You have an existing Simple Login (SNS) account and have not created a separate Steam profile The existing SNS account is also eligible for transfer to Simple Login (Steam). Use the official account-transfer procedure rather than starting a second game profile.
You already launched Epic Seven on Steam and a new Steam account was created The official notice says to contact in-game Customer Service and request deletion of that newly created Steam account before transferring the existing account. Stop using the new Steam profile and contact support first. Do not treat the two profiles as mergeable.

In practical terms, “linking” means changing the login route for your established Epic Seven account so Steam can access it. It is not a tool for selecting heroes, currency, or progress from two accounts and combining them.

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Will your heroes, progress, and rewards be lost?

The official Steam FAQ states that transferring an account retains “all game progress and game data.” It specifically names unclaimed rewards, event items, and any ongoing Epic Pass progress as retained data. That means the transfer is intended to preserve the state of the existing account rather than start it over on Steam.

  • Game progress: retained according to the official FAQ.
  • Game data: retained according to the same statement.
  • Unclaimed rewards: explicitly included in the examples.
  • Event items: explicitly included in the examples.
  • Ongoing Epic Pass progress: explicitly included in the examples.

The notice does not enumerate every individual account field, so do not expand that statement into an unsupported promise about a particular setting, transaction, or account attribute. If a specific item is important to you and does not appear after the transfer, use Epic Seven’s in-game Customer Service rather than creating another account or attempting a second setup.

Where the same account can be used after transfer

The Steam notice says that, even after transferring, you can continue logging in with the same account on the STOVE PC client and the mobile version. Steam therefore becomes an additional way to access the established account, not a replacement that prevents phone access.

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Client Access after an eligible transfer Important qualification
Steam Yes, through the Simple Login (Steam) account created or used for the transfer. Do not begin with a disposable new Steam profile if you intend to use existing progress.
STOVE PC client Yes, the official notice says the same account remains usable there. Use the same transferred account identity.
Mobile Yes, the official notice says the same account remains usable on the mobile version. Sign in with the transferred account rather than creating a new one.

This is why you should identify your established login before opening the Steam version. The safest outcome comes from transferring that account first, then using the same account across clients.

Check your account state before starting

Take a minute to determine which branch applies to you. The correct action depends on whether Steam has already created a separate Epic Seven account.

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  • Identify the established account: know whether you normally use an email login or a Simple Login (SNS) method.
  • Decide whether Steam is still unused for Epic Seven: if you have not launched the game on Steam, use the official transfer instructions for your existing account.
  • If Steam already opened a new profile: do not proceed as though it can be merged with your mobile profile. Contact in-game Customer Service and request deletion of the newly created Steam account.
  • Keep access to your existing login: you will need to identify and authenticate the account you want to transfer.
  • Use official instructions for the current interface: account screens can change, and the Steam notice points to a separate account-linking FAQ for the exact procedure.

Do not delete your established mobile or email/SNS account as a shortcut. The official exception concerns deletion of a newly created Steam account, and it directs players to Customer Service for that request.

How to transfer the existing account to Steam

The official Steam notice directs players to a separate page titled “FAQs Regarding Account Linking” for the exact procedure. That linked page is the authoritative place to check the current screens, confirmation wording, and order of actions. Because those detailed instructions are not reproduced here, this guide does not invent button names or a click-by-click sequence that could be outdated.

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  1. Open the official Epic Seven Steam notice. Locate its linked “FAQs Regarding Account Linking” guidance. Use the current version of that page rather than an old screenshot or an unofficial video.
  2. Confirm that your account is eligible. The official FAQ identifies existing email accounts and existing Simple Login (SNS) accounts as eligible for transfer to Simple Login (Steam).
  3. Follow the account-transfer screens exactly as displayed. Read each confirmation carefully and make sure the established account—not an accidentally created Steam profile—is the account being transferred.
  4. Complete the transfer only after checking the account identity. If the screen shows an account you do not recognize, stop and contact in-game Customer Service before confirming anything.
  5. Sign in on the other clients with the same account. After the transfer, the official notice says the account remains available on mobile and the STOVE PC client as well as Steam.
  6. Verify the expected game state. Check that your normal progress is present. The official retention statement includes game progress and data, unclaimed rewards, event items, and ongoing Epic Pass progress.

This procedure outline intentionally stops short of naming unverified menu paths. The linked official FAQ is the source to use for the actual current interface. If you cannot find the transfer option, the account is not identified correctly, or a confirmation screen differs from the official instructions, stop and ask Epic Seven Customer Service for account-specific help.

If you already created a new Steam account

This is the most consequential branch. Launching Epic Seven on Steam can leave you with a newly created Steam account. The official guidance does not tell you to merge that account with your mobile account. Instead, it says to contact in-game Customer Service and request deletion of the newly created Steam account, then transfer the existing account.

  1. Stop progressing on the new Steam profile. Continuing to play can make it harder to identify which account should be retained.
  2. Open Epic Seven’s in-game Customer Service. Explain that Steam created a new account and that you need the new Steam account deleted so your established email or SNS account can be transferred.
  3. Follow the support team’s directions. Deletion is consequential. Do not assume that removing the game, uninstalling Steam, or signing out deletes the account.
  4. Wait for the support-directed resolution before transferring. The official sequence places deletion of the newly created Steam account before transfer of the existing account.
  5. Use the official account-linking FAQ after support confirms what to do. The exact screens and eligibility checks belong to that current procedure.

Do not request deletion of the wrong profile. Clearly distinguish the newly created Steam account from the established account containing your mobile progress. If you are unsure which profile is which, provide that uncertainty to Customer Service before authorizing any deletion.

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Switching between Steam, mobile, and STOVE PC

After a successful transfer, you do not need separate game progress for each client. The official notice says the same account can still be used on mobile and the STOVE PC client after transfer to Steam. In other words, changing devices changes where you sign in, not which established Epic Seven account you own.

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When moving between devices, use the transferred account identity consistently. If one client appears to show a fresh beginning, do not immediately start a new profile or assume your data was erased. First stop and check whether that client is signed into the Steam-linked account or an unintended new account. If the account identity is unclear, Customer Service can help determine the correct next step.

The retention statement covers the existing account’s game progress and data. It does not promise that every client will display identical menus, layouts, schedules, or platform-specific notices. Those presentation differences are separate from the account’s saved progress.

Worlds and cross-play: what Steam access includes

The Steam notice describes access to both existing and new worlds and says Steam supports cross-play across Steam, the STOVE PC client, and mobile. This means players are not restricted to a Steam-only population simply because they use the Steam client.

There is an important qualification for a new world: the notice says that some content or schedules may differ there. Treat “new world” as a game-world choice with its own availability conditions, not as a second copy of your account that can be merged later. Before selecting a world, read the in-game information shown for that world and consider where your established progress is located.

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Troubleshooting common transfer problems

The Steam version starts with a beginner account

This usually indicates that Steam is currently using a newly created Epic Seven account rather than the established email or SNS account. Do not continue building the beginner profile if your goal is to use mobile progress. Follow the official instruction to contact in-game Customer Service and request deletion of the newly created Steam account before transferring the existing account.

Your mobile progress is not visible on Steam

First check the account identity, not the game installation. A fresh profile can look like missing data when the client is simply signed into a different account. If you cannot establish which login is active, stop switching accounts repeatedly and ask Customer Service for help. The official FAQ says the transfer retains progress and data, so an apparent blank profile should be investigated as an account-selection problem before assuming data loss.

You are unsure whether your account uses email or SNS login

The official eligibility statement covers both existing email accounts and existing Simple Login (SNS) accounts. Identify the method you normally use to access the account and use the corresponding official transfer guidance. Do not create a third login to test possibilities; that can create additional profiles and make the account history harder to explain to support.

The transfer page or confirmation wording does not match an old guide

Use the current “FAQs Regarding Account Linking” page linked from the official Steam notice. Interface labels and confirmation screens can change. Do not rely on a screenshot, forum post, or video that omits the account-deletion warning or describes an older client.

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You cannot find the transfer option

Check whether you are in the correct account state first. Players who already have a new Steam account may need the Customer Service deletion step before the existing account can be transferred. If the option still does not appear, contact Epic Seven’s in-game Customer Service and describe your current login method, the client you used, and whether Steam created a new profile.

You are worried about unclaimed rewards or Epic Pass progress

The official statement specifically lists unclaimed rewards, event items, and ongoing Epic Pass progress among the data retained during transfer. Record the account you are transferring and follow the official procedure; if a named item is absent afterward, report it through Customer Service instead of attempting another transfer.

What to tell Customer Service

Support can act more accurately when the account situation is described precisely. Include:

  • That you want to transfer an established Epic Seven email or Simple Login (SNS) account to Simple Login (Steam).
  • Whether you already launched Epic Seven on Steam.
  • Whether Steam created a new account and which profile contains the progress you want to keep.
  • Which clients you have used: mobile, Steam, or the STOVE PC client.
  • The exact symptom, such as a beginner profile appearing or an account-linking option not being available.

Do not send credentials in a public post or authorize deletion until support has confirmed which account is the newly created Steam profile. Use the official in-game Customer Service route or the official STOVE support destination identified for Epic Seven account help.

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Bottom line for mobile players moving to Steam

An existing Epic Seven email or Simple Login (SNS) account can be transferred to Simple Login (Steam), and the official guidance says the same account remains usable on Steam, STOVE PC, and mobile with its game progress and data retained. If Steam has already created a separate new account, pause and contact in-game Customer Service to request deletion of that new Steam account before transferring the established one. For the actual current screens, use the official “FAQs Regarding Account Linking” page linked from the Steam notice.

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