How to Fix “GetDPLocations Failed With Error 0x80004005” in Configuration Manager

Short answer: GetDPLocations failed with error 0x80004005 means CCMSetup could not obtain a usable distribution-point location from the Configuration Manager management point (MP). The hexadecimal code is generic. The preceding HTTP status, MP name, certificate messages, proxy errors, boundary information, and file-system events identify the actual cause.

Start with ccmsetup.log and the complete failure block. Do not reinstall a distribution point (DP) until evidence shows that the DP itself, its content, or its role installation is broken.

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What GetDPLocations is trying to do

During client installation or upgrade, CCMSetup contacts the management point and sends a location request. The MP evaluates the client’s site, boundary, boundary group, protocol, and available content sources, then returns a usable location for the Configuration Manager client files.

• Management point: Handles client communication, policy, site information, and location requests.
• Distribution point: Hosts and serves client-installation and deployment content.
• CCMSetup: The bootstrap installer that finds the files and starts the client installation.

A DP can be healthy while this request fails because the client cannot reach the MP, authenticate, validate its certificate, receive a valid response, or qualify for a DP. Windows client setup normally uses a DP, but it can fall back to the MP or use an alternative source. Microsoft’s site-system guidance describes these source options.

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Find the useful evidence in the logs

On the affected computer, start with:

C:WindowsCCMSetupLogsccmsetup.log

The installation directory can be customized. Microsoft identifies ccmsetup.log as the main log for client setup, upgrade, and removal activity. See the Configuration Manager log reference.

Capture roughly 20–40 lines before and after the error, including:

• the MP hostname or FQDN;
• whether the request uses HTTP or HTTPS;
• the HTTP status code and status text;
• Failed to send location request;
• Failed to receive ccm message response;
• Failed to find DP locations from MP;
• certificate, proxy, DNS, boundary, or authentication messages.

If a client is already installed, also inspect C:WindowsCCMLogsLocationServices.log, ClientLocation.log, and CAS.log. On the MP, review MP_Location.log and other site-system logs, commonly under C:SMS_CCMLogs; customized installations may use another path.

Use the HTTP status code as the decision tree

Do not interpret 0x80004005 as proof of “access denied,” a dead DP, or a permissions problem without the surrounding evidence.

Run the shortest safe client-side test sequence

1. Confirm MP name resolution

   Use the same MP FQDN shown in ccmsetup.log:

   Resolve-DnsName <ManagementPointFQDN>

   Verify that the address is the intended MP. Check split DNS, stale records, VPN DNS, and incorrect DNS suffixes.

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2. Test the configured TCP port

   HTTP normally uses 80 and HTTPS normally uses 443, although a site can use custom ports. Client-installation properties lists the defaults and syntax.

   Test-NetConnection <ManagementPointFQDN> -Port 80
   Test-NetConnection <ManagementPointFQDN> -Port 443

   Run only the command matching the protocol and port in the log. A successful TCP test proves reachability to the port, not a working IIS application, authentication, certificate, or endpoint.

3. Test the client-content endpoint

   Use the same hostname, protocol, and custom port as the failing request:

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   Invoke-WebRequest "https://<ManagementPointFQDN>/CCM_Client/ccmsetup.cab" -UseBasicParsing

   Use http:// when appropriate. The documented MP/CMG workflow uses /CCM_Client/ccmsetup.cab; see Microsoft’s CCMSetup workflow.

   • 401/403: investigate authentication, authorization, certificates, bindings, or CMG settings.
   • 404: investigate the MP/IIS application path and permissions.
   • 5xx: investigate the MP and IIS server side.
   • TLS or certificate failure: check subject/SAN, trust chain, expiration, revocation, and protocol compatibility.
   • 200: the endpoint answered, but the complete location request can still fail.

4. Verify the selected MP and installation parameters

   If setup uses:

   CCMSetup.exe /mp:<ManagementPointFQDN>

   confirm the name, hierarchy, protocol, and port. The /mp option supplies an initial MP for finding installation content; it does not permanently assign the client to that MP.

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5. Check the WinHTTP proxy

   netsh winhttp show proxy

   CCMSetup commonly runs under the Local System context. Browser proxy settings, user credentials, and certificate stores may differ, so a browser test is not conclusive. Also check SSL inspection and endpoint-security traffic filtering.

Check boundaries, boundary groups, and content eligibility

Reaching the MP does not guarantee that the MP can return a usable DP. Verify all of the following:

• The client’s IP subnet, Active Directory site, VPN range, or other network location is represented by a boundary.
• That boundary belongs to the intended boundary group.
• The group has a suitable DP for the client’s protocol and certificate mode.
• The Configuration Manager client package is distributed successfully to that DP.
• The client is not being directed to an obsolete, moved, or decommissioned site system.

A DP’s existence is not the same as DP eligibility. VPN-only failures often indicate missing VPN boundaries or split-tunnel routing; failures after a site migration can indicate an old MP, wrong site code, or incompatible client baseline.

Validate MP, IIS, and certificates

On the MP, correlate the client request in IIS logs and MP_Location.log. Check:

• IIS bindings for the configured HTTP or HTTPS port;
• the MP application and virtual directories;
• the HTTPS certificate’s subject/SAN, expiration, trust chain, and revocation status;
• Schannel, IIS, HTTP Service, and Configuration Manager events;
• MP installation and component logs such as MPSetup.log and MPMSI.log.

Microsoft’s management-point deployment example explains the relevant role logs. If the evidence shows a damaged or unregistered MP, repair that role before changing the DP.

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Check antivirus and endpoint security

Security software can quarantine, lock, or prevent execution of files below:

C:WindowsCCMSetup

Check for blocks involving ccmsetup.exe, the downloaded client package, ccmcache, or the client MSI. A Microsoft Q&A case resolved this exact symptom by adding an antivirus exclusion for C:WindowsCCMSetup; treat that as a documented, case-specific fix, not a universal recommendation. Apply exclusions only under your security policy and remove any temporary test exclusion when finished.

Special cases: workgroup, Internet, CMG, and Entra-joined clients

Workgroup, cross-forest, and Internet clients cannot rely on every Active Directory-published installation property. Microsoft describes these exceptions in its AD-published property guidance.

Use explicit, supported parameters where required:

CCMSetup.exe /mp:<ManagementPointFQDN> SMSSITECODE=<SiteCode>

For CMG or PKI deployments, confirm trusted roots, client-authentication certificates, CRL reachability or the organization’s approved revocation policy, tenant onboarding, CCMHOSTNAME, and the CMG authentication method. Microsoft Entra-joined devices may need the tenant and authentication information described in the CMG client-installation workflow.

Retry with a controlled source

After correcting the demonstrated cause, retry with a known MP:

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CCMSetup.exe /mp:<ManagementPointFQDN> SMSSITECODE=<SiteCode> /logon

/logon is appropriate only when you want setup to stop if a client is already installed. For a verified local or network source, bypass DP location lookup with:

CCMSetup.exe /source:"\<SiteServer>SMS_<SiteCode>Client" SMSSITECODE=<SiteCode>

The /source option is documented as an alternative installation source. If HTTPS uses a custom port, specify the actual client communication port:

CCMSetup.exe /mp:<ManagementPointFQDN> CCMHTTPSPORT=<Port> SMSSITECODE=<SiteCode>

Do not add /UsePKICert, /NoCRLCheck, or other certificate-bypass switches merely to suppress an error. Use them only when they match the organization’s documented PKI and Internet-client design.

When should you repair or reinstall the DP?

Consider DP repair only when logs show missing or corrupt DP content, failed DP role installation, a broken DP service or binding, invalid DP certificates, replication/content-distribution failure, or an MP response that specifically identifies that DP as invalid or empty.

An HTTP 401, 403, 404, or MP connection failure points first to the MP, IIS, authentication, DNS, routing, or client security path. Rebuilding a DP will not correct those failures.

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Final checklist

• Captured the complete ccmsetup.log failure block.
• Confirmed the MP FQDN resolves to the intended server.
• Tested the correct HTTP/HTTPS port.
• Tested /CCM_Client/ccmsetup.cab with the same protocol and hostname.
• Mapped the HTTP status to authentication, IIS, MP, or content checks.
• Validated certificate trust, name, expiration, and revocation behavior.
• Confirmed boundary-group membership and an eligible DP with client content.
• Checked WinHTTP proxy, SSL inspection, antivirus, and C:WindowsCCMSetup.
• Used explicit parameters for workgroup, Internet, VPN, CMG, or Entra-joined scenarios.
• Retried only after correcting the evidenced cause, then reviewed the new log block.

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