Ask directly whether an AI tool played a role in your visit, records, recommendation, or care communication—and what a clinician did to review its output. You can start with: “Was an AI tool used to summarize my visit, make or inform a recommendation, or communicate information about my care? If so, how did you review its output, and what limitations should I know about?”
The Agency for Healthcare Research and Quality (AHRQ) recommends asking about AI in visit summaries, recommendations, and clinical communications, as well as how clinicians validate its output. AI involvement may not be obvious to patients. AHRQ patient guidance, reviewed July 2025
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Ask what AI did—not just whether it was used
“AI” can mean different things in a healthcare setting: software that drafts visit notes, a tool that helps communicate information, a clinical decision-support system, an AI-enabled medical device, or a chatbot patients use themselves. A yes-or-no answer does not tell you whether the tool handled paperwork or influenced a decision about your care.
Try asking these questions in a calm, neutral way:
- “What was the tool used for in my case?”
- “Did it influence a diagnosis, prognosis, treatment recommendation, or care decision—or was it used for documentation or communication?”
- “How did you or another clinician review and verify its output?”
- “What limitations or risks should I know about for someone in my situation?”
- “Was information from my visit recorded or processed, and how is it handled?”
- “If I have concerns, can a clinician review the decision or correct the record?”
These questions follow AHRQ guidance to ask whether AI contributed to a summary, recommendation, or communication and how a clinician checked it. International regulator principles from the FDA, Health Canada, and the UK’s MHRA also identify patients and caregivers as audiences for information about an AI-enabled medical device’s performance and use. FDA, Health Canada, and MHRA transparency principles
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How to interpret the answer
Focus on the tool’s role, its impact, human oversight, and the handling of your information. A tool used to draft a note is different from one that helps shape a treatment recommendation; the name “AI” alone does not reveal the difference.
- Role: Did it help with documentation or communication, or with clinical decision support or treatment?
- Impact: Did it affect access to care or a point-of-care decision, or was its contribution administrative?
- Oversight: Who checked the output, and can a licensed clinician correct or override it?
- Data handling: What information was recorded or processed, and how is it handled?
Clinicians may not have detailed information about a system’s performance or limitations, particularly when implementation support is limited, AHRQ notes. If your clinician does not know, you can ask who in the practice or health system can answer questions about the tool and its use.
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When disclosure and consent matter
The AMA’s clinical practice ethics guidance says clinicians should inform patients when AI meaningfully influences diagnosis, prognosis, or treatment, or when its use raises material questions about privacy, accuracy, or data handling. It advises clinicians to err toward disclosure if uncertain. The guidance describes informed consent as appropriate when AI meaningfully affects those clinical judgments in ways that affect a patient’s risk, autonomy, or decisions; it also recommends offering a chance to refuse or opt out of non-emergency, high-risk AI use. These are professional ethics recommendations, not a universal statement of legal rights. Requirements vary by jurisdiction and use case. AMA clinical practice toolkit
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What to do if something looks wrong
If an AI-assisted summary, message, or treatment plan seems inaccurate, incomplete, or unclear, tell the care team and ask for clarification. If the record itself is wrong, ask how to request a correction. AHRQ notes that patient feedback can help identify errors; you can ask for a clinician to review the relevant information or decision.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If you use a consumer AI chatbot for health questions
A chatbot may help you learn terminology or prepare questions for an appointment, but it is not a substitute for your clinician’s advice. The AMA cautions patients against using consumer AI in emergencies or relying on it to diagnose a condition or choose treatment. Avoid entering personal or identifying health information into a tool unless you understand how that information may be handled. AMA patient guidance, May 20, 2026
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