To check an Indian GST notice, sign in to the GST Portal and use the notice or application workflow tied to that case. For general notice and order records, look under Services > User Services > View Additional Notices/Orders. For a refund notice, search the refund ARN under My Applications > Refunds and open Replies. The separate GSTN Self Service Portal’s Check Status tool tracks helpdesk tickets, not tax notices.
How to check the status of a GST notice and track a response
- Sign in to the GST Portal using the taxpayer account associated with the GSTIN involved in the notice.
- Identify the notice or application record. Note its reference number, ARN if applicable, issue date, and the reply due date shown in the portal.
- Choose the route that matches the case: use View Additional Notices/Orders for relevant notice or order case details; use the refund ARN route for a refund-processing notice.
- Open the record and inspect its case details and available tabs, such as Notices, Replies, or Orders. Check for the submitted reply and any later order or communication.
- Keep the submission acknowledgement and record identifiers with your case documents. Follow the notice and live case page for the applicable next step and deadline.
The exact labels and actions can differ by notice type. The GST Council-hosted instructions describe Dashboard > Services > User Services > View Additional Notices/Orders for specified notice/order case details, not as a universal path for every GST notice (GST Council-hosted 54th GST Council Meeting material).
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Use the right portal path for the notice type
| Case or task | Where to look | What the status or record tells you |
|---|---|---|
| General notice/order case details | Services > User Services > View Additional Notices/Orders; open View for the relevant record and inspect its case details and tabs. | Shows the case materials available for that workflow, which may include notices, replies, and orders. The GST Council material covers specified cases; it does not establish a single route for all notice forms. Source. |
| Refund application notice | Services > User Services > My Applications > Refunds; search the ARN, select it, and open Replies. | GSTN documents the status “Pending for Order-Reply Received” after a reply is filed in this refund workflow. It is not a universal GST notice status. GSTN refund FAQ. |
| Enforcement notice described in the NACIN manual | Services > User Services > View Additional Notices/Orders > View > Case Details > Notices; use Upload Reply in the Issued Notices table where available. | Lets the taxpayer view the enforcement notice and submit a reply in the described workflow. The manual is dated 2024; check the live portal for current labels and instructions. NACIN Enforcement Module, Book 2. |
| GSTN technical-support complaint | Use the GSTN Self Service Portal’s Check Ticket / Issue Status page. | Tracks helpdesk issue progress using a ticket reference number, GSTIN, or email ID and captcha. It does not show tax-notice or reply status. GSTN ticket status page. |
For a refund notice, check the ARN’s Replies record
GSTN’s refund FAQ gives the path Services > User Services > My Applications > Refunds. Search for the refund application ARN, select the matching record, then open Replies. In the described workflow, GSTN says a filed reply changes the application status to “Pending for Order-Reply Received.” The reply is visible on the taxpayer dashboard and the tax official’s dashboard (GSTN FAQ: RFD01-RFD03 reply to notice while processing a refund application).
That label indicates a workflow stage in refund processing. It should not be read as confirmation that the reply has been accepted on its merits or that the matter is finally disposed.
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For an enforcement notice, inspect Case Details and the reply record
NACIN’s 2024 Enforcement Module, Book 2 describes taxpayers viewing an issued notice through Services > User Services > View Additional Notices/Orders > View > Case Details > Notices. In that procedure, the Issued Notices table provides an Upload Reply link in the Reply column. Use the live case page’s current instructions, then confirm that the filed reply appears in the case record (NACIN manual).
The manual describes case status being updated after replies in its enforcement context. Its procedure is not evidence that every GST notice uses the same status label or reply control.
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Do not mistake helpdesk status for notice status
The GSTN Self Service Portal’s Check Ticket / Issue Status page asks for a ticket reference number, GSTIN, or email ID, along with a captcha. Its purpose is to check progress on a technical-support issue or ticket (GSTN Self Service Portal). Use it for a GSTN helpdesk complaint. For a tax notice, use the GST Portal’s relevant notice or application case view.
What a recorded reply does—and does not—confirm
A reply visible in the relevant portal record is evidence that it was recorded in that workflow. The reviewed official procedures do not establish that a status label alone means the reply was accepted on its merits, a demand was extinguished, or the case was finally disposed. Check for a later order or communication in the case record, and get qualified, case-specific advice if you need to interpret the notice or prepare a response.
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Keep a case-tracking record
- GSTIN and notice or case reference.
- ARN, when the notice relates to a refund application.
- Notice issue date and the reply due date shown in the portal.
- Reply submission acknowledgement and confirmation that the reply appears in the relevant record.
- Any subsequent order, communication, or updated case status.
Status labels are workflow-specific. For example, an older Uttar Pradesh Commercial Tax Department Back Office manual lists Pending for Clarification and Pending for Order for an LUT workflow; those labels are examples for that process, not general status definitions for GST notices (Uttar Pradesh GSTN Back Office Manual). For your case, the notice and the current case page determine the relevant action and status.
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