If you’re asking “How do I access photos on Samsung Cloud?”, first check whether you mean a Samsung Cloud device backup or photos that were synced from Gallery to OneDrive. Samsung says Gallery photos and videos cannot be backed up to Samsung Cloud. The Gallery-to-OneDrive sync service ended on September 30, 2026, but files previously synced remain accessible in OneDrive.
First, identify where the photos are stored
- Previously synced from Gallery: Look in the OneDrive account that was linked to Gallery. Samsung’s US support says existing synced files remain in OneDrive after the Gallery sync service ended. Samsung’s instructions for downloading or deleting previously synced photos explain the current retrieval route.
- Still on your phone or tablet: Open Gallery and check the device’s albums. A local Gallery item is not necessarily a cloud copy.
- Samsung Cloud device backup: On a Galaxy phone or tablet, open Settings, tap your Samsung account name, then tap Samsung Cloud. Samsung lists device backup and restore features there, but says photos and videos cannot be backed up to Samsung Cloud. If the menu is missing, search Settings for “Samsung Cloud”; labels and availability can vary by device and software version.
Samsung’s US guidance says the Gallery sync feature is no longer available in Gallery following its September 30, 2026 end date. Previously synced files remain in OneDrive; new Gallery photos will not continue syncing through that discontinued feature.
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Download previously synced photos from OneDrive
On a Galaxy phone or tablet
- Open the OneDrive app and sign in to the account that was linked to Gallery.
- Look in the app’s Gallery or Photos tab, if available, or browse to the folder where the files are stored. The tab name can vary.
- Select a photo or video and tap Download. Samsung says the downloaded item can then be found in Gallery with the other device photos.
On a computer
- Sign in to OneDrive in a web browser using the account that contains the synced files.
- Select the photos or folders you want and choose Download.
- If you select multiple items, OneDrive may download them as a ZIP archive.
For multiple files downloaded to a phone or tablet, Samsung cautions that only items that fit in the device’s available storage will be saved. Check free space first, then confirm the downloaded files are present before deleting or removing cloud copies.
Restore a deleted photo
Samsung’s current US support page says deleted Gallery files remain in the OneDrive Recycle bin for 93 days, subject to the service’s current policy. In the OneDrive mobile app, open the profile menu, choose Recycle bin, open the item’s options, and choose Restore. Samsung also says you can recover items through the OneDrive website.
#1 Best Overall
- PRIVACY DISPLAY: Automatically hide your screen from those beside you. The built-in privacy display can be preset¹ to turn on when receiving notifications, typing passwords, or using specific apps
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist² with Galaxy AI.³ Add objects, restore details, or apply new styles by simply typing or tapping
- NIGHTS, CAPTURED CLEARLY: From gigs to city lights, record and capture moments after dark with clarity using Nightography so your photos and videos stay crisp and clear on your Samsung Galaxy
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile phone, whether it’s a special contact photo, custom wallpaper, an invitation or more⁴
- HELP THAT KEEPS UP: Stay in the moment while Now Nudge with Galaxy AI helps you respond faster and stay organized with smart suggestions⁵ that appear exactly when you need them on your phone
Set up automatic backup for new photos
The ended Gallery sync integration will not resume when you download old files. Samsung’s regional guidance identifies OneDrive Camera backup and Google Photos backup as separate options for continuing automatic photo backup. Set up your chosen service separately, then check which account and folders it backs up. Menus, eligibility, and availability can vary by country, carrier, and software version.
Quick Recap
Best Value
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist¹ with Galaxy AI.² Add objects, restore details, or apply new styles by simply typing or tapping
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile whether it’s a special contact photo, custom wallpaper, an invitation or more³
- FAST. POWERFUL. AI-READY: Power through your day with AI-accelerated performance from our fastest, smoothest and most powerful Galaxy processor yet, built to keep up with everything you do
- IMMENSELY IMMERSIVE: No matter where you are or what you’re watching, your favorite videos and more come to life with the vibrant display on Galaxy S26
- FIT EVERYONE IN THE SHOT: Group selfies are easier on your Samsung phone with a wider front camera⁴ that captures more of the scene, so no one gets left out of the moment
Rank #4
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
Rank #3
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
Rank #2
- Please note, this device does not support E-SIM; This 4G model is compatible with all GSM networks worldwide outside of the U.S. In the US, ONLY compatible with T-Mobile and their MVNO's (Metro and Standup). It will NOT work with other CDMA carriers, and it is also not compatible with their MVNO (Visible, Xfinity Mobile, US Mobile, Cricket Wireless, etc).
- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
- Camera: 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 2 MP, f/2.4, (macro). Battery: 5000 mAh, non-removable | A power adapter is NOT included.
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