Recommended Free Tools
There is no single hard-reset button sequence for every LG device. First identify whether you mean an LG phone or TV, then match the procedure to its model or webOS version. A phone recovery reset and a TV factory reset erase data or settings; a TV power cycle is a separate troubleshooting step.
First, identify your LG device and what you want to fix
Check the model number and, for a TV, its webOS generation before following reset instructions. The phrase “hard reset” can mean a recovery-mode factory reset on a phone, a factory reset from a TV’s settings, or simply removing power from a TV to address a picture or sound problem. These actions have different effects.
As an Amazon Associate I earn from qualifying purchases.
LG’s cited instructions are from LG USA and include legacy phone manuals, so they should not be treated as universal instructions for every model or region. Use the official guide for your exact device; phone recovery-key combinations in particular can differ between models.
How to reset an LG phone from recovery mode
The procedure below is documented in the LG VS876 user guide and applies to that model, not to every LG phone. A recovery-mode factory reset deletes user data, including photos, videos, and music stored in internal memory. Back up what you can before proceeding.
- Turn the phone off.
- Press and hold Volume Down and Power/Lock together.
- When the System recovery screen appears, release the buttons.
- Use the volume keys to highlight Factory data reset, then press Power/Lock to select it.
- Review the recovery-screen prompts and confirm only if you intend to erase the phone.
Another LG phone manual documents a different key sequence, so do not try to force this combination onto a different model. Find that phone’s model-specific LG guide and follow the options shown on its recovery screen. LG VS876 user guide; LG phone support.
How to factory-reset an LG TV from its settings
The menu route depends on the TV’s software generation. LG’s guidance distinguishes these groups:
Rank #2
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
| TV generation | Settings route |
|---|---|
| 2021 and newer, webOS 6.0 or later (through webOS 25 in LG’s cited guidance) | Settings on the remote → All Settings → General → System → Reset to Initial Settings |
| 2020, webOS 5.0 | Settings → All Settings → Support → Reset to Initial Settings |
| 2019 or older, webOS 4.5 or earlier | Settings → All Settings → General → Reset to Initial Settings |
Menu labels or availability can vary by model. The reset removes installed apps and personal settings. Do not unplug or switch off the TV while the reset is running. Some models from 2024 or later offer Reset all except network settings, which can retain the current Wi-Fi connection while resetting other settings; LG does not say this option is available on every model. LG TV reset instructions; LG TV webOS menu guidance.
Quick wins for a faster PC:
Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →How to power-cycle an LG TV with no picture or sound
If you mean a TV that has no picture or sound, LG documents a power cycle that is different from a factory reset. It does not use the settings-menu reset option:
Rank #3
- 6.8" FHD+ FullVision Display
- Built-In Stylus Pen
- Triple Camera System
- 4,000 mAh Battery
- 3 GB RAM / 64 GB ROM / expandable microSD
- Disconnect the TV’s power cable.
- Press and hold the physical Power button on the TV for about 10 seconds.
- Reconnect the power cable and turn the TV on.
This is the TV troubleshooting step described for no-picture/no-sound symptoms; it is not the same as erasing apps and personal settings through Reset to Initial Settings. LG no-picture/no-sound troubleshooting.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If the reset does not solve the problem
If TV reset troubleshooting fails, LG directs customers to its support or chatbot assistance, or to a technician. A service fee may apply when the TV is out of warranty. LG support.
Quick Recap
Rank #4
- Unlocked: Compatible with all major U.S. carriers, including Verizon, AT&T, T-Mobile and other major carriers.
- Super-bright 6.7" display + Bass Boost: Take your entertainment to the next level with a fast-refreshing 120Hz display* and stereo sound with more powerful bass****.
- 50MP** Quad Pixel camera system: Capture sharper photos day or night with 4x the light sensitivity—and share beautiful selfies with a 16MP front camera.
- Superfast 5G performance*****: Unleash your entertainment at 5G speed with the MediaTek Dimensity 6300 chipset and up to 12GB of RAM with RAM Boost.******
- Long-lasting battery + TurboPower charging***: Work and play all day with a 5000mAh battery, then get hours of power in just minutes.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Do these 3 things before closing this tab:
1Clear out junk files and repair common Windows errors2Scan for outdated or missing drivers - takes under a minute3Repair Windows errors before they cause bigger problems
