Check a GST appeal by signing in at www.gst.gov.in, then go to Services > User Services > My Applications. Choose Appeal to Appellate Authority, set the relevant date range, select SEARCH, and open the matching appeal. The case-details page shows the latest status and any available acknowledgment or order link. Open that document link and save the generated PDF.
If an order is not listed, the authority may not have uploaded it, the record may be manual, your date range may exclude it, or the number you entered may not be the system-generated demand-order number.
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Where to check your GST appeal status
The GST portal keeps appeal applications under your authenticated taxpayer account. You need valid login credentials and should use the GSTIN or user profile under which the appeal was filed.
- Open www.gst.gov.in and sign in.
- Select Services from the main navigation.
- Choose User Services, then My Applications.
- In Application Type, select Appeal to Appellate Authority.
- Enter a From date and To date covering the appeal filing or activity date.
- Select SEARCH.
- Open the matching appeal record to display its case details, appeal number or ARN, order information and current status.
The search is date-filtered. If nothing appears, widen the range to include the date on which the appeal was filed or acknowledged, then search again. Check that you selected the appeal application type rather than another GST application category.
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How to read the appeal record
Use the case-details page as the working record for the proceeding. Before downloading anything, compare the record with your own filing documents and note the appeal ARN or number, order ID, order type, filing date, date of communication, current status and whether the record is marked as portal-uploaded or manual.
Key fields to verify
- Appeal ARN or number: the identifier generated for the appeal and used when discussing it with the department.
- Order ID and order type: identifies the underlying adjudication or appellate document.
- Filing date: helps establish when the appeal was submitted.
- Date of communication: the date relevant to the statutory appeal period.
- Current status: indicates the latest recorded procedural event.
- Document source: shows whether an order is available as a portal document or is being handled as a manual record.
- APL-02 acknowledgment: the final acknowledgment and appeal number issued by the appellate authority when the filing is accepted as complete.
GST appeal status meanings
A status describes a stage or event; it does not by itself tell you whether the tax demand was legally correct or whether the result is favorable. Read the status together with the order document and the case details.
| Status shown on the portal | What it indicates |
|---|---|
| Appeal Submitted | The appeal form was successfully filed. |
| Appeal admitted | The appellate authority admitted the appeal for consideration. |
| Appeal Rejected | The appeal was rejected. Check the accompanying order and reasons. |
| Appeal Withdrawn | A withdrawal was completed. |
| Hearing Notice Issued | A notice fixing or calling for a hearing was issued. |
| Reply Submitted | A counter reply was received in the appeal. |
| Adjournment Granted | An adjournment was issued and the proceeding moved to a later date. |
| Show Cause Notice Issued | A show-cause notice was issued and requires attention within the period stated in that notice. |
| Appeal Order Passed | The appellate authority passed an order that may confirm, modify or reject the matter under appeal. Read the PDF for the actual decision, demand figures and directions. |
| Rectification Order Passed | An order was passed on a rectification request. |
| Withdrawal Application Submitted | A withdrawal request is pending consideration. |
| Withdrawal Application Rejected | The withdrawal request was rejected. |
| Remand Instruction Received | Instructions connected with a remand have been received for further processing. |
| Appeal Order Passed-Remand Cases | An appeal order was passed in a remand case. |
| Appeal Order Passed- Manual | A manually handled appeal order was uploaded or recorded. |
How to download a GST appeal order or acknowledgment
- Complete the search path under Services > User Services > My Applications and open the relevant appeal.
- On the case-details page, look for a link or control labelled for an order, acknowledgment or other attached document.
- Open the document. The portal normally generates or displays it as a PDF.
- Use the PDF viewer’s download or save control, choose a known folder, and retain the original file name if it contains the appeal or order identifier.
- Open the saved file to confirm that all pages are present and that the appeal number, order date, parties, findings and signature or authentication details are readable.
- Keep the downloaded PDF with the filing acknowledgment, payment or pre-deposit evidence, notices, replies and hearing records.
The portal can show the case status even when a separate document control is absent. A status such as Appeal Order Passed does not guarantee that the order PDF has already been uploaded to your account. The availability of the link depends on whether the appellate authority uploaded the document.
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If the order link opens but the file will not save
- Allow pop-ups for the GST portal and retry the document link.
- Use a current browser, sign in again and repeat the search rather than relying on an expired session.
- Wait for the PDF to finish loading before selecting download; a blank or partial file can result when the viewer is interrupted.
- Try a private browser window or clear cached portal data if the link repeatedly loops back to the login page.
- Record the appeal number, status and date shown on screen and contact the jurisdictional officer if the document remains unavailable after the authority has recorded that an order was passed.
What “Appeal Order Passed” means
“Appeal Order Passed” means the appellate authority has completed its decision on the appeal. The result can confirm the original decision, modify it or reject the appeal. The status is therefore not a synonym for “appeal allowed.” The operative result, revised demand, tax, interest, penalty, refund direction and compliance instructions are in the order itself.
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Download and read the complete order, including annexures, instead of relying on the short status label. Note the order date and the date it was communicated, because later remedies and compliance calculations can depend on those dates.
Why a GST appeal order or acknowledgment may be missing
The appellate authority has not uploaded the order
GSTN states that filing an appeal triggers email and SMS notifications. When the appellate authority uploads the order, it issues the final acknowledgment in FORM GST APL-02. If the order was not uploaded, the taxpayer must submit a self-certified copy within seven days. The appeal is treated as filed when the final acknowledgment carrying the appeal number is issued.
In this situation, a missing PDF is not proof that the appeal failed. Check your email and SMS notifications, retain the self-certified copy and filing evidence, and ask the jurisdictional appellate authority how the document will be recorded.
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My Applications results depend on the From and To dates. Search a broader period that includes the filing date, acknowledgment date and any date shown in the notification. Then verify the application type again.
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The record is a manual appeal
Offline or manually handled orders may not appear through the ordinary electronic record until they are entered. GSTN documentation provides a Manual entry route that requires the order’s reference number. Use the reference printed on the manual order, not an informal file number.
The number is invalid
GSTN’s known-issues guidance says that an invalid manual order number may require the system-generated demand-order number before the appeal can be located or filed. Compare the number with the demand order, notice or order PDF and ask the issuing office for the system-generated number when the manual reference is rejected.
Manual orders: information to collect before contacting the department
For a manual record, prepare a clear scan of the order and a short list of identifiers. This allows the officer to match the offline document with the electronic demand record.
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- System-generated demand-order number, if one exists.
- GSTIN, legal name and jurisdiction.
- Underlying order type and tax period.
- Appeal ARN or number, if already issued.
- Date the order or decision was communicated.
- Any email, SMS or acknowledgment showing that the appeal was submitted.
Do not create a substitute number or alter the order reference to force a search result. A mismatch can attach the appeal to the wrong proceeding or prevent the record from being found.
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GST appeal forms and what each one does
| Form | Purpose | Usually associated with |
|---|---|---|
| FORM GST APL-01 | Appeal to the Appellate Authority. | Taxpayer’s appeal filing, including online filing of an appeal against a refund order where that option is enabled. |
| FORM GST APL-02 | Acknowledgment for submission of appeal. | Final acknowledgment issued by the appellate authority with the appeal number. |
| FORM GST APL-03 | Application to the Appellate Authority under section 107(2). | Application filed by a tax official. |
| FORM GST APL-04 | Summary of demand after an order by the Appellate Authority, Revisional Authority, Tribunal or Court. | Post-order demand summary and consequential record. |
Keep the form number alongside the PDF. An APL-01 filing, an APL-02 acknowledgment and an APL-04 demand summary are different records and should not be treated as interchangeable.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.GST appeal deadline and communication date
An aggrieved taxpayer or an unregistered person may appeal within three months from the date the decision or order is communicated. The appellate authority may condone a delay of up to one additional month when sufficient cause is shown. These are legal process periods, not a promise that the portal will accept a late filing automatically.
| Situation | Period | Practical action |
|---|---|---|
| Ordinary appeal period | Three months from communication of the decision or order. | File APL-01 and retain the submission evidence before the period expires. |
| Possible condonation | Up to one additional month when sufficient cause is shown. | Include the explanation and supporting material for the delay; acceptance is for the appellate authority to decide. |
Use the date of communication shown in the order, notice or portal record when calculating the period. If the dates conflict, preserve each version and obtain advice from the jurisdictional authority or a qualified GST professional rather than assuming that the upload date is the communication date.
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A GSTN functionality note from 2021 recorded online filing of an appeal against a refund order in APL-01. Portal functionality and issue resolutions can change. If the refund-order option is absent from your account, do not select an unrelated category simply to proceed. Check the latest GSTN guidance or ask the jurisdictional officer which filing route is currently enabled for that order.
A practical record-checking worksheet
When you open an appeal, record the following in one place. This makes it easier to identify a missing upload or a number mismatch and gives the department precise information to trace the case.
| Item to record | Where to obtain it | Why it matters |
|---|---|---|
| Appeal ARN or number | APL-02, filing receipt or case-details page | Primary identifier for the appellate proceeding. |
| Order ID and order type | Underlying order and portal record | Distinguishes the appealed decision from later appellate documents. |
| Filing date | APL-01 receipt or My Applications | Shows when the appeal was submitted. |
| Communication date | Order, notice or case details | Anchor for the three-month appeal period. |
| Current status | Case-details page | Shows the latest recorded process stage. |
| Document availability | Order or acknowledgment link | Shows whether the authority uploaded a retrievable PDF. |
| Manual or electronic record | Case details, order reference and officer correspondence | Determines whether the Manual entry route or a normal document link is needed. |
Troubleshooting by symptom
“No records found”
- Expand the From and To dates.
- Confirm that Application Type is Appeal to Appellate Authority.
- Check that you signed in under the taxpayer account used for filing.
- Compare the filing date on APL-01 or the receipt with the search period.
The appeal appears, but no order is downloadable
- Read the status and check whether it actually indicates that an order was passed.
- Look for a separate acknowledgment or document control on the case-details page.
- Check your email and SMS for the filing or order notification.
- If the authority has passed the order but has not uploaded it, request the document from the jurisdictional appellate authority and retain proof of the request.
“Order number not accepted”
- Enter the exact reference number printed on the manual order.
- If GSTN rejects it, obtain and use the system-generated demand-order number identified in the known-issues guidance.
- Check for transposed digits, spaces, hyphens and confusing characters such as zero and the letter O.
- Do not replace the number with the appeal ARN; they identify different records.
The status is final but the result is unclear
- Download the complete order and annexures.
- Locate the operative paragraph and any revised demand summary.
- Check whether the order confirms, modifies or rejects the original decision.
- Match any consequential demand to FORM GST APL-04 or the later electronic demand record.
What to retain after downloading
Store the original PDFs in at least two secure locations and use filenames that include the GSTIN, appeal ARN or number, document type and date. Retain the APL-01 submission receipt, APL-02 final acknowledgment, order and annexures, notices, replies, hearing communications, payment or pre-deposit evidence, and any correspondence about a manual upload. These records establish what was filed, what was communicated and which version of an order you relied on.
If the portal later changes the display or a document link expires, your saved, unaltered PDF and the accompanying acknowledgment provide a contemporaneous record. For a dispute about limitation, demand or recovery, obtain professional advice promptly; downloading a document does not itself extend a statutory deadline or suspend recovery.
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