Hardware FixRecommendedDevice not working? Your driver may be the problemCheck updates for common hardware issues.Fix DriversOctober DealsAmazon USOctober deal check: compare before you payAmazon US: current deals, useful picks and tech finds.Check DealsClean PCRecommendedOne scan can reveal what keeps slowing WindowsLook for cleanup and repair opportunities.Run Scan×
Skip to content
Print Screen

How to Fix Print Screen Not Opening Snipping Tool in Windows

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

If pressing Print Screen does nothing, first check Windows’ keyboard preference: open Start > Settings > Accessibility > Keyboard and turn on Use the Print Screen button to open screen snipping. Then test Windows + Shift + S. This sequence separates a disabled shortcut from a Snipping Tool launch problem or a keyboard-specific issue. Windows may open a screen-snipping overlay rather than the full Snipping Tool window; that is the documented behavior.

What the Print Screen key is supposed to do

On supported Windows configurations, pressing Print Screen can open the screen-snipping overlay, where you choose rectangular, window, full-screen or free-form capture. It does not necessarily launch the complete Snipping Tool application window. You can still open the full app separately from Start.

The key may be labeled PrtSc, PrtScn or PrntScrn. Compact laptops and some external keyboards place it behind an Fn layer, so the physical key combination differs by device.

1. Turn on the Print Screen shortcut

Windows 11 path

  1. Open Start.
  2. Select Settings.
  3. Choose Accessibility, then Keyboard.
  4. Find Use the Print Screen button to open screen snipping.
  5. Switch the setting on.
  6. Press Print Screen again and look for the dimmed screen and snipping toolbar.

Some Windows 11 builds use slightly different wording, such as using the Print Screen key for screen capture. The control is the same preference. If you cannot find it, use Settings search for Print Screen or screen snipping.

What’s actually slowing this PC down?

Pick the symptom - the matching free tool is one click away.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Windows 10 and older settings labels

Microsoft’s current instructions prominently document the Windows 11 path. Windows 10 editions and updated interfaces can show a similar keyboard option under Accessibility or Ease of Access, but the exact label and location can vary by build. Search Settings for Print Screen rather than assuming a Windows 11 path exists on every Windows 10 installation.

Why the setting may be off even after an update

Microsoft’s Windows configuration update dated May 24, 2023 states: “Pressing the print screen key opens the Snipping Tool by default.” The same update says Windows preserves a preference that a user previously changed. Therefore, a computer that had the option disabled can keep behaving that way after the default changed.

2. Retest with the correct key combination

Check the key legend

Try the key marked PrtSc, PrtScn or PrntScrn. On a laptop, hold Fn while pressing that key. Some keyboards have no dedicated Print Screen key; Microsoft documents Fn + Windows + Space as a possible capture combination on such devices.

Use the universal overlay shortcut

Press Windows + Shift + S. This shortcut opens screen snipping without relying on the standalone Print Screen key. Choose a snip mode, drag over an area, and select the notification to edit or save the image.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
Rank #2
Dell Latitude 5420 14" FHD Business Laptop Computer, Intel Quad-Core i5-1145G7, 16GB DDR4 RAM, 256GB SSD, Camera, HDMI, Windows 11 Pro (Renewed)
  • 256 GB SSD of storage.
  • Multitasking is easy with 16GB of RAM
  • Equipped with a blazing fast Core i5 2.00 GHz processor.

If Windows + Shift + S works but Print Screen does not, the Snipping Tool capture feature is available. Focus on the Print Screen preference, the Fn layer and the physical key rather than reinstalling the app immediately.

3. Open Snipping Tool directly

  1. Open Start.
  2. Type Snipping Tool.
  3. Select the app from the search results.

This test tells you whether the problem is limited to the keyboard shortcut. If the app opens and can capture a screen, leave the app installed and return to the keyboard setting. If Start search cannot open it, continue to repair the app.

4. Repair or reset Snipping Tool

  1. Open Start > Settings.
  2. Select Apps, then Installed apps (or Apps & features in some Windows 10 builds).
  3. Search for Snipping Tool.
  4. Open its three-dot menu or advanced options.
  5. Choose Advanced options.
  6. Select Repair, if the button is available.
  7. Restart Snipping Tool and test both Start search and Windows + Shift + S.
  8. If Repair is unavailable or did not help, return to the same page and choose Reset when offered.

Repair attempts to correct the app without removing its data. Reset reinstates the app’s stored state and can remove app preferences. Microsoft notes that Repair and Reset are not shown for every app or every Windows edition, so a missing button is expected on some systems.

Use the test results to narrow the fault

Test What happens Next action
Windows + Shift + S Overlay opens Screen snipping works; check the Print Screen setting, Fn combination and key label.
Windows + Shift + S Nothing opens Launch Snipping Tool from Start, then use Repair or Reset if direct launch fails.
Start search Snipping Tool opens The app is available; troubleshoot only the Print Screen shortcut.
Start search App will not open Use Installed apps > Snipping Tool > Advanced options and try Repair, then Reset if offered.
Print Screen Screen dims and toolbar appears The shortcut is fixed; select a snip mode and save or copy the result.

Common symptoms and fixes

Print Screen copies an image but opens no overlay

Some Windows configurations use Print Screen as a traditional clipboard capture. Check the Accessibility > Keyboard preference and enable the screen-snipping option. If you need an immediate overlay, use Windows + Shift + S.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
Rank #3

The key works only with Fn

Press Fn + PrtSc (or the equivalent key printed on your keyboard). If your keyboard has no PrtSc label, try Fn + Windows + Space. Manufacturer layouts vary, so use the key legend on the device rather than a generic desktop shortcut.

The overlay appears, but no file is saved

A snip is normally copied to the clipboard and can be opened from the notification for editing and saving. Select the notification after capture, or open Snipping Tool from Start and use its save control. The Print Screen setting controls how capture starts; it does not automatically choose a storage folder.

Only a blank or frozen Snipping Tool window appears

Close the app, reopen it from Start and use Advanced options > Repair. If the problem remains and Reset is available, use Reset and test again. A reset can clear the app’s local preferences.

The setting is missing

Use Settings search for “screen snipping” and verify that you are looking at the keyboard page for the active Windows account. Windows 10 and Windows 11 builds do not always use identical labels. If the control is still absent, Windows + Shift + S remains the documented alternate shortcut.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
Rank #4
15.6 Inch Laptop Computer, N4020, 4GB DDR4 RAM, 128GB eMMC,with Windows 11
  • EFFORTLESS EVERYDAY PERFORMANCE: Powered by Intel Celeron N4020 processor and Windows 11 Home system, delivering reliable, low-power efficiency for daily tasks like document editing, email, online classes, and web browsing
  • 15.6-INCH FULL HD DISPLAY: Enjoy immersive visuals on the 15.6" FHD (1920x1080) anti-glare screen with micro-edge bezels. Delivers clear details and comfortable viewing for long study sessions, working on spreadsheets, and video playback
  • RESPONSIVE MULTITASKING & STORAGE: Built with 4GB LPDDR4 RAM and 128GB eMMC storage for smooth daily essential use. Expand your storage by up to 1TB via the integrated TF card slot to easily store movies, photos, and working files
  • ADVANCED CONNECTIVITY: Outfitted with 2x Full-Featured Type-C ports for data transfer, fast charging, and dual-monitor output, alongside 2x USB 3.2 Gen1 ports and a 3.5mm audio jack for complete peripheral compatibility
  • LIGHTWEIGHT & SILENT OPERATION: Slim and portable for effortless travel or commuting. Features a 1MP HD webcam for remote meetings, 38Wh battery with 45W Type-C fast charging, and a fanless silent design for peaceful work environments.

What not to assume

  • A failed Print Screen press does not by itself prove the keyboard is broken.
  • Windows does not guarantee that every Print Screen press opens the full Snipping Tool application; the intended result may be only the snipping overlay.
  • Repair and Reset are optional app controls, not guaranteed buttons on every edition.
  • The May 24, 2023 default change does not override a preference that was previously turned off.

After enabling the setting, test with both a normal desktop keyboard and the device’s Fn combination if applicable. If Windows + Shift + S and direct app launch both fail after Repair or Reset, record the Windows edition and build before seeking device-specific support; Microsoft’s general guidance does not cover every manufacturer or managed-device configuration.

Or skip the browser setup

If your goal is a dependable image of a web page rather than an interactive desktop snip, ScreenshotNeo returns a screenshot from one request. It accepts the page URL, handles consent banners before capture and removes more than 60 known consent platforms, newsletter popups and chat widgets. Bot checks, blank pages, timeouts, failed loads and cache hits are not billed, and response headers identify the page verdict and whether the request was billed. Its MCP server provides take_screenshot, get_page_info and capture_pdf tools for Claude, Cursor and other MCP clients.

See the complete parameter list in the ScreenshotNeo documentation. This basic cURL request saves a WebP image:

curl -G "https://api.screenshotneo.com/v1/shot" -d access_key=YOUR_API_KEY --data-urlencode url=https://stripe.com -o shot.webp

The same request in Python:

import requests
r = requests.get("https://api.screenshotneo.com/v1/shot", params={"access_key": "YOUR_API_KEY", "url": "https://stripe.com"}, timeout=90)
open("shot.webp", "wb").write(r.content)

And in Node.js:

const q = new URLSearchParams({ access_key: 'YOUR_API_KEY', url: 'https://stripe.com' });
const res = await fetch(`https://api.screenshotneo.com/v1/shot?${q}`);

When this is useful

  • You need a clean website image without cookie banners, popups or chat widgets.
  • You want failed loads, blank pages and bot checks to cost nothing.
  • An AI agent needs to capture a page through MCP instead of driving a browser manually.
  • You prefer an API that also supports full-page and element captures, device presets, dark mode, custom CSS or JavaScript, waits, blocking rules, PDFs and signed links.

The free plan includes 1,000 screenshots per month with no card. Paid plans start at $5 for 3,000 screenshots; every feature is available on every plan. Create a free ScreenshotNeo account.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Frequently asked questions

Does Print Screen always open Snipping Tool?

No. Windows documents the configured action as opening screen snipping or its overlay. The full application window can still be opened from Start.

Best Value
Windows 11 Laptop with i3 Processor 15.6" Work Laptop for College Students
  • 【Efficient Performance】 Powered by Intel Core i3 processor (2 cores, 4 threads, up to 3.4GHz) with 12GB RAM and 256GB SSD. Handles multitasking, office software, online classes, and HD video streaming smoothly. Integrated Intel UHD Graphics 620
  • Backlit Keyboard & Complete Package】Comes with a cool backlit keyboard. Comes with awebcam, dual stereo speakers (8Ω/1.0W each), DC charger, and user manual – ready for late-night studying, online classes, video conferencing, and daily productivity
  • 【Vibrant Display】 15.6-inch Full HD (1920x1080) anti-glare screen with 16:9 aspect ratio delivers crisp images and vivid colors – perfect for studying, watching lectures, or entertainment. Thin-bezel design maximizes viewing area
  • 【Fast Connectivity & Expansion】 Equipped with WiFi 6 (802.11ax) and Bluetooth 5.2 for stable, high-speed wireless. Features 3 x USB 3.0, HDMI 2.1, Type-C (supports PD3.0 fast charging), and a TF card slot expandable up to 2TB – easily connect external monitors, mice, drives, or expand storage for all your files
  • 【Long Battery Life & Portable】 Built-in 11.55V 5000mAh/57.75Wh high-capacity battery delivers approximately 7 hours of mixed-use battery life – enough for a full day of classes and assignments. Lightweight at just 1.63kg (3.6 lbs) and 19.5mm thin, plus a compact packing size – easily slips into a backpack for campus, library, or coffee shop

Will changing the setting delete old screenshots?

No. The preference changes how the key invokes capture; it does not manage files already saved or copied.

Can I use Snipping Tool without Print Screen?

Yes. Windows + Shift + S opens the screen-snipping overlay, and Start search opens the application directly.

Why are the Repair and Reset buttons absent?

Microsoft says those Advanced options are not available for every app or Windows edition. Use the alternate shortcut and direct Start launch tests to determine whether the capture feature itself works.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Frequently Asked Questions

Does Print Screen always open the complete Snipping Tool window?

No. The configured behavior may open only the screen-snipping overlay. Launch Snipping Tool from Start when you need the full app.

What is the fastest workaround if the key still fails?

Press Windows + Shift + S. It invokes screen snipping without relying on the standalone Print Screen key.

Is a replacement keyboard required?

Not based on the shortcut symptom alone. Check the Windows setting, the key label and any Fn combination first.

Quick Recap

Bestseller No. 1
Bestseller No. 2
Dell Latitude 5420 14' FHD Business Laptop Computer, Intel Quad-Core i5-1145G7, 16GB DDR4 RAM, 256GB SSD, Camera, HDMI, Windows 11 Pro (Renewed)
Dell Latitude 5420 14" FHD Business Laptop Computer, Intel Quad-Core i5-1145G7, 16GB DDR4 RAM, 256GB SSD, Camera, HDMI, Windows 11 Pro (Renewed)
256 GB SSD of storage.; Multitasking is easy with 16GB of RAM; Equipped with a blazing fast Core i5 2.00 GHz processor.
$304.99
Bestseller No. 3
HP 14' HD Laptop, Windows 11, Intel Celeron Dual-Core Processor Up to 2.60GHz, 4GB RAM, 64GB SSD, Webcam, Dale Pink (Renewed)
HP 14" HD Laptop, Windows 11, Intel Celeron Dual-Core Processor Up to 2.60GHz, 4GB RAM, 64GB SSD, Webcam, Dale Pink (Renewed)
14" diagonal, 1366x768 resolution, HD BrightView LED, Glossy NON-TOUCH Display
$249.99

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Leave a Reply

Your email address will not be published. Required fields are marked *

Free tools Windows power users keep installed

One-click scans. No signup required.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Read next

Recommended PC Tool
Recommended PC Tool
Windows Errors? Fix Them Before They SpreadFree repair scan
Outdated Drivers Are Slowing You DownFree scan - exact matches

Two free Windows tools

One Free Minute Could Fix That PC

Before you go - each of these free tools takes about a minute and tackles what quietly slows a Windows PC down.

Special offer. View Outbyte info, uninstall instructions, EULA, and Privacy Policy.