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Freedom251 › Blog › Amazon Games app

How to Claim and Install Amazon Prime Gaming’s Free Games

By Freedom251 Team · · 2 min read

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Go to luna.amazon.com/claims, sign in with your Amazon account, pick a game and select Claim. What happens next depends on the offer. Some games land in the Amazon Games app for Windows. Others give you a code to redeem on GOG, or ask you to link an Epic Games or other game account. Amazon says offers vary by country, so the lineup you see may differ from what other readers see.

Claim a free game, step by step

  1. Open the claims page and sign in. Amazon’s current help directs users to luna.amazon.com/claims. Older Amazon material calls the benefit Prime Gaming, while current help places it under Amazon Luna. Follow the labels Amazon shows you now.
  2. Choose a game and select Claim. Each claim comes with directions for accessing the content, so read them before moving on. Some offers give a code to redeem in a storefront. Others require account linking.
  3. Go where the offer sends you. Amazon names four possible destinations: the Amazon Games app, GOG, Epic Games Store and Legacy Games. You can’t choose among them. The offer decides.
  4. Finish the redemption or link step (details by destination below).
  5. Install the game from the app or store that now holds it.

What happens next depends on the destination

Destination What you typically do
Amazon Games app Install the Windows app, sign in with your Amazon account, open Library and select Install.
Epic Games Store Link your Epic account to Amazon when prompted, then return to the offers page and claim.
GOG Follow the offer’s directions. Amazon says some offers provide a code to redeem through the storefront.
Legacy Games Follow the offer’s own directions. They may involve a code or a linked account.

Installing games through the Amazon Games app

  1. Download the installer from Amazon’s support page. The file is AmazonGamesSetup.exe. The app is for Windows.
  2. Run the installer and sign in with the same Amazon account you used to claim.
  3. Open your Library. Claimed games appear in the Ready to Install area.
  4. Select the game, then select Install.

Linking an Epic Games account

Epic’s support instructions say to sign in to Amazon, open the linked services page, and select Epic Games. Then go back to the offers page and claim the content. If a claim doesn’t go through, check that the link step finished before you try again.

As an Amazon Associate I earn from qualifying purchases.

If a claimed game is missing or won’t install

For Amazon Games titles, Amazon’s first suggestion is to fully close the app, relaunch it and try the install again. Amazon doesn’t give further steps in the help material, so if that fails, check that you’re signed in to the same Amazon account you claimed with. Also check that the offer wasn’t one that sent you to another store.

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Quick Recap

Bestseller No. 1
Amazon eGift Card - Prime Video
Amazon eGift Card - Prime Video
Amazon.com Gift Cards never expire and carry no fees.; No returns and no refunds on Gift Cards.
$50.00
Bestseller No. 2
Amazon eGift Card - Amazon Logo - Classic
Amazon eGift Card - Amazon Logo - Classic
Amazon.com Gift Cards never expire and carry no fees.; Multiple gift card designs and denominations to choose from.
$50.00
Bestseller No. 3
Google Play gift code | Give the gift of games, apps and more (Email or Text Message Delivery - US Only) - $25
Google Play gift code | Give the gift of games, apps and more (Email or Text Message Delivery - US Only) - $25
To redeem, enter code in the Play Store app or play.google.com.; Gift code can be delivered via email or text message.
$25.00
Bestseller No. 4
Roblox Digital Gift Card - 1,000 Robux [Includes Exclusive Virtual Item] [Digital Code]
Roblox Digital Gift Card - 1,000 Robux [Includes Exclusive Virtual Item] [Digital Code]
Every Roblox Gift Card grants a free virtual item upon redemption.; For more information, please visit roblox.com/giftcardFAQs.
$10.00
Rank #4
Roblox Digital Gift Card - 1,000 Robux [Includes Exclusive Virtual Item] [Digital Code]
  • The easiest way to add Robux (Roblox’s digital currency) to your account. Use Robux to deck out your avatar and unlock additional perks in your favorite Roblox experiences.
  • This is a digital gift card that can only be redeemed for Robux at Roblox.com/redeem. It cannot be redeemed in the Roblox mobile app or any video game console. Please allow up to 5 minutes for your balance to be updated after redeeming.
  • Roblox Gift Cards can be redeemed worldwide, perfect for gifting to Roblox fans anywhere in the world.
  • From now on, when you redeem a Roblox Gift Card, you get up to 25% more Robux. Perfect for gaming, creating, and exploring- more Robux means more possibilities!
  • Every Roblox Gift Card grants a free virtual item upon redemption.
Rank #3
Google Play gift code | Give the gift of games, apps and more (Email or Text Message Delivery - US Only) - $25
  • No returns and no refunds on gift cards. Good for use on the US Google Play Store only. Terms apply - see below.
  • Google Play gift codes can be used on the Google Play Store, the official app store for Android, to purchase apps, games, and more.
  • To redeem, enter code in the Play Store app or play.google.com.
  • Endless games to explore: Find and play old and new favorites – from mind-bending puzzles to epic quests and more.
  • Just the app you’re looking for: Millions of apps means millions of ways to get things done, learn something new, and maybe even meet someone special.
Rank #2
Amazon eGift Card - Amazon Logo - Classic
  • Amazon.com Gift Cards never expire and carry no fees.
  • Multiple gift card designs and denominations to choose from.
  • Redeemable towards millions of items store-wide at Amazon.com or certain affiliated websites.
  • Available for immediate delivery. Gift cards sent by email can be scheduled up to a year in advance.
  • No returns and no refunds on Gift Cards.
#1 Best Overall
Amazon eGift Card - Prime Video
  • Give the gift of an Prime Video-branded Amazon gift card! Amazon Gift Cards can be redeemed on Prime memberships, Prime Video and Prime Video add-on channel subscriptions, and one-time video purchases and rentals in the US. Amazon Gift Cards cannot be used on Prime Video ad-free upgrades in the US.
  • Amazon.com Gift Cards never expire and carry no fees.
  • Redeemable towards millions of items store-wide at Amazon.com or certain affiliated websites.
  • Available for immediate delivery. Gift cards sent by email can be scheduled up to a year in advance.
  • No returns and no refunds on Gift Cards.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Before you claim

  • Check the offer live. Availability, lineup, deadlines and redemption platforms can change and differ by country.
  • Check the game’s own system requirements. No single hardware spec applies to every offer.
  • Don’t assume a fixed schedule. An older Amazon guide says Prime members can claim “at least one game per week,” but that is a dated, general statement, not a current cadence.
  • Amazon’s sources don’t say what happens to claimed games if your Prime membership ends, so check the offer’s terms for that.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

Amazon Games appAmazon LunaAmazon Prime GamingEpic Gamesfree PC games

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