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One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchThe official way to check your Jordanian Social Security Corporation (SSC) record is through the SSC Jordan mobile app or the SSC individual electronic-services portal. After signing in, you can review recorded coverage and contributions, see pension payments if you are already retired, estimate an early or mandatory-retirement pension, and check how long remains before an eligibility condition is reached.
Use the figures as a record of what SSC currently has on file—not as a final pension award. If months are missing or the insured wage is lower than your real salary, report the discrepancy to SSC and request a correction.
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What you can check online
Your personal SSC dashboard is designed to answer four practical questions:
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- How long have I been covered and how many contributions are recorded?
- What pension-related eligibility date or remaining period does SSC show?
- What pension amount does the calculator estimate under the information currently recorded?
- If I am retired, how much has been paid to me and how much was paid on my behalf?
The September 2026 app announcements describe coverage length, retirement-eligibility timing, an estimated pension calculator and, for retirees, totals of contributions and pension payments disbursed since retirement began. The exact menu names and information shown can vary by account status, retirement status and app version. The public login page is not your personal record, so nobody can reliably tell you what every account will display without signing in.
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Use the SSC app or individual e-services portal
Option 1: SSC Jordan mobile app
Look for the official app named “الضمان الاجتماعي الأردني” or “SSC Jordan” in Google Play or Apple’s App Store. Install it only from the official store listing and check that the publisher is the Jordan Social Security Corporation before entering your national number or password. The SSC’s recent announcement says the app is available through both major stores.
Option 2: Individual electronic services
Open SSC’s individual electronic-services login page from the Corporation’s official website. The portal provides account access and an individual-registration route for people who have not yet created an online account. Do not confuse the individual service with an employer account; employer access does not show an employee’s complete personal dashboard.
If you use both the app and the browser portal, treat them as two access routes to your SSC information rather than two separate pension records. If totals or dates differ, save the screens and ask SSC which entry is current for your case.
How to sign in with Sanad
Jordanian users who have a Sanad digital identity can use the Sanad sign-in option on the SSC e-services page. The access sequence described in SSC’s August 10, 2026 instructions is:
- Choose Sign in with Sanad on the SSC individual-services page.
- Enter your Jordanian national number.
- Enter the password used for your Sanad account.
- Enter the one-time verification code sent by SMS.
- Accept the sign-in request and wait for the SSC personal dashboard to load.
If the SMS does not arrive, check that the mobile number registered with Sanad is active, wait for the resend timer, and avoid repeatedly submitting old codes. A code can expire when a newer code is requested. If your Sanad identity itself is unavailable, use the alternative SSC login or registration option displayed on the portal rather than creating duplicate accounts.
Never give a Sanad password or one-time code to an employer, intermediary or caller claiming to be able to “unlock” your pension. If you are using a shared computer, sign out completely and do not save the password in the browser.
Check your contribution history
Review coverage duration and recorded contributions
After signing in, open the personal coverage, contribution or insurance-history section. Review the periods shown by employer and the total duration. For each employment period, compare the displayed start and end dates with your contracts, payslips and employment records.
The updated SSC app announcement says the service exposes coverage length and contribution information. For a person who has retired, it also reports total contributions paid by the retiree and contributions paid on the retiree’s behalf, as well as total pension payments disbursed since retirement began. The dashboard may present totals differently from a detailed month-by-month history, so retain screenshots or download any available statement when you need evidence for a dispute.
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Check whether every employer period appears
Look for gaps between jobs, months marked unpaid, and periods that show an employer but no contribution. A missing month can affect both eligibility and the eventual pension calculation. Do not assume a gap is harmless because your employer deducted a social-security amount from your payslip; the deduction and SSC’s posted contribution are separate records that may need reconciliation.
Make a simple chronology outside the portal: employer, work start date, work end date, each affected month and the contribution status shown online. This helps distinguish a genuine break in employment from a reporting delay or an incorrectly closed employment period.
Compare the insured wage with your real wage
Open the wage, salary or insured-income details associated with each period. Compare them with payslips and the amount on which your employer actually calculated deductions. An insured wage below your contractual or regularly paid wage can reduce a future pension because the pension formula uses recorded wages, not an undocumented amount.
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Compare the online record before relying on an estimate
The app does not replace your own document check. Compare four items:
| Check | What to compare | Why it matters |
|---|---|---|
| Recorded service | SSC periods and contribution totals against contracts, attendance or employment records | Missing or unpaid periods can change eligibility. |
| Insured wage | SSC wage entries against payslips, contracts and actual regular pay | The recorded wage is used in the pension calculation. |
| Retirement route | Ordinary old-age, early retirement or mandatory old-age route | Each route can have different age and contribution conditions. |
| Estimate versus decision | Calculator result against any written SSC eligibility or calculation decision | An estimate is not an award and can change after verification. |
These comparisons may not appear side by side in the app. They are a practical way to audit the information that feeds the dashboard and calculator.
See a pension estimate and eligibility timing
Use the virtual pension calculator
The updated SSC app includes a virtual calculator for an estimated early-retirement or mandatory-retirement pension. Enter or confirm the information requested by the calculator and read the result together with the assumptions shown on screen.
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Read the eligibility dashboard
The app also reports the time remaining until an eligibility condition, according to the record and rules applied to your account. Check whether the dashboard is referring to ordinary old-age retirement, early retirement or another route. A countdown does not override an age, contribution or hazardous-work requirement in the law, and it should not be used to decide that you can stop working without written confirmation.
For retirees, review the payment total as well as the contribution total. The payment figure reflects amounts disbursed since retirement began; it is not necessarily the same thing as the current monthly pension rate or a statement of future payments. If a payment is missing, note its expected period and ask SSC for the transaction or payment explanation.
What the published law says about ordinary old-age pension
The English Social Security Law published by SSC in a PDF dated February 2025 states the ordinary old-age thresholds as:
| Requirement | Published threshold |
|---|---|
| Age for male insured persons | 60 |
| Age for female insured persons | 55 |
| Total paid old-age contributions | At least 180 contributions |
| Actual service contributions included in that total | At least 84 |
Article 62(a) introduces the rule by stating that an insured person is entitled to an old-age pension only if the listed requirements are met. These are the ordinary thresholds described in the cited law text, not a personal ruling. The law contains other requirements, exceptions and routes. Your account history and SSC’s interpretation of the law applicable to your coverage determine whether you qualify.
How the ordinary pension formula is described
The same law describes a calculation based on the average monthly wage for the last 36 contributions. It applies 2.5% per contribution year to the first JOD 1,500 of that average wage and 2% per contribution year to the portion above JOD 1,500.
| Part of average monthly wage | Rate stated in the law |
|---|---|
| First JOD 1,500 | 2.5% per contribution year |
| Amount above JOD 1,500 | 2% per contribution year |
This description does not produce a reliable personal amount by itself. You would still need the correct contribution-year count, the correct last-36-contribution wage average, and any applicable statutory limits, adjustments or exceptions. Use the calculator and request a written determination when the decision affects retirement timing.
Early retirement: do not apply one threshold to everyone
Early-retirement eligibility can depend on age, sex, actual contribution months, hazardous-profession status and transition provisions. The published law includes different thresholds rather than one universal early-retirement number. Compare the route shown in your SSC account with the applicable law and ask SSC to confirm your personal treatment before submitting a retirement request.
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“Contributions” and “actual service contributions” are not interchangeable labels in the ordinary-pension rule. When your account uses a different unit or description, ask SSC how it maps to the statutory requirement instead of assuming that a displayed total automatically satisfies every condition.
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2026 amendment announcement: proposed figures only
On February 18, 2026, the Prime Ministry announced that the Cabinet had approved the reasons for a draft amending law. The announcement described a proposal to require 360 contributions for early retirement and 240 contributions for mandatory old-age retirement from 2028, together with a gradual increase in the old-age threshold beginning in 2028.
That announcement concerns a draft policy, not proof that every proposed provision has become law. It also describes protection for people who meet specified conditions before transition dates. Before relying on the proposed figures, verify whether the amendment was enacted, its effective date, and the transition rule that applies to your record directly with SSC. Do not change a retirement date merely because an online article or calculator displays one of the proposed numbers.
What to do when your record is wrong or incomplete
Use the “Include Yourself” notification
SSC describes an “Include Yourself” notification for a worker who believes they are not covered or whose insured wage is below the actual wage. Use the notification or the contact route provided in your account to ask SSC to investigate. State whether the problem is missing coverage, an understated wage, an incorrect employment period or another record error.
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- National number and SSC account details.
- Employer name, workplace and the affected months.
- Employment contract or appointment document.
- Payslips showing the actual wage and any deduction.
- Bank records or other proof of payment when relevant.
- Any previous complaint number or employer response.
Ask for a case or reference number and keep the submission confirmation. Do not alter documents or submit duplicate complaints that describe different facts; inconsistent records can delay verification. If the employer is still operating, ask for its payroll or human-resources confirmation as well, but submit the issue to SSC yourself when the account says you are not covered.
Escalate when the dashboard and evidence disagree
If SSC rejects or does not resolve a correction, request the reason in writing and ask what additional document is required. For a retirement application, ask for a written eligibility or calculation decision rather than relying only on an app estimate. The formal decision is the document to use for an appeal or further administrative step.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Troubleshooting common access problems
You cannot register or the account shows no record
Confirm that you selected the individual service, entered the national number exactly as registered, and are not using an employer profile. If the account was recently created or employment was recently reported, allow SSC’s systems time to update, then contact the Corporation if the record remains empty.
The app and portal show different information
Update the app from the official store, sign out on other devices, and compare the date of the last update shown in each service. Save screenshots that include the date and menu name. A temporary synchronization delay is possible; if the difference persists, ask SSC which record is authoritative for your case.
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The pension estimate seems unexpectedly low
Check the recorded wage for the last 36 contributions, contribution months, unpaid gaps and the retirement route selected in the calculator. A low insured wage or missing month can change the estimate. Correct the underlying record first; recalculating without fixing it will reproduce the same error.
You need a telephone contact
An older government FAQ listed 06-5008080 for questions about contribution totals and the law covering an insured person. Because that FAQ is dated and operating details may have changed, verify the current number and hours on SSC’s official website or inside the current app before calling. Do not assume a number copied from an old post is still active.
A practical check before making a retirement decision
- Download or record your current contribution and wage history.
- Mark every missing month and every wage that differs from your documents.
- Identify whether you are checking ordinary old-age, early-retirement or mandatory-retirement eligibility.
- Run the calculator only after confirming the data it uses.
- Check whether any hazardous-profession or transition rule could apply.
- Submit an “Include Yourself” notification or correction request for unresolved errors.
- Ask SSC for a written determination before resigning, stopping contributions or setting a retirement date.
Protect your account and personal data
- Use only the official SSC app or portal and a secure connection.
- Never share your Sanad password, SMS verification code or national number in a public post.
- Sign out on shared devices and avoid saving credentials in a public browser.
- Check the spelling of the official app publisher before installing updates.
- Keep downloaded statements in a private, encrypted location because they contain identity, employment and income information.
The most dependable answer comes from matching your SSC record to your own employment documents and obtaining SSC’s written decision when an estimate or eligibility date has financial consequences.
Frequently Asked Questions
How can I find my total Social Security contributions in Jordan?
Sign in to the official SSC Jordan app or individual electronic-services portal and open the coverage or contribution-history section. It should show the coverage duration and recorded contribution information available for your account. If the total is missing or appears wrong, submit an “Include Yourself” notification or ask SSC to verify the record.
How do I see my pension amount in Jordan?
Use the app’s virtual calculator for an estimate of an early-retirement or mandatory-retirement pension. If you are already retired, the updated app also reports pension payments disbursed since retirement began. Neither display replaces a formal SSC award or calculation decision.
How do I check whether my employer reported my salary?
Review the insured-wage or salary entries for each employer period and compare them with payslips, contracts and payment records. If the insured wage is lower than the actual wage or a period is absent, document the affected months and request verification from SSC through the available notification or contact route.
What are Jordan’s ordinary old-age pension requirements?
The SSC-published English law dated February 2025 describes age 60 for male insured persons and 55 for female insured persons, with at least 180 paid old-age contributions including 84 actual service contributions. Other legal conditions and exceptions can apply, so confirm your personal eligibility with SSC.
Are 360 early-retirement contributions already required in Jordan?
The Prime Ministry’s February 18, 2026 announcement described 360 contributions for early retirement and 240 contributions for mandatory old-age retirement from 2028 as proposals in a draft amendment. Verify enactment, effective dates and transition protection with SSC before relying on those figures.
What should I do if my SSC record has missing months?
List each missing month, employer and supporting document, then submit an “Include Yourself” notification or another SSC correction request. Keep the confirmation or case number and ask for a written explanation if the correction is rejected or remains unresolved.
Why is my pension estimate lower than expected?
Check the wage recorded for the last 36 contributions, missing or unpaid periods, the contribution total and the retirement route selected. A calculator uses the information on file; correct an understated wage or missing contribution before treating the revised estimate as meaningful.
Can I rely on the app’s eligibility countdown to retire?
No. The countdown reflects the record and rules applied by the service, but it is not a retirement award. Confirm the applicable age, contribution, hazardous-work and transition requirements and obtain a written SSC determination before resigning or setting a retirement date.
The Bottom Line
Check your Jordan SSC record through the official app or individual e-services portal, using Sanad where available. Compare every contribution period and insured wage with your documents, use the calculator only as an estimate, and report missing coverage or understated wages through “Include Yourself.” Because ordinary, early and proposed future rules differ, obtain SSC’s written determination before making an irreversible retirement decision.
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