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Outbyte PC Repair FREERepair Windows errors before they cause bigger problemsFix Now →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →0x80070057 is a Microsoft Store installation or download failure. Windows does not assign one confirmed cause to every occurrence, so the dependable approach is to work through the Store recovery steps from least invasive to most advanced: clear the cache, repair or reset the Store app, install pending updates, check time and region settings, run the Store Apps troubleshooter, and only then re-register or reset the package in PowerShell.
The title is often typed as “ox80070057,” but the hexadecimal Windows code uses a zero: 0x80070057. The sequence below applies when the code appears while downloading, installing, or updating an app in Microsoft Store.
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What 0x80070057 means in Microsoft Store
Microsoft Q&A reports associate 0x80070057 with Microsoft Store downloads and updates. The code identifies a failure in the Store transaction, not a single component that is guaranteed to be broken. The same number can therefore appear on systems that need different remedies.
Do not treat the code alone as proof of malware, a damaged hard drive, or a permanently broken Windows installation. It is a troubleshooting signal. Start with operations that affect only Store cache or app registration, and broaden the repair only if the earlier step does not let the download or update complete.
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There is no published Microsoft statistic establishing how often this code occurs, how long it normally takes to resolve, or which fix has the highest success rate. Your result depends on the Windows version, the Store package state, and the specific app transaction that failed.
Pick the least invasive remedy first
This order protects your data and makes it easier to identify which change solved the problem.
| Remedy | Risk | App data | Privileges | Scope | Reversibility |
|---|---|---|---|---|---|
| wsreset.exe | Lowest | Clears Store cache; it is not an app reset | Normal user account | Store cache | Windows rebuilds the cache automatically |
| Repair | Low | Designed to preserve app data | Usually normal user account | Microsoft Store app | Yes; no package removal |
| Reset | Moderate | Can remove the Store app’s data and settings | Usually normal user account | Microsoft Store app | Not a traditional undo; settings must be re-created |
| Windows and Store updates, time and region checks | Low | No intentional Store-data removal | Administrator may be required for Windows updates | Windows configuration and Store version | Updates can be uninstalled only through Windows recovery options when supported |
| Windows Store Apps troubleshooter | Low | Reports or applies supported diagnostics | Depends on the diagnostic it requests | Store apps | Usually reversible |
| PowerShell re-registration | Moderate to high | Does not intentionally delete personal files, but changes package registration | Elevated PowerShell | Store package registration | Repeatable, but deployment errors may require support recovery |
| Reset-AppxPackage | Higher | Restores the package to its original configuration | PowerShell and a supported cmdlet | Store package configuration | Configuration changes are not an ordinary undo |
Prepare before changing the Store
- Write down the app name and whether the failure occurs during a new installation, an update, or both.
- Finish or pause other work before resetting an app. A Store reset can remove the Store app’s local data and settings.
- Save any open documents. Some later Windows repair actions can restart the computer.
- Use an administrator account, or have administrator credentials available, before attempting elevated PowerShell commands.
- After each remedy, retry the same Store download or update. If it succeeds, stop rather than applying more invasive changes.
1. Reset the Microsoft Store cache with wsreset.exe
Cache reset is the safest first action because it targets temporary Store data rather than changing the Windows package itself.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errors- Press Win + R to open the Run dialog.
- Enter
wsreset.exe. - Select OK.
- Wait for the process to finish. Microsoft Support describes the expected behavior this way: “A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.”
- When Store opens, retry the download or update that produced 0x80070057.
Do not close the blank Command Prompt window simply because it appears inactive; it is the cache-reset process. If it closes and Store does not open, launch Microsoft Store from the Start menu and test again. If the error remains, continue to Repair rather than repeatedly running the same command.
2. Repair, then reset Microsoft Store
Try Repair first
- Open Settings.
- Choose Apps, then Installed apps.
- Find Microsoft Store. Use the search box if the list is long.
- Select the three-dot menu beside Microsoft Store and choose Advanced options.
- Under the Reset section, select Repair.
- Wait for Windows to complete the operation, open Store, and retry the transaction.
Repair is the appropriate second step because it attempts to correct the app without the data-clearing effect associated with Reset. The exact visual layout can differ slightly between Windows editions, but the path remains Settings, Apps, Installed apps, Microsoft Store, Advanced options.
Use Reset only if Repair fails
- Return to Settings > Apps > Installed apps > Microsoft Store > Advanced options.
- Select Reset and confirm the warning.
- Allow Windows to finish, then open Microsoft Store again.
- Retry the failed download or update.
Reset restores the Store app configuration and can remove its app data. It is not the same as uninstalling every app obtained through Store, but any Store-specific settings or local data that Windows marks for reset may be lost. That is why Repair belongs before Reset.
3. Install Windows and Store updates, then check time and region
Microsoft’s Store troubleshooting guidance includes current Windows and Store software, automatic time and date, and the correct region or location. A mismatch in any of these areas can prevent Store services from completing a transaction even when the Store interface opens normally.
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Install pending Windows updates
- Open Settings.
- Go to Windows Update (on some editions this is under Update & Security).
- Select Check for updates.
- Install the available updates and restart when Windows requests it.
- Return to Microsoft Store and test the original app.
If Windows reports that a restart is pending, restart before judging whether 0x80070057 is fixed. Store components can remain on their previous version until the restart completes.
Update Microsoft Store
- Open Microsoft Store.
- Select Library (or the equivalent updates area shown by your Windows version).
- Choose Get updates or Check for updates.
- Allow Store updates to install, then retry the affected app.
The Store interface and label can vary by Windows release. The goal is to request updates for Store-managed apps and for the Store client itself, not to download a replacement Store package from an unofficial site.
Verify automatic date, time, and region
- Open Settings > Time & language > Date & time.
- Turn on automatic time and automatic time-zone options where they are available.
- Check that the displayed date and time are correct.
- Open Settings > Time & language > Language & region (the wording may differ by edition).
- Confirm that the country or region matches your actual location.
- Restart Store and repeat the download or update.
Do not change the region merely to obtain an app that is unavailable in your market. The check is intended to correct an incorrect setting, not to bypass Store availability rules.
4. Run Windows Store Apps troubleshooter when it is available
Some Windows versions include a dedicated Windows Store Apps troubleshooter; others have moved or retired individual troubleshooters. If it appears in your installed Windows version, it is a low-risk diagnostic step.
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- Open Settings.
- Choose System > Troubleshoot > Other troubleshooters. On older Windows releases, open Update & Security > Troubleshoot.
- Find Windows Store Apps.
- Select Run or Run the troubleshooter.
- Read each finding and apply the suggested action only if it relates to Microsoft Store.
- Restart Store and test the same app transaction.
If Windows does not list this troubleshooter, skip it. Its absence is a version difference, not evidence that your installation is damaged. Do not download an executable advertised as a replacement troubleshooter.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.5. Re-register the Store package in elevated PowerShell
Re-registration is an advanced repair for a Store package whose registration no longer matches the files installed on Windows. It changes package registration, so use it only after cache reset, Repair or Reset, updates, and the troubleshooter have not resolved the code.
Open an elevated PowerShell window
- Open Start and type PowerShell.
- Right-click Windows PowerShell or PowerShell and choose Run as administrator.
- Approve the User Account Control prompt.
- Confirm that the window is elevated before entering the command.
Register Microsoft Store again
Run this Microsoft Q&A command pattern to register the Store package manifest:
Get-AppxPackage -AllUsers Microsoft.WindowsStore | ForEach-Object { Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" }The command locates the Microsoft.WindowsStore package for all users and points Windows to its existing AppXManifest.xml. It does not download a replacement executable. PowerShell may display deployment warnings for packages that are already registered; read the final error text rather than assuming every warning means failure.
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- When the command finishes, close PowerShell.
- Restart Windows.
- Open Microsoft Store and repeat the failed download or update.
If PowerShell reports that the package cannot be found, the package name differs, or deployment is blocked, do not paste random commands from an unrelated “fix” site. Proceed to the package-reset or Microsoft support route instead.
6. Use Reset-AppxPackage for persistent package corruption
Microsoft Learn documents Reset-AppxPackage as a way to restore an app to its original configuration when basic re-registration does not restore it. This is more invasive than re-registering because configuration is returned to its initial state.
Check whether the cmdlet is available
- Open PowerShell as administrator again.
- Enter
Get-Command Reset-AppxPackage. - If PowerShell returns the command, continue. If it says the command is not recognized, skip this step and use Microsoft’s current Windows repair or support guidance.
Reset the Store package
Where the cmdlet is supported, target the Store package with:
Get-AppxPackage Microsoft.WindowsStore | Reset-AppxPackage- Wait for the command to return to the prompt.
- Close PowerShell.
- Restart Windows.
- Open Microsoft Store and test the original transaction.
A package reset can remove package-level settings and local data. It should not be treated as a harmless cache clear. If the command produces a deployment or access error, record the text and stop escalating through improvised commands.
What to do when none of these steps works
Persistent 0x80070057 failures after cache reset, app recovery, updates, time and region checks, troubleshooting, and package registration point to a broader Windows or package-management problem rather than a cache-only issue.
- Confirm that the failure is still reproducible with the same app. A single app can have a separate publishing or compatibility problem that is not repaired by resetting Store.
- Note which steps completed and copy any exact PowerShell or Settings error text. This information is more useful to support than the code alone.
- Use Microsoft’s current Windows repair or support route for your installed edition. Prefer built-in recovery and documented support procedures over an unverified “Store fixer.”
- Do not delete WindowsApps folders, registry keys, or package files manually. Those actions can create new permission and servicing problems.
- Do not repeatedly reset the Store if it has already cleared its data and the same error immediately returns; move to documented system repair instead.
A system-wide failure that affects several Windows packaged apps deserves broader Windows servicing diagnosis. A failure limited to one app should be reported with that app’s name and the exact stage—download, install, or update—at which Store returns 0x80070057.
How to verify the result
- Restart Windows after any PowerShell package operation.
- Open Microsoft Store from Start rather than from an old shortcut.
- Open the Store library and request updates, or search for the app that previously failed.
- Allow the operation to reach completion instead of cancelling at the first pause.
- Test one additional Store app only after the original transaction succeeds, so you can tell whether the repair affected one package or Store generally.
If the original app installs or updates normally, no further repair is necessary. If 0x80070057 returns, use the notes and error text gathered during the sequence when contacting Microsoft support.
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