The Tool Desk
Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Most ARC Raiders problems can be isolated without reinstalling the game. Start by checking service announcements, synchronizing your system clock, enabling compatible crossplay, and setting the in-game server to Automatic. If the queue still fails, follow the connection steps for your platform; reserve cache clearing, DNS changes, file repair, and reinstalling for the later branches.
Start with the checks that affect every platform
ARC Raiders is a live-service game, so a matchmaking failure can come from a service change or a local setting. Before changing files or router settings, check Embark’s current announcements and release notes for outages, maintenance, or a patch-related problem. The troubleshooting articles below were updated in February and September 2026, but live-service behavior can change after an update.
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Synchronize the device clock
An incorrect date, time, or time zone can prevent authentication and matchmaking. Enable automatic date and time on Windows, PlayStation 5, or Xbox, then restart the device. Do this before changing DNS or reinstalling anything.
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Turn on compatible crossplay
Embark says that crossplay being turned off is the most common reason matchmaking feels slow. In a party, the most restrictive member’s crossplay setting controls the queue. Every party member must therefore allow the same cross-platform arrangement if you want the broadest PvE pool.
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ARC Raiders supports social play across PlayStation, Xbox, and PC. The listed platforms are PC storefronts, PlayStation 5, Xbox Series X|S, and GeForce NOW; availability and features can change with updates.
Set the game server to Automatic
Choose the automatic server option rather than forcing a region:
- PC: Select the gear icon, open Gameplay, then set Server to Automatic.
- Console: Open Social, select the gear icon, choose Gameplay, and set Server to Automatic.
After changing the setting, leave the party, restart the game, and try the queue again. If the game still cannot find a PvE match, continue with the network path for your platform.
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Fix ARC Raiders connection problems on PC
PC connection faults commonly appear as “connection lost,” failed matchmaking, rubber-banding, or an inability to stay in a raid. Work through these steps in order, testing the game after each major change.
1. Stabilize the physical connection
- Use Ethernet when possible. Embark specifically recommends a wired connection over Wi‑Fi for stability; a Cat6 Ethernet cable is suitable for a normal home router and PC setup.
- If you must use Wi‑Fi, reconnect to the correct network, re-enter its password, move closer to the access point, and pause large downloads or video streams on the same network.
- Disconnect VPN and proxy software temporarily. These can change routing or interfere with authentication.
2. Apply Windows and network updates
Install pending Windows updates and restart. Also check for current drivers for the network adapter, motherboard, GPU, CPU platform, monitor, and peripherals. Driver updates are especially important after a Windows or game update because an old network or chipset driver can produce intermittent disconnects rather than a clear error.
3. Run Windows’ network diagnostic
- Open Settings > Network & Internet > Status > Advanced network settings.
- Run the available network troubleshooter and apply its suggested reset if it reports a problem.
- Restart Windows before launching ARC Raiders again.
4. Renew the address and DNS cache
Open Command Prompt as an administrator and run each command separately:
ipconfig /release
ipconfig /renew
ipconfig /flushdnsRestart the PC after the commands complete. If the connection remains unreliable, test a manual public DNS server. Embark lists these pairs:
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|---|---|---|
| Google Public DNS | 8.8.8.8 | 8.8.4.4 |
| Cloudflare DNS | 1.1.1.1 | 1.0.0.1 |
Change DNS in the active adapter’s IPv4 properties, then reconnect or restart. DNS changes can help resolve lookup failures, but they do not repair a congested Wi‑Fi link, a strict NAT, or an outage.
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5. Disable peer delivery downloads
On Windows 10, disable Delivery Optimization peer downloads while testing. Peer-to-peer update traffic can consume upload bandwidth and make a marginal connection look like a game server problem. Re-enable it later if you want Windows to use the feature again.
6. Clear the game launcher cache
Use the cache procedure for the launcher that starts your copy of ARC Raiders. In Steam, open Steam > Settings > Downloads > Clear Download Cache. Steam signs you out after this operation, so sign in again before launching the game.
For Epic, exit the launcher completely, including its notification-area process, then delete the webcache folders inside %localappdata%EpicGamesLauncherSaved. Start Epic again and allow it to rebuild the cache. Do not delete the game installation folder when you only intend to clear launcher data.
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1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsFix ARC Raiders connection problems on PS5 and Xbox Series X|S
Console troubleshooting starts with the console’s own network test. It separates an internet failure from a PlayStation Network or Xbox service problem and shows whether NAT is restricting inbound connections.
PlayStation 5 test and NAT targets
- Open Settings > Network > Connection Status > Test Internet Connection.
- Record whether the internet connection, PlayStation Network sign-in, or NAT test fails.
- Aim for NAT Type 1 or Type 2. A restricted NAT can prevent matchmaking or cause drops; Type 3 is more likely to require router changes.
Xbox test and NAT target
- Open Profile & System > Settings > General > Network Settings > Test network connection.
- Check the reported NAT status and any Xbox service warning.
- Open NAT is the preferred state. Moderate or Strict NAT can limit party and matchmaking connections.
Power-cycle the network correctly
- Fully power off the console, not just suspend it.
- Unplug the modem and router from power for at least 60 seconds.
- Reconnect the modem first, wait for its normal online lights, then reconnect the router.
- Start the console, run the platform network test again, and launch ARC Raiders.
Use Ethernet from the console to the router if practical. Update the console system software and ARC Raiders before testing again. If NAT remains Moderate or Strict, enable UPnP on the router and retest; Embark identifies UPnP as a possible aid for restricted NAT. Router menus differ, so avoid changing port rules at random while UPnP is disabled.
What to do when the console test passes but the game fails
A successful internet test does not guarantee that the game session can negotiate its required connections. Confirm the clock is automatic, check crossplay compatibility for every party member, and set the ARC Raiders server to Automatic. Only then move to DNS or cache changes.
Cache and DNS fallbacks
Embark documents cache clearing as a possible remedy for connectivity, launch, graphics, and unexpected errors. It is reversible, but it is not a guaranteed cure. Perform the platform-specific procedure only after the basic connection checks.
PS5 system cache
- Turn off the PS5 completely.
- Hold the power button until the second beep to enter Safe Mode.
- Connect the controller with a USB data cable; wireless pairing is not available in Safe Mode.
- Choose Clear Cache and Rebuild Database > Clear System Software Cache.
- Restart normally and test ARC Raiders.
Choose only the cache option for this troubleshooting step. Rebuilding the database is a separate maintenance action and should not be treated as the same operation.
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Xbox cache reset
- Power off the Xbox.
- Unplug it from power for at least two minutes.
- Reconnect the cable, start the console, and retry the game.
DNS on consoles
PS5 and Xbox can use the same public DNS pairs listed for PC: Google 8.8.8.8 and 8.8.4.4, or Cloudflare 1.1.1.1 and 1.0.0.1. Enter them in the console’s manual network setup, leave other values automatic unless your network administrator provides specific values, and run the platform connection test afterward. If the test worsens, return DNS to automatic.
Stop ARC Raiders crashes and launch failures on PC
Crashes in the menu, during loading, or inside a raid need a software-focused path. Start with the least destructive changes so you can undo each one.
Disable Raider Voice (Beta)
Turn off the Raider Voice (Beta) feature in the game settings and restart. Embark lists this as an early step for crashes, particularly when the game fails in menus or while loading. A beta voice feature can be disabled without changing your installation.
Update the complete driver stack
Install current drivers and firmware for the GPU, CPU platform, motherboard or BIOS, monitor, network adapter, and connected peripherals. Install the current DirectX components and Windows updates as well. Restart after updates rather than launching immediately from the installer.
Verify game files on Steam
- Open the Steam library and right-click ARC Raiders.
- Choose Properties > Installed Files.
- Select Verify integrity of game files.
- Wait for Steam to replace missing or damaged files, then restart Steam and test.
Verification is preferable to reinstalling when the launcher can still identify the installation.
Remove overlays and conflicting utilities
Disable Steam, GPU-driver, recording, monitoring, RGB, and other third-party overlays one at a time. Also close nonessential injection or tuning utilities. If the crash disappears, re-enable tools individually to identify the conflict. Keep security software active unless its vendor’s documented troubleshooting requires a temporary exception.
Easy Anti-Cheat and named PC error branches
Use the exact branch that matches the message on screen. These repairs target different causes and should not be applied indiscriminately.
| Message or code | Action | Why this order matters |
|---|---|---|
| Easy Anti-Cheat error 30005 | Reboot first. If it persists, consider a narrowly scoped antivirus exclusion for the EasyAntiCheat_EOS directory, then use Easy Anti-Cheat’s official self-repair tool if available. |
A reboot clears a locked service without weakening antivirus protection. An exclusion should be temporary and limited to the named folder. |
| Easy Anti-Cheat service error | Run the official Easy Anti-Cheat self-repair procedure, then restart Windows and launch the game normally. | Repairing the service addresses a damaged registration without deleting the game. |
| “Maximum Simultaneous Game Instances Reached” | End the hidden ARC Raiders process in Task Manager. If it is not visible or will not close, reboot the PC. | The message can be caused by a stale process left after a crash, not by a second copy you intentionally opened. |
| ARAV8007 | Reinstall the game folder, then let the launcher create a clean installation. | This is a later, destructive step after driver updates and file verification. |
| Exit Code 0 or 0x1 | Open the game executable’s Properties and clear Run this program as an administrator. Apply the change and relaunch. | Forced elevation can conflict with the anti-cheat launch sequence. |
| Exit Code 0x3 | Delete Cerebro.dll from the game folder, then verify the installation files through the launcher. |
Verification restores the file if it is required and confirms whether the local copy was damaged. |
Do not permanently disable antivirus or anti-cheat protections to bypass an error. If an exclusion is necessary for testing, remove it after the repair or once support identifies the cause.
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Choose the least disruptive remedy first
| Symptom | Platform | First remedy | Next branch |
|---|---|---|---|
| PvE queue never fills or is unusually slow | PC, PS5, Xbox | Check announcements, sync the clock, align party crossplay, set Server to Automatic | Run the platform network test; inspect NAT on console |
| Connection lost in a raid | PC | Prefer Ethernet, remove VPN/proxy, update Windows, run the network troubleshooter | Renew IP/DNS, clear launcher cache, then test public DNS |
| Connection lost in a raid | PS5/Xbox | Run the console test and power-cycle modem, router, and console | Use Ethernet, update firmware, address NAT or UPnP |
| Crash in menu or loading | PC | Disable Raider Voice (Beta), update drivers, DirectX, and Windows | Verify Steam files; disable overlays |
| Anti-cheat or launcher code | PC | Match the exact code to the Easy Anti-Cheat or exit-code branch | Repair the service, remove a stale process, verify files, or reinstall only where specified |
| Cache-related or unexplained error | Any | Use the platform cache procedure | Try documented public DNS, then return settings to automatic if there is no improvement |
This order prioritizes reversible changes—restart, clock and matchmaking settings, network tests, cache, and DNS—before file deletion or a reinstall. It also prevents a DNS change from masking a strict NAT or a failing Wi‑Fi connection.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When the fixes do not work
Document the exact symptom, platform, edition or storefront, error code, time of occurrence, NAT result, and whether other online games work. Note whether the problem affects solo and party queues, Wi‑Fi and Ethernet, and a fresh game launch after a reboot. This information distinguishes a party-setting issue from a local installation or service problem.
Recheck Embark announcements and release notes after every major patch. Matchmaking behavior, live PvE experiments, platform support, and workarounds can change without the local settings on your device changing. If the same error survives the platform-specific steps, submit the collected details through Embark’s support channel rather than repeatedly deleting caches or reinstalling the game.
Quick answers to common ARC Raiders problems
Why is ARC Raiders not finding a PvE match?
First check Embark’s announcements, synchronize the device clock, and make sure every party member permits the same crossplay arrangement. Embark says crossplay being off is the most common reason matchmaking feels slow. Set Gameplay > Server to Automatic, leave the party, restart the game, and try again. On a console, run its network test and inspect NAT before changing DNS.
Why does matchmaking work solo but not with friends?
The party queue uses the most restrictive member’s crossplay setting. Have everyone compare that setting and use the same compatible option. Also compare each player’s server setting and clock. If one console has Moderate or Strict NAT, enable UPnP and retest; a party connection can fail even when ordinary internet browsing works.
Should I buy an Ethernet cable for ARC Raiders?
Ethernet is the clearest hardware change because Embark explicitly recommends wired networking over Wi‑Fi for stability. A Cat6 Ethernet cable is an appropriate, inexpensive choice for connecting a PC or console to a normal home router. It will not fix an outage or strict NAT, but it removes wireless interference as a variable.
Will changing DNS definitely fix connection loss?
No. Google Public DNS (8.8.8.8 and 8.8.4.4) and Cloudflare DNS (1.1.1.1 and 1.0.0.1) are documented fallback options for PC, PS5, and Xbox. Try them after restarting, testing the connection, and addressing Wi‑Fi or NAT. If performance worsens, return DNS to automatic.
What do I need for the PS5 Safe Mode cache procedure?
Turn the PS5 off, hold the power button until the second beep, and connect the controller with a PS5-compatible USB data cable. In Safe Mode choose Clear Cache and Rebuild Database > Clear System Software Cache. Wireless pairing does not work in that menu, so a charge-only cable may fail.
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When should I reinstall ARC Raiders?
Reinstalling is a late step. Verify Steam files first, repair Easy Anti-Cheat when its service fails, and use the specific code branch for the message shown. Embark lists reinstalling the game folder as the ARAV8007 path; it is not the first response to a slow queue or ordinary disconnect.
Can GeForce NOW solve a crash or connection problem?
ARC Raiders lists GeForce NOW among its supported platforms, but catalog availability and features can change. Cloud play may help isolate a local PC installation issue, yet it still depends on a stable connection and does not repair a service outage, party setting, or console NAT problem.
Frequently Asked Questions
Why is ARC Raiders not finding a PvE match?
Check service announcements, synchronize your clock, align crossplay settings for every party member, and set Server to Automatic. Then run the platform network test and inspect NAT.
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Why does ARC Raiders keep losing connection on PC?
Prefer Ethernet, disconnect VPN or proxy software, install Windows and network-driver updates, run the Windows network troubleshooter, renew IP and DNS, and clear the Steam or Epic launcher cache.
How do I fix ARC Raiders on PS5 or Xbox?
Run the console connection test, power-cycle the modem, router, and console, update software, use Ethernet where possible, and address Moderate, Strict, or Type 3 NAT with UPnP.
What is the safest first fix for a PC crash?
Disable Raider Voice (Beta), update GPU, motherboard, network, peripheral, DirectX, and Windows components, then verify the game files before considering reinstalling.
Should I clear cache or change DNS first?
Use cache clearing and public DNS only after basic clock, crossplay, server, connection, and NAT checks. Both are fallbacks, not guaranteed cures.
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For a slow PvE queue, start with the clock, compatible crossplay, and Automatic server selection. For disconnects, test the platform connection, prefer Ethernet, and correct NAT before trying DNS or cache changes. For PC crashes, disable Raider Voice (Beta), update the full driver stack, verify files, and follow the exact Easy Anti-Cheat or exit-code branch. Reinstall only when the documented error calls for it, and recheck Embark’s announcements after major updates.
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