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If your Freely box was already set up, open Settings > Connection and select your Wi-Fi network again. Check that your router is online and that you have entered the right password. If the box connects but programmes will not play, check whether the problem affects other apps or devices, then work through the streaming and app checks below.
Reconnect the Freely box to Wi-Fi
- Check that your router is powered on and connected to the internet.
- On a box that has already been set up, open Settings > Connection and select your Wi-Fi network. Enter the password carefully if prompted. Menu names can vary by device, so consult the manufacturer’s manual if the steps differ.
- If you are setting up Freely for the first time, select your network during setup and enter its password. Keep the password handy; the setup flow varies by TV or streaming device. Freely’s connection instructions are at How do I connect my device to the internet? and its setup guidance is at Setting Up Freely.
If the box has an Ethernet/LAN port and the router is close enough, a wired cable is another option. Freely recommends a wired connection when available; it does not fix an internet outage or a Freely service problem. Check that both devices have the required ports and that a cable can reach the router before buying one.
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Find out whether the fault is the box, Wi-Fi or broadband
- Try another app on the Freely box. If it also cannot access online content, the issue may be the box’s connection rather than Freely alone.
- Test internet access on a phone, tablet or computer connected to the same network. If several devices cannot get online, restart the router. Contact your broadband provider if the outage or weak connection continues.
- Check the box’s Wi-Fi signal and your broadband speed. Freely recommends at least 10 Mbps for viewing; this is the recommendation on Freely’s support pages checked in 2026, which do not state a publication date. HD needs more bandwidth than SD, so a marginal connection may cause buffering or pixelation.
Freely’s connection guidance covers network setup and speed, while its player-app troubleshooting explains how to distinguish an internet problem from an app issue.
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If the box is online but Freely streams fail
- Check Freely’s updates and alerts for known problems, and write down the full error code. Freely says its error codes start with ETV; if the code has a different prefix, check with the device manufacturer.
- Check for device software updates and Freely’s software-update setting. Freely and player apps generally update automatically, but you can check or update them manually using the instructions for your device.
- Restart the TV or streaming device: turn it off with the remote, wait 30 seconds, then turn it on again. If that does not help, switch it off at the wall for about five minutes before restarting.
- If the problem persists, reinstall the Freely app or operator application using the device-specific instructions in Freely’s buffering, pixelation and slow start-up guidance. Treat a factory reset as a last resort: it can reset device settings, so follow the manufacturer’s instructions first.
If only one on-demand player app fails
If live viewing or other apps work but one player does not, check that app’s sign-in rather than treating it as a Wi-Fi failure. Freely’s examples include BBC iPlayer, ITVX, Channel 4, 5 and U. Sign in again, and use that app or its website to reset a forgotten password. Check for app and device updates. If the player still fails while the network and other apps work, contact the player’s support team or the device manufacturer. See Freely’s Channel Player App Issue guidance.
Quick Recap
Rank #2
- Our ATSC digital TV converter box receives over-the-air ATSC digital TV broadcast via external antenna and converts it to your Analog and Digital TV, Projector, and Computer Monitor. TV recording, Favorite Channel List, Parental Control Function.
- Full HD: The 1080p output resolution allows you to watch and record free to air television depending on signal quality. Closed Caption, Auto Tuning, Timing Start Up & Shut Down.
- You can select view Photos, play MP3 music files and view movie files, and recorded TV program from your USB storage device.
- TV Recording Function: The function allows you to record TV programs in USB hard drive and playback on your TV or Computer.Note: This device does not have built-in storage and requires an external storage device. It is best suited for external hard drives with a FAT32 file system capacity of up to 4TB or flash drives with a capacity of up to 32GB.
- What You Get: 1 x Digital TV Box,1 x Remote Control,1 HDMI Cable, 1 Composite cable,1 year Warranty.
#1 Best Overall
- 4K Ultra HD with Cinematic Visuals & Sound: Supports 4K resolution (3840 x 2160) at 60FPS, Dolby Vision, and HDR10+ for enhanced contrast, brightness, and color accuracy. Delivers immersive audio via Dolby Audio and DTS:X surround sound
- High-Performance Hardware: Equipped with a Quad-Core CPU (up to 2.5GHz) and ARM G310 V2 GPU for seamless navigation and multitasking. Includes 2GB RAM and 32GB internal storage (ROM) for ample app and content space
- Google TV Smart Platform: Runs the latest Google TV OS, offering personalized content recommendations, access to thousands of streaming apps (Netflix, YouTube, Disney+, etc.), and voice control via Google Assistant
- Advanced Connectivity & Decoding: Features dual-band Wi-Fi (2.4GHz/5GHz), Bluetooth 5.2, HDMI 2.1, and USB 2.0 ports. Supports decoding of 4K 60FPS video formats and Google Cast for screen mirroring
- Complete Setup Included: Comes with Xiaomi TV Box S (3rd Gen), voice remote control, power adapter, HDMI cable, and user manual. Compact design (95.25 x 95.25 x 16.7 mm) for discreet placement
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