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Freedom251 › Blog › India

How to Fix LambdaTest Screenshots Failing on an Indian Regional URL

By Freedom251 Team · · 5 min read

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A regional URL does not guarantee that a LambdaTest screenshot session is using an Indian IP address. First inspect the failed test and screenshot status, then determine whether the website depends on IP-based country routing, browser geolocation coordinates, or access through LambdaTest Tunnel. Those are separate causes with different fixes; without the URL, error, or test ID, no single cause can be assumed.

1. Capture the failure details before changing settings

Keep the exact URL that was submitted, including its scheme, regional subdomain or path, query string, and any redirect destination. Then inspect the result for that run. LambdaTest’s screenshot API result includes the test ID, status, submitted URL, OS, browser and version, screenshot status, and resolution. Use these fields to establish whether the request failed, the browser test failed, or the screenshot itself failed before changing geolocation or network settings. LambdaTest Screenshot API documentation

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  • Confirm the exact URL is reachable outside the test environment and that it does not require an interactive sign-in, VPN, or internal network.
  • Check the selected OS, browser/version, and resolution against the combinations accepted by the screenshot API.
  • Read the test and screenshot statuses separately; a completed test does not necessarily mean the screenshot was captured successfully.

2. Decide whether the site needs an Indian IP or browser coordinates

A URL such as an India-specific subdomain or regional path identifies the requested address, not the country of the browser session. If the server chooses content from the visitor’s network location, configure LambdaTest IP geolocation to India. LambdaTest describes IP geolocation as routing a session through an IP address in the selected country. LambdaTest IP geolocation documentation

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IP location and browser/device geolocation are not interchangeable. A site that asks the browser for GPS-style coordinates may behave differently from one that infers country from the connection’s IP address. Identify what the application uses: use the India IP-geolocation control for server-side country targeting; if the application reads browser geolocation coordinates, configure and test that browser permission/location behavior separately. The provider’s documentation distinguishes IP geolocation from GPS location. LambdaTest IP geolocation documentation

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3. Set IP geolocation to India

Live interactive session

  1. Open the LambdaTest live browser session.
  2. Open the IP Geolocation panel.
  3. Select India, then run or reload the page and capture the screenshot again.

The documented live-session flow selects a country in the IP Geolocation panel; the documentation demonstrates India as a selectable location. Labels or availability may change, so use the current panel in your account if its layout differs. LambdaTest IP geolocation documentation

Automated Selenium session

For an automated Selenium run, use the LambdaTest capabilities generator and set the country to India in the generated capabilities. Ensure the resulting capabilities are actually passed to the session that takes the screenshot; changing a live-session control will not configure a separately launched automated run. The provider’s guide describes this capabilities-generator approach. LambdaTest IP geolocation documentation

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4. Check whether LambdaTest Tunnel is needed

If the regional site is publicly reachable, test without Tunnel first. Tunnel is relevant when the target is private, locally hosted, or otherwise reachable only from your network. A Tunnel failure can look like a regional-site failure even when the URL and browser configuration are valid.

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There is a dated provider constraint to account for: LambdaTest support stated on October 10, 2023 that Tunnel and geolocation could not be used simultaneously because the session machine’s proxy settings could be configured for only one. Treat that as documented guidance, not a guarantee of current behavior; verify with LambdaTest for your current plan and session type. If the target requires Tunnel, ask whether your present configuration can support the needed country routing, or test the public URL without Tunnel to isolate the cause. LambdaTest community support response

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5. Retry methodically and compare results

  1. Keep the same URL, OS, browser/version, and resolution; change only the relevant location setting.
  2. For an IP-dependent site, retry with India IP geolocation. For a private URL, separately test reachability and Tunnel configuration rather than changing multiple variables at once.
  3. For a browser-coordinate-dependent site, test the browser location behavior independently from IP routing.
  4. Compare the new test ID, test status, screenshot status, and returned configuration with the original result.

This controlled retry helps distinguish an invalid URL/configuration from routing or reachability. The API result fields make the submitted URL and requested browser configuration inspectable. LambdaTest Screenshot API documentation

Common failure patterns and what to check

Symptom Likely check Next action
The URL opens, but the site shows non-India content The regional address may not control server-side country selection. Set IP geolocation to India if the site uses visitor IP; determine whether it instead reads browser coordinates.
The site cannot be reached in the screenshot session The page may be private or available only through your network. Check whether Tunnel is required; if it is, verify current compatibility with geolocation.
The test status and screenshot status differ The browser test may have run while capture did not complete as expected. Use the API result’s separate statuses and configuration fields to identify which stage failed.
A setting change appears to have no effect The setting may have been applied to a live session rather than the automated capabilities, or vice versa. Apply India geolocation in the control for the actual session type being executed.

Or skip the browser setup

If your goal is a screenshot of a public regional URL rather than testing LambdaTest-specific browser behavior, ScreenshotNeo offers a single-request screenshot API. Its API accepts a URL and returns an image or PDF; it is an alternative capture path, not a way to validate that a LambdaTest session used an Indian IP.

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Example using cURL (replace the URL with your target and supply your API key; see the ScreenshotNeo API documentation):

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curl -G "https://api.screenshotneo.com/v1/shot" -d access_key=YOUR_API_KEY --data-urlencode url=https://stripe.com -o shot.webp

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Frequently Asked Questions

Does a regional URL make LambdaTest use an Indian IP?

No. The address itself does not establish the session’s IP country; configure India IP geolocation when the site depends on IP-based routing.

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Can I use geolocation and Tunnel together in LambdaTest?

LambdaTest support said on October 10, 2023 that they could not be used simultaneously. Verify current behavior with the provider because that guidance is dated.

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