You can close a Venmo business profile and keep your personal Venmo profile. In the Venmo app, go to Me > Settings > Get Help > Chat With Us and ask Support to close only the business profile. Venmo calls this action closing a business profile rather than deleting a separate account, because the business profile is linked to your personal account and uses the same login.
Before you ask Venmo to close the profile
Prepare the business profile so no money or transactions are left unresolved:
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- Complete any pending transactions.
- Move the remaining balance. Venmo lists transferring it to a bank account or debit card, sending it to another Venmo user, or returning a payment to its sender as options. See Venmo’s account-closure instructions.
- Resolve any outstanding customer matters connected to the profile.
Identity-verified users may also be able to transfer a balance between their business and personal profiles in the app. Venmo says these transfers are reviewed and may be delayed, or funds may be frozen or removed. Check Venmo’s business-profile functions for details.
How to request business-profile-only closure
- Open the Venmo app and tap Me.
- Tap Settings, then Get Help.
- Tap Chat With Us and ask an agent to close your business profile.
- State clearly that you want to close the business profile only and keep your personal profile active.
Venmo directs users to Support for business-profile-only closure. If you need another contact method, use Venmo’s Contact Us options. Venmo does not state a processing time for this request.
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- When you access your Visa Virtual eGift Card for the first time, you’ll need to register your name, address, phone number, and email address via activationspot.com. These details should also be used as your billing address for online purchases, as many merchants require address verification for purchase authorization.
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Do not close your personal profile by mistake
Your business profile is connected to your personal Venmo account; it does not have a separate login. Closing the personal profile also closes the business profile. If you want to keep using Venmo personally, ask Support specifically for business-profile-only closure. Venmo explains the connection in its Business Profiles FAQ and business-profile setup information.
What happens after closure
Venmo says a closed business profile is permanently deleted and cannot be reactivated. Its closure guidance also says you cannot create a second business profile tied to the same personal account or create a new business profile representing the same business entity. Make sure you are ready to lose access to the profile before you submit the request.
Quick Recap
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- Visa Virtual eGift Cards are designed for online use only. Gift Cards are subject to Terms and Conditions: a.co/5bw3qXJ
- When you access your Visa Virtual eGift Card for the first time, you’ll need to register your name, address, phone number, and email address via activationspot.com. These details should also be used as your billing address for online purchases, as many merchants require address verification for purchase authorization.
- This Visa Virtual eGift Card is non-reloadable. No cash or ATM access. Visa Virtual eGift Cards are emailed active.
- Funds do not expire but your Visa Virtual eGift Card has a ‘valid thru’ date (9 years from date of purchase). If funds remain after this date has passed, please call the Toll Free number found on your Visa Virtual eGift Card for a replacement card. A one-time purchase fee applies at the time of checkout.
- This item is not eligible for refund, resale, or return. Available for sale within the United States only. Not available to residents of Puerto Rico, Hawaii, New Mexico, South Dakota, West Virginia and the US Virgin Islands.
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- To access your card information safely, type the complete website address shown on your Gift Card (MyGift.GiftCardMall.com) directly into your browser's address bar. Don't use search engines or shortened versions of the website address, as these may lead you to fake or fraudulent sites. Do not provide any Gift Card details (example: Card Number) to someone you do not know or trust. If you believe you've reached an illegitimate website, contact cardholder service at 1-888-524-1283. Be cautious of phishing sites, there are a variety of scams in which fraudsters try to trick others into paying with gift cards.
- To report your Lost or Stolen Physical Visa Card, call Customer Service 24/7 at 1 (888) 524-1283 to cancel your Gift Card as soon as you can. You will be asked to provide the Gift Card number and other identifying information.
- Use your Visa Gift Card in the U.S. everywhere Visa debit cards are accepted, including online.
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- Visa Virtual eGift Cards are designed for online use only. Gift Cards are subject to Terms and Conditions: a.co/5bw3qXJ
- When you access your Visa Virtual eGift Card for the first time, you’ll need to register your name, address, phone number, and email address via activationspot.com. These details should also be used as your billing address for online purchases, as many merchants require address verification for purchase authorization.
- This Visa Virtual eGift Card is non-reloadable. No cash or ATM access. Visa Virtual eGift Cards are emailed active.
- Funds do not expire but your Visa Virtual eGift Card has a ‘valid thru’ date (9 years from date of purchase). If funds remain after this date has passed, please call the Toll Free number found on your Visa Virtual eGift Card for a replacement card. A one-time purchase fee applies at the time of checkout.
- This item is not eligible for refund, resale, or return. Available for sale within the United States only. Not available to residents of Puerto Rico, Hawaii, New Mexico, South Dakota, West Virginia and the US Virgin Islands.
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- Gift Cards are shipped active and ready for use.
- This card is non-reloadable. No cash or ATM access. Funds do not expire. If available funds remain on your card after the valid thru date has passed, please call customer service for a replacement card. A one-time purchase fee applies at the time of checkout. No fees after purchase.
- To access your card information safely, type the complete website address shown on your Gift Card (MyGift.GiftCardMall.com) directly into your browser's address bar. Don't use search engines or shortened versions of the website address, as these may lead you to fake or fraudulent sites. Do not provide any Gift Card details (example: Card Number) to someone you do not know or trust. If you believe you've reached an illegitimate website, contact cardholder service at 1-888-524-1283. Be cautious of phishing sites, there are a variety of scams in which fraudsters try to trick others into paying with gift cards.
- To report your Lost or Stolen Physical Visa Card, call Customer Service 24/7 at 1 (888) 524-1283 to cancel your Gift Card as soon as you can. You will be asked to provide the Gift Card number and other identifying information.
- Use your Visa Gift Card in the U.S. everywhere Visa debit cards are accepted, including online.
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