The Tool Desk
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Decide where the money will go before closing
Have the receiving bank account or recipient details ready before you start. Revolut’s relocation guidance says to transfer your balance to an external account or to another Revolut customer before closure. You cannot use a transfer between two Revolut accounts that belong to you as the closure workaround.
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Check the beneficiary name, account number or IBAN, sort code or routing details, and currency before confirming a transfer. The closure guidance reviewed for different countries does not establish a universal delivery time, fee or exchange rate, so do not rely on a particular outcome until your app shows the transfer details.
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Move every currency and sub-account
Open the account view and inspect each currency balance, Pocket and other sub-account. A main balance of zero is not enough if a small amount remains in another currency or Pocket. Transfer each amount externally, or send it to another Revolut customer if that is the practical destination.
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Keep enough money in the account to cover a card payment, direct debit or other transaction that has already been authorized but has not settled. Sending out the visible balance while a payment is still pending can leave the account unable to complete the transaction and prevent closure. Once those items settle, move the remaining amount.
Make a destination checklist
Write down the external account or recipient you will use, the currencies to be moved and any products that may produce a later credit or debit. If you are changing countries, keep an external account available during the transition: relocation guidance for the United Kingdom and Austria indicates that an existing account may need to close before you open one in another supported country.
Audit the account before requesting closure
A short audit prevents most failed closure attempts. In the app, review each area separately rather than relying on the headline balance:
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- Check every currency account, the main account and every Pocket.
- Review card activity for pending authorizations, refunds and reversals.
- Look at scheduled transfers, direct debits and recurring card payments.
- Open the plan screen and note whether the local checklist requires a downgrade to Standard.
- Open investments, crypto and cash-management products and note any sale or settlement step.
- Review subscriptions, insurance, credit and Kids & Teens products if they appear on your profile.
- Look for open chargeback requests and save the case details.
Take screenshots or download records of any item that may be difficult to identify later. The exact products and labels depend on your country, so the local help centre and the closure flow remain the controlling checklist.
Clear the blockers that can stop closure
Requirements differ by country and by the products attached to your profile. Treat the checklist shown in your local Revolut help centre and in-app closure flow as authoritative. The following issues appear across the United Kingdom, Ireland, Portugal, Spain, France and Italy guidance, but not every item applies to every customer.
| Potential blocker | What to do before requesting closure | Qualification |
|---|---|---|
| Balances | Bring every account, currency balance and Pocket to zero, or follow the low-balance option displayed in the app. | Common requirement across the reviewed country pages. |
| Pending transactions | Wait for card payments, transfers, refunds or other transactions to finish. | Do not assume a pending item will be cancelled automatically. |
| Paid plan | Downgrade to the Standard plan where your local checklist requires it. | Listed explicitly in some markets, including the United Kingdom. |
| Investments or crypto | Close investment accounts and applicable investment or crypto sub-accounts; withdraw proceeds after any required settlement period. | Product availability and steps vary by country. |
| Subscriptions | Cancel active subscriptions and check recurring card payments separately. | Some pages list active subscriptions as a closure blocker. |
| Insurance | Resolve or cancel active insurance products if your local checklist asks for it. | Not every market offers or lists the same insurance products. |
| Kids & Teens | Close or detach active youth accounts. | Named as a requirement on the United Kingdom page. |
| Credit | Settle credit obligations or obtain instructions for doing so. | Explicitly listed in Ireland; other markets may use different wording. |
| Chargebacks | Resolve open chargeback requests before closure, or ask support how the dispute will continue. | Listed on the United Kingdom page. |
Pending payments and recurring charges
Review the card activity and scheduled payments screens. A merchant authorization can remain pending after you have cancelled a subscription, and a refund can take time to appear. Let the transaction settle, then move the resulting balance. Also update payment details with merchants you intend to keep using after Revolut closes; closing the account does not move those subscriptions to your new bank.
Do not repeatedly submit the closure request while a payment is pending. Identify whether the item is a card authorization, transfer, refund, chargeback or another product transaction. If the merchant says it cancelled a payment but the authorization remains, use Revolut’s support route in the app and keep the merchant’s cancellation evidence.
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Investments, Flexible Cash Funds and other products
Investment and cash-management products may have their own withdrawal or settlement process. Ireland’s closure information says to wait two business days after selling shares in Flexible Cash Funds before closure. That two-business-day period is an Ireland-specific operational instruction, not a universal Revolut rule. Other investment, crypto, insurance or credit products can have different requirements, so use the product’s own closure instructions.
For a credit product, obtain the payoff amount and confirmation that no obligation remains. For an investment, wait for the sale proceeds and any settlement shown in your market. The general account-closure button cannot replace those product steps.
Move a balance that is too small for an outbound transfer
If the remaining amount is below the minimum for an external transfer, Revolut help pages describe three possible routes:
- Add funds: top up enough to reach the outbound-transfer minimum, then send the combined amount to your external account.
- Send it internally: transfer the remainder to a Revolut friend or another Revolut customer.
- Donate it: use the Donations feature if it is available in your app and that is what you want to do.
Feature availability can vary by country, account type and app version. Use only the options displayed in your own app. Do not leave a residual amount assuming Revolut will automatically sweep it after closure. Confirm the recipient carefully when using an internal transfer, because it is intended for another customer rather than for moving funds between accounts you own.
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| Route | Best fit | Important checks |
|---|---|---|
| External bank transfer | You are moving to a different bank or preserving a clear record in your own name. | Verify beneficiary details and currency; the closure pages do not promise a universal fee, rate or delivery time. |
| Transfer to another Revolut customer | The amount is too small for an external-transfer minimum or a trusted person is receiving it. | Confirm the recipient before sending. This does not transfer money between two accounts that belong to you. |
| Top up, then transfer externally | A small residual balance is below the outbound minimum and you want it in your own external account. | Use only if the app supports the required top-up and shows the resulting transfer as available. |
| Donation | You prefer to give away a residual amount rather than add funds or send it to a person. | Availability depends on the app and market; use the Donations option only if it appears in your app. |
Close the account in the Revolut app
The official country help pages describe a similar navigation path, although labels can differ slightly:
- Open Revolut and tap the profile icon in the top-left corner.
- Choose Settings or Account, depending on the version and market shown to you.
- Tap Close account.
- Read the on-screen checklist, fix any reported blocker, and follow the confirmation prompts.
- Wait for the closure confirmation before deleting the app or changing access to the email address associated with the account.
Some local pages say closure can be immediate when all products are closed and balances are cleared before the request. That is not a promise of immediate closure in every country or for every product. If the app displays a review or processing stage, leave the account accessible until Revolut confirms completion.
Save statements and evidence before you finish
Download the statements and transaction records you may need for tax filings, budgeting, reimbursement, a dispute or proof of payment. Save records for every currency account and relevant investment or card product, not just the main account screen.
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Revolut says it sends confirmation after closure. Keep that message with your final statements. For information retained after closure, consult the Customer Privacy Notice that applies to your jurisdiction; retention obligations can differ from the period during which you can use the app.
If you cannot access the app
Revolut says its support team can help if you lost your phone or otherwise cannot sign in. The United Kingdom and Italy instructions direct customers to email [email protected] from the email address associated with the account. Support will provide verification steps and may request identifying information.
Confirm the current contact method and identity requirements on your local Revolut help page before sending anything. Do not send passwords, one-time passcodes, full card security codes or identity documents to an address you have not verified through an official Revolut channel. If your email address has changed, explain that in the first message so support can tell you how to authenticate safely.
Country-specific rules and timing
| Location or situation | Details reported by the local guidance |
|---|---|
| United Kingdom | The checklist includes zero balances, no pending transactions or active subscriptions, a Standard plan, a closed investment account, no active Kids & Teens account or insurance, and no open chargeback request. The page also gives low-balance and lost-app-access fallbacks. |
| Ireland | In addition to the general checks, the guidance lists no credit obligations. After selling shares in Flexible Cash Funds, it says to wait two business days for payments to settle before closing. |
| Portugal | If products and balances are not cleared first, the page says processing can take up to one month while the account remains active. It also says a fully prepared closure may be immediate. The same page describes a free, no-reason closure right during the first 14 days after opening. These are Portugal-specific statements. |
| Spain, France and Italy | Each page provides its local app route and checklist. Italy also describes an email-support route when app access is unavailable. |
| Moving country | United Kingdom and Austria relocation guidance says a move to another supported country may require closing the existing account before opening one in the new country. Send the balance to an external account or another Revolut customer; transfers between your own Revolut accounts are not available for this purpose. Check the terms for both countries. |
| Ukraine service-discontinuation cohort | A separate offboarding FAQ describes a 60-day notice period in a specified cohort. During that period, ordinary withdrawals were available; afterward, remaining funds could be withdrawn only by external bank transfer, subject to compliance restrictions. This is not general closure guidance. |
What to do when closure does not proceed
The app reports a balance
Return to the account, currency and Pocket screens and look for a small residual amount. Check whether a refund, fee adjustment or another transaction appeared after your first transfer. Move the amount using an external transfer, an internal transfer to another customer, a top-up-to-minimum workaround or Donations, as applicable.
A transaction remains pending
Identify whether it is a card authorization, transfer, refund, chargeback or cash-management transaction. Do not repeatedly submit closure requests while it is pending. Let it settle, then review the balance again. If the merchant has cancelled the payment but the authorization remains, contact support through the in-app help route.
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Cancel the subscription with the merchant and in Revolut’s subscription controls where available. If the checklist requires Standard, change the plan and wait for the app to confirm the downgrade. Keep evidence of cancellations for any recurring payment you may need to dispute later.
An investment or credit product is still open
Use the product-specific withdrawal or repayment flow first. For investments, account for the settlement period shown for your market and product. For credit, obtain the payoff amount and confirmation that no obligation remains. The general account-closure button cannot replace those product steps.
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You moved abroad and the app shows a country mismatch
Do not create a second account until you know whether your existing account must be closed. Relocation guidance for the United Kingdom and Austria indicates that the old account may need to be closed before opening one in another supported country. Keep funds in an external account during the transition if the destination-country process requires a new registration.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.A practical closure sequence
For most customers, the least troublesome order is: download statements, identify the destination account, move each currency and Pocket, cancel recurring services, settle pending payments, close investments or other linked products, downgrade the plan if required, then submit the in-app closure request. Keep the app and associated email accessible until confirmation arrives.
When a local rule gives a specific timing or right, apply it only within that jurisdiction. Portugal’s 14-day free-closure period and possible one-month handling time, Ireland’s two-business-day Flexible Cash Funds wait, and Ukraine’s 60-day offboarding period are operational terms for the situations described on those pages, not general deadlines for every Revolut customer.
After Revolut confirms closure
Check that you received the confirmation message and store it with your statements. Update employers, merchants or services that still hold your old payment details. If a later refund, chargeback or legal request concerns the closed account, use the support channel specified for your country and reference the former account email.
Frequently Asked Questions
How do I close my Revolut account?
First transfer the balance out, clear every account, currency balance and Pocket, and resolve any pending transactions or products listed by your local checklist. In the app, tap the profile icon, choose Settings or Account, select Close account and follow the prompts. Keep the app and your associated email accessible until confirmation arrives.
What if my balance is too low for an outbound transfer?
Revolut help pages describe topping up to reach the transfer minimum, sending the remainder to another Revolut customer, or donating it through the Donations feature. Options vary by country and app version, so use only the routes shown in your app.
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Can I transfer money to another Revolut account that I own?
No. Relocation guidance says transfers between your own Revolut accounts are not available as the closure workaround. Send the money to an external account or another Revolut customer instead.
How long does Revolut account closure take?
Timing depends on your country and whether products and balances are already cleared. Portugal’s page says an unprepared closure can take up to one month and that a fully prepared closure may be immediate. Those statements are not universal deadlines.
What if I do not have access to my account or the app?
Contact Revolut through the support route on your local help page. United Kingdom and Italy instructions direct customers to email [email protected] from the email associated with the account and complete the verification steps support provides.
Do I need to close investments before closing Revolut?
If your local checklist lists investments or crypto, close those sub-accounts and withdraw proceeds first. Ireland’s guidance says to wait two business days after selling Flexible Cash Funds shares; other products and countries may use different steps.
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Download statements and transaction records before closing. Revolut says it sends a closure confirmation. For data retained afterward, consult the Customer Privacy Notice that applies to your jurisdiction.
Can I close a Revolut account after moving to another country?
Possibly. United Kingdom and Austria relocation guidance says moving to another supported country may require closing the existing account before opening a new one. Transfer funds to an external account or another Revolut customer and check the terms for both countries.
The Bottom Line
Move every balance out first, including Pockets and other currencies; settle pending items and close any products your local checklist names. Then use Profile → Settings or Account → Close account, save statements and wait for confirmation. Country-specific timing, transfer options and support procedures vary, so follow the instructions shown for your jurisdiction.
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