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Freedom251 › Blog › Bluetooth Low Energy

How RTLS Supports Healthcare Safety: A Mid Cheshire Case and the Wider Evidence

By Freedom251 Team · · 5 min read

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Real-time location systems (RTLS) can help hospitals find equipment and people, coordinate workflows, and identify when devices need maintenance. At Mid Cheshire Hospitals NHS Foundation Trust, NHS England reported that a 2023/24 trial was associated with a 75% decrease in clinical incidents related to tracked equipment and saved frontline staff up to 30 minutes a day locating equipment. Those are local results, not a forecast of how much safer hospitals worldwide will become.

What RTLS does in a hospital

RTLS combines tags, location-detection infrastructure, and software to show where tagged assets or people are. Depending on the design, a system may identify a room, zone, or more precise position. The practical safety value is not location data by itself: it comes when staff can use that information to find equipment, coordinate a response, or act on a maintenance or security alert.

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One NHS England example used radio-frequency identification (RFID) and Bluetooth Low Energy (BLE) tags communicating through hospital Wi-Fi. Cisco DNA Spaces and an AeroScout engine estimated tag locations, while a portal displayed location and device or maintenance details. This is one deployment architecture, not a universal RTLS blueprint. NHS England Digital’s Mid Cheshire case study, last edited 22 May 2025, describes the system and its implementation.

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What the Mid Cheshire case shows

Mid Cheshire Hospitals NHS Foundation Trust provides acute care to around 300,000 people and employs more than 5,000 staff. The trial site, Leighton Hospital, has 540 beds. Those figures describe the setting, not the system’s effectiveness.

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Locating equipment and reducing search time

NHS England reported that the 2023/24 trial saw a 75% decrease in clinical incidents related to tracked equipment. Frontline staff saved up to 30 minutes per day locating equipment. The report also said the loan store was rarely out of infusion pumps after the system was introduced, with equipment and biomedical engineering staff able to respond when stock needed replenishing.

These figures concern the tracked-equipment trial at one trust. They should not be read as proof that RTLS will produce the same change elsewhere, or that all clinical incidents fell by 75%. The reported incident measure is specifically related to tracked equipment.

Maintenance readiness

RTLS can support safety by helping engineering teams locate devices approaching planned preventative maintenance. NHS England’s case study said no tracked device had missed planned preventative maintenance at the point described. That is a reported result from the case, not evidence that an RTLS system eliminates missed maintenance across hospitals.

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Mid Cheshire Medical Engineering Manager Jon Ollerhead explained that staff could order tagged devices by maintenance date and prioritize equipment nearing its maintenance window. Location visibility therefore supported a process—finding and servicing equipment—rather than replacing the maintenance program itself.

How the rollout developed

The case study describes an earlier pilot involving 400 infusion pumps, an initial rollout of 200 tags, and a later stage with 450 active tags or devices. These counts refer to different stages and contexts; they are not interchangeable measures of one deployment phase.

Where RTLS may contribute to safety

Equipment availability and workflow

Knowing where equipment is can reduce time spent searching and may help teams manage stock, returns, cleaning, and readiness. These benefits depend on staff acting on accurate information and on workflows that keep devices visible and available. The Mid Cheshire case is the clearest local example in the sources here; it does not establish a universal effect.

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Patient and staff safety applications

Healthcare RTLS products may also be configured for infant security, management of vulnerable patients at risk of wandering, and staff duress alerts. Other vendor-described applications include hand-hygiene monitoring, wayfinding, and environmental monitoring. HID’s healthcare solutions page describes these offerings, but a vendor’s description of a capability is not independent evidence that it improves clinical outcomes.

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For any such use, the important questions are operational: what event triggers an alert, who receives it, how quickly they are expected to respond, and what happens if the tag, network, or location estimate fails. A tracking feature supports a safety process only when that process is clearly designed and staffed.

What the wider research can—and cannot—establish

A 2021 systematic review synthesized 42 articles on RTLS in healthcare. Its studies covered varied settings and uses: 12 were conducted in emergency departments, seven across an entire hospital, and six on surgical wards. The review categorized 24 studies as observational, 12 as descriptive, and six as experimental.

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The authors concluded that RTLS can be a useful adjunct for workflow analysis, process and quality improvement, and patient safety. They also noted that observational designs were most common and that relatively few studies used quantitative techniques to analyze RTLS data effectively. The findings support potential and practical utility, but the mix of methods does not yield a reliable global estimate of how much RTLS reduces harm.

A separate three-year qualitative study of 23 U.S. hospitals, based on 80 semi-structured interviews, found asset tracking to be the strongest use in the contexts studied and emphasized whole-hospital deployment and centralized control. Published in 2012, it offers historical implementation experience rather than a current ranking of systems or a universal prescription. The study is available through PubMed Central.

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What hospitals should assess before deployment

RTLS performance depends on more than tags. NHS England’s Mid Cheshire case highlights planning and operational conditions that can determine whether location data is useful:

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These considerations matter especially when moving from tracking assets to tracking people. The two uses raise different workflow and governance questions, and an asset-tracking result does not demonstrate the effectiveness or acceptability of person tracking.

How to judge an RTLS safety claim

When reviewing a proposed system or a reported result, match the evidence to the claim. Ask whether the result concerns a particular device type, ward, incident category, or period; whether it was measured independently or reported by a vendor; and whether the study design supports a causal conclusion. Also check whether the system’s coverage and operating routines resemble the setting where it will be used.

The available sources document a local equipment-tracking outcome, a heterogeneous research literature, and vendor-described applications. They do not establish a representative worldwide reduction in patient harm. RTLS is best understood as infrastructure that can improve visibility and support safety processes—not as a safety outcome on its own. The systematic review is available at PubMed Central.

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