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Use two separate requests. First, delete the griefbot, companion, or account through the service’s own controls. Then send a written privacy request that identifies the account, the person whose information was used, the files and conversations involved, and the removal you want from the provider, its processors, and any training use. Account deletion does not automatically prove that training records, derived data, or model parameters have been erased.
Why account deletion and a privacy request are different
An AI griefbot may contain several distinct layers of information: an account profile, chat history, uploaded photographs or documents, memory notes, generated images or audio, voice-cloning files, analytics, records held by contractors, and material potentially used to improve or fine-tune a model. A “Delete account” button may address only some of those layers.
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The dependable approach is therefore a two-part process:
- Use the service’s deletion control to remove the account or companion according to its current instructions.
- Send a separate privacy request asking what personal data remains, where it was shared, whether it was used for training or fine-tuning, and what can be deleted or technically unlearned.
Policies differ by service and can change. The examples below describe the providers’ stated procedures, not a universal technical result or legal rule.
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Prepare before you delete anything
Record the identifiers the provider will need
Write down the registered email address, user ID, subscription identifier if one exists, the griefbot or companion’s name, and any project, conversation, or workspace identifiers. If you are acting for another person, record your relationship and the person’s account details without sending unnecessary sensitive material.
Take a private note of the date and time you made the request. Keep copies of the provider’s policy, confirmation emails, support tickets, and any response. Those records establish what you asked for if the provider later says the request was incomplete.
Decide whether you need an export
Deletion may be irreversible. If you need a personal copy of conversations, memories, photographs, or audio, ask about an export before pressing the delete control. Do not assume that a provider can restore an account after deletion.
Replika’s account-deletion page says deletion is permanent and cannot be undone. It lists the profile, badges, levels, XP, chat history, photos, and exchanged links among the material removed. That is a description of Replika’s process, not a promise about another service.
Identify everyone whose data is involved
If the bot was built from a deceased relative’s letters, recordings, photographs, or messages, name that person in the privacy request as well as the account holder. Distinguish your own account data from the other person’s information. This helps the provider determine what identity verification or representative authority it needs.
Part one: delete the griefbot or account through the service
Replika: account deletion
Replika directs users to its Account Settings in the mobile app or web account and then to its delete-account flow. The company states that the action is permanent. Its help page says the deletion removes the profile, badges, levels, XP, chat history, photos, and exchanged links.
Follow the current labels shown in your account rather than relying on an old screenshot. If you cannot find the control, use Replika’s official support or privacy channel and identify the registered email and companion name.
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Replika: conversations and memories
Replika says there is currently no way to delete all message history without deleting the account. Its Memory section is separate: you can view, edit, or delete individual remembered details while leaving the account active. Deleting a memory is therefore not equivalent to deleting the conversation that produced it or the account that stores it.
AIGriefBot: companion deletion
AIGriefBot’s policy, updated September 16, 2026, says a user can delete a companion. The policy states that deletion permanently removes the companion’s conversations, uploads, memories, and synthetic voice, including deletion at its voice provider.
That wording is the service’s own policy statement. It should not be presented as independent verification of what happened in every backend system. If the scope matters, ask the company to confirm the deletion and to explain any retention exception, processor copy, backup, or training use.
Other griefbots and companion services
For a different service, look in Account, Privacy, Data, or Security Settings for a delete-account or delete-companion control. If the control deletes only the companion, do not infer that it also deletes your account profile, billing records, support tickets, processor-held files, or model-training data.
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Part two: send a written privacy request
What the request should cover
A separate request is useful when you want removal beyond the self-service control or need a clear answer about retention. Ask for deletion of personal data associated with both the account and the person whose information was used, including:
- uploaded letters, photographs, recordings, documents, and other source files;
- conversation history, prompts, replies, and memory notes;
- generated images, audio, synthetic voices, and voice-cloning material;
- profiles, inferred traits, embeddings, tags, or other derived records linked to the person;
- copies held by hosting companies, analytics vendors, voice providers, AI model providers, and other processors; and
- data placed in a training, evaluation, fine-tuning, or safety dataset.
Ask the provider to identify anything it cannot delete and the reason. Request confirmation when the work is complete, including the categories removed and any categories retained.
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A request template
The following is a writer-created template, not a quotation from a platform and not legal advice. Replace the fields with your details and submit it through the provider’s official privacy channel.
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Please delete the account and personal data associated with [account email or user ID] and [griefbot/companion name]. This request covers uploaded source files, conversation history, memories or notes, generated images or voice, and personal data held by your service providers.
Please tell me whether any of this material was used for model training or fine-tuning, identify any data you cannot delete and the reason, and confirm when the request is complete. Please also identify the processors or categories of recipients that received the data and whether deletion has been requested from them.
If a separate process applies because I am acting for a deceased person, please tell me what authority documents you require.Replika’s stated privacy-request route
Replika’s privacy policy says users can request access, correction, deletion, and other rights through the contact process described in that policy. It says the deletion right extends to personal data held by service providers, including AI language-model providers, and that Replika will instruct those providers to delete data under its contractual arrangements. The policy also describes limits where deletion would interfere with another person’s rights, legal obligations, or legal claims.
Its support article describes a form-based erasure route and says to submit from the registered email so the service can verify identity. The article says the company will confirm receipt and respond within one month. Treat that as Replika’s stated process, not a universal deadline and not a guarantee that every request will be granted.
Ask specifically about training and model data
Do not treat “your account has been deleted” as an answer to the training question. Ask separately:
- Was the source material, conversation, voice, image, or memory used to train, fine-tune, evaluate, or test a model?
- Was it placed in a dataset, prompt library, retrieval index, embedding store, or safety-review system?
- Which processors or model providers received it?
- Can the provider delete the material from those systems?
- Can it unlearn or exclude the information from a model or future training run?
- What remains in backups, logs, abuse-prevention systems, or legally required records, and for how long?
The cited service policies do not establish a universal rule that deleting an account reverses model training or removes information from model parameters. A provider may be able to delete source records while being unable to identify or edit information already incorporated into a trained model. Only the provider can explain its actual architecture and available unlearning process, so require a direct, written answer rather than assuming the outcome.
Understand the different deletion layers
| Layer | What it may contain | What to ask the provider |
|---|---|---|
| Account or companion | Profile, login, settings, subscription and companion record | Was the account or companion closed permanently, and what identifier confirms it? |
| User content | Chats, prompts, uploads, photos, recordings and generated media | Which categories were deleted, and were copies sent to processors? |
| Memory and derived data | Remembered facts, tags, profiles, embeddings or inferred attributes | Are memories and derived records handled separately from chat history? |
| Processor systems | Voice providers, model providers, hosting, analytics or support systems | Which recipients received the data, and were deletion instructions sent? |
| Training and evaluation | Fine-tuning files, evaluation sets, safety-review material or model inputs | Was the material used, can it be removed, and is unlearning available? |
| Backups and legal records | Copies retained for security, accounting, disputes or legal obligations | What exception applies, how long is retention, and is access restricted? |
A provider may answer these layers differently. The table is a checklist for your request, not a claim that every service uses every layer.
What if you cannot access the account?
Use the provider’s privacy or support channel and explain that you no longer have the login, email account, device, or password. Supply the account email or user ID, companion name, approximate creation date, purchase receipt if relevant, and any other information the provider requests for identity verification. Ask what alternative verification it accepts.
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Do not send a full identity document or additional family records unless the official channel requires it. If you create a new account merely to contact support, clearly state that the request concerns the old account so the provider does not delete the wrong profile.
What changes when the person whose data was used has died?
A posthumous request introduces an authority question separate from ordinary account deletion. A relative may know the person’s identity but lack the credentials or automatic authority to access the account. Explain your relationship, identify the deceased person’s data, and ask exactly what evidence the provider requires. Provide only the documents requested through the official channel.
CNIL’s 2025 foresight report describes digital-legacy situations in which a beneficiary lacks the deceased person’s login details and the platform offers no alternative access route. That report illustrates a practical problem; it is not a complete statement of law outside France and does not create one rule for every service or jurisdiction.
If the provider refuses or cannot explain its authority process, ask for the applicable privacy or estate route and keep the refusal in writing. Rights and representative powers depend on where the person lived, where the provider operates, and the provider’s role.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Can the provider tell you who received the data?
Ask for the names or categories of service providers, model vendors, voice providers, hosting companies, analytics services, and other recipients that received the material. Also ask whether those recipients were instructed to delete it and whether any recipient reported an exception.
A provider may limit the detail it discloses for legal, security, confidentiality, or contractual reasons. Replika’s policy describes deletion requests extending to service providers, including AI model providers, but that statement does not guarantee a complete public list of every recipient. Request the most specific explanation the provider is permitted to give.
General-purpose chatbots: response removal is not the same thing
OpenAI describes a privacy-portal process for asking that certain personal information stop appearing in ChatGPT responses. It says requests are reviewed case by case and balanced against other considerations.
That process should not be confused with deleting a ChatGPT account, erasing a training record, removing a dataset entry, or editing model parameters. If a deceased person’s information appears in responses, describe the exact prompts or outputs, identify the person, and ask what the response-removal process covers. Separately ask about account deletion, source-data deletion, processor copies, and training use.
Keep evidence and evaluate the response
Save a complete request record
- the date and time submitted;
- the channel and ticket number;
- the exact categories of data named;
- identity or authority evidence supplied;
- the provider’s confirmation and final response; and
- any stated retention exception, appeal route, or follow-up date.
This is practical record-keeping, not a promise that a particular law gives you a specific deadline.
Check whether the answer addresses each layer
A useful response should distinguish account deletion from content deletion, processor copies, training use, and retained records. If the provider replies only “your account is closed,” ask the unanswered questions again in a numbered list. Request a plain statement of what was deleted, what remains, why it remains, and whether the retained material can still be used for training or responses.
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Escalate where an applicable route exists
Replika says users may complain to a data-protection regulator where applicable, including in the European Economic Area or the United Kingdom. Regulator jurisdiction and available remedies depend on the person’s location and the service’s role, so do not assume the same escalation route applies everywhere.
The Italian data-protection authority’s 2025 notice documents an investigation into Replika’s transparency and data-processing practices, including legal-basis and lifecycle questions. It is regulator context, not proof that every provider behaves the same way and not a final universal ruling on deletion.
Service-comparison checklist
If you used more than one griefbot or companion, compare the services using the same questions:
| Question | What to record |
|---|---|
| Scope removed | Account, companion, chats, uploads, memories, voice, images and generated media |
| Deletion route | Self-service control, support ticket, privacy form, or a combination |
| Identity verification | Registered email, account details, identity evidence, or representative authority |
| Processor handling | Whether the provider identifies recipients and sends deletion instructions |
| Training answer | Whether data was used for training or fine-tuning and whether unlearning is available |
| Retention exceptions | Legal, security, dispute, accounting, backup or other stated reason |
| Completion evidence | Ticket number, confirmation date and categories the provider says were removed |
Use “not stated” in your own records when a policy does not answer a question. Do not fill gaps with assumptions.
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Common mistakes to avoid
- Deleting only a memory: a memory control may not delete the underlying conversation or uploaded source file.
- Assuming deletion is reversible: Replika expressly describes account deletion as permanent.
- Skipping an export: once deletion runs, you may not be able to recover material you wanted to keep.
- Using only an in-app button: a separate privacy request is needed when you want processor, retention, or training answers.
- Assuming a vendor claim is independent verification: AIGriefBot’s deletion scope is its policy statement.
- Sending excessive evidence for a deceased person: ask what authority documents are required and provide only those documents through the official channel.
- Treating response removal as model erasure: a general-purpose chatbot’s process for stopping information from appearing in responses may not delete account data or model parameters.
How to delete an account
Use the provider’s current Account or Privacy Settings, read the stated scope, export anything you need, and complete the permanent deletion confirmation. For Replika, the documented path is Account Settings on mobile or the web account, followed by the delete-account flow. For another service, follow its own current instructions and retain the confirmation.
Can you delete conversations without deleting the account?
That depends on the service. Replika says it currently has no way to delete all message history without deleting the account, although individual remembered details can be edited or deleted in the Memory section. Other services may expose different controls; check the provider’s policy rather than assuming that deleting a companion or a memory removes every conversation.
Final decision checklist
- Identify every account, companion, person, file and conversation involved.
- Ask about export before taking an irreversible action.
- Read the service’s deletion scope and complete its current control.
- Send a separate written privacy request covering source data, derived data, processors and training use.
- Ask what cannot be deleted, why, and how long it will be retained.
- If the person is deceased, ask for the authority process before sending documents.
- Save the ticket, response, dates and stated completion scope.
- Escalate through an applicable regulator or appeal route if the provider does not resolve the request.
Platform instructions and privacy policies can change; the service pages and policies cited here were checked on October 13, 2026. Recheck the applicable provider’s current wording when you submit your request.
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