The Tool Desk
Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Start by identifying what is failing: a game crash, stutter while the match continues, or a failed connection/reconnection. They call for different checks. Marvel Rivals’ official PC guidance covers general crashes, performance, and connection problems, but does not identify a cause unique to large PvE matches or establish that one setting fixes them.
The detailed Windows and graphics-driver steps below are for PC. If you play on console, these menus do not apply; use the platform’s current game and network support guidance.
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First, identify the symptom
- Crash: the game closes, freezes, or fails to launch.
- Stutter or low frame rate: the game remains open, but animation or input becomes choppy during play.
- Match-entry or reconnection failure: loading finishes but you cannot enter, or the game does not reconnect after a disconnection.
- Network disconnect: the match loses connection. Check whether other games or internet services are failing too before attributing the cause to Marvel Rivals; this is a general diagnostic check, not a specific finding in the game’s FAQ.
Large battles can coincide with performance trouble, but the official sources do not establish that PvE scale itself causes crashes, lag, or disconnects.
If Marvel Rivals crashes or will not launch on PC
Check the requirements and DirectX-related basics
The official Marvel Rivals technical FAQ lists these PC requirements (published in 2024):
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| Requirement | Minimum | Recommended |
|---|---|---|
| Operating system | Windows 10 64-bit (version 1909 or later) | Windows 10 64-bit (version 1909 or later) |
| Processor | Intel Core i5-6600K or AMD Ryzen 5 1600X | Intel Core i5-10400 or AMD Ryzen 5 5600X |
| Memory | 16 GB RAM | 16 GB RAM |
| Graphics | NVIDIA GeForce GTX 1060, AMD RX 580, or Intel Arc A380 | NVIDIA GeForce RTX 2060 (Super), AMD RX 5700-XT, or Intel Arc A750 |
| DirectX | DirectX 12 | Not separately stated |
| Internet | Broadband | Broadband |
| Free storage | 70 GB | 70 GB |
These are published requirements, not a promise of stable frame rates in a crowded match. For a DirectX 12 error, the FAQ specifically points to Windows 10 64-bit version 1909 or later, a current graphics driver, and a GPU at least in the listed minimum class.
Run the official repair sequence
- In the game launcher, run Integrity Check and Repair.
- If crashes continue, enable GPU Debug Mode, then reinstall the latest driver for your graphics card using a clean installation. Driver software and menu names vary by GPU maker.
- Try the launcher’s Switch Shader Compilation Mode option. The official FAQ says it may reduce crash likelihood; it is not a guaranteed fix.
- If the crash persists, follow the game’s official information-collection instructions and contact its support channel.
Check security software without leaving protection off
The technical FAQ identifies antivirus or firewall software mistakenly flagging the game executable or installation path as a possible cause of some launch and gameplay problems. Check the relevant security software’s allow-list and add the legitimate game files or folder if appropriate. The FAQ also describes temporarily disabling security software as a diagnostic attempt, but do not leave protection disabled. For Windows Defender, consult the current Windows routes for Controlled Folder Access and Windows Firewall’s allow-app settings; menu labels can change.
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Handle a specific Intel startup error carefully
If a 13th- or 14th-generation Intel system displays “Out of Video Memory” on startup, Marvel Rivals recommends following BIOS-update guidance from Intel or the motherboard maker. BIOS updates are model-specific: use only instructions and files for the exact system or board, and contact its manufacturer or support if instability continues.
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If the game stutters or runs slowly during a match
Try the PC graphics steps in order
- Confirm that the PC meets the published requirements above.
- Install the latest graphics driver with a clean installation, as recommended in the official technical FAQ.
- Set the game to high-performance graphics in Windows Settings > System > Display > Graphics. Select Marvel Rivals, open its options, and choose High performance if that choice is available.
- If performance is still slow, lower graphics settings such as texture quality. The Epic Games Store-hosted FAQ recommends reducing settings for systems that exceed minimum requirements but still perform slowly.
Change one setting at a time and compare in a repeatable scene so you can tell whether it helped. This is a practical troubleshooting method, not a published benchmark.
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Check whether the CPU-rendering option is currently available
On March 19, 2026, Marvel Rivals announced a PC test option intended to optimize CPU rendering during battles. The announcement does not publish a measured performance gain. If the option appears in your current game client, the announced route is Settings > Other: activate the entry point, accept the User Privacy Agreement, download the option, and restart the game. Availability and menu labels may change, so check the current client rather than assuming the test option remains present.
Separate slow loading from in-match lag
The Epic-hosted FAQ recommends an SSD for a slow 99%-loading issue and says installing on an SSD can provide a better experience. This supports a loading or hard-drive installation consideration—not a claim that buying an SSD fixes in-match frame drops, crashes, or disconnects. Before buying a drive, verify the compatible interface and form factor for your PC.
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If you cannot enter a match, reconnect, or stay connected
For launch, match-entry, and reconnection failures, the official technical FAQ names antivirus or firewall software misidentifying or blocking the game executable or storage path as a possible cause. Check that the game is allowed by the relevant security software, then verify whether the internet connection is stable.
The Epic-hosted FAQ says to choose the server with the lowest latency in matchmaking. It also says an earlier general device/server disconnection issue “has now been resolved.” That is historical FAQ wording, not live outage information and not proof that a new disconnect has the same cause. Graphics upgrades are not a remedy established for packet loss or a server-side incident.
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What the official fixes do—and do not—establish
Marvel Rivals’ March 2026 performance announcement describes CPU-rendering optimization as an option for testing, but provides no FPS figure or measured result. A separate August 19, 2025 hotfix announcement says a hotfix significantly reduced the likelihood of freezes after enabling NVIDIA DLSS Frame Generation and some GPU crashes. That historical, narrowly scoped update does not establish that all current crashes are fixed. Neither announcement identifies a cause or universal fix for large PvE matches.
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