Use the EPFO Unified Member Portal for member UAN account tasks, the separate EPFO Member Passbook site to view your passbook, and UMANG for services including passbook viewing, online claims, claim tracking, and UAN activation or allotment. For UAN activation and generation, EPFO’s current member-portal notice directs members to UMANG face authentication and says direct allotment through the portal has been discontinued.
Which EPFO portal should you use?
| What you need to do | Official route | What to know |
|---|---|---|
| Manage your member UAN account, KYC, or basic details | Unified Member Portal (Member e-SEWA) | Member sign-in and account-related services. EPFO’s procedure places KYC and basic-detail modification under Manage. [c004] |
| Activate or generate a UAN | UMANG | EPFO’s current member-portal notice directs members to UMANG face authentication for activation and generation; direct UAN allotment through the portal has been discontinued. [c001] |
| View an EPF passbook | EPFO Member Passbook site or UMANG | The dedicated passbook site uses a separate UAN-and-password login. UMANG also lists passbook viewing. [c002] [c003] |
| File or track a claim | Unified Member Portal or UMANG | UMANG lists online claim filing and tracking. Check the official interface for the service currently available for your account. [c003] [c004] |
| Handle employer or establishment administration | EPFO Employer Portal | This is a separate sign-in for establishment-facing services, not a member’s personal account. [c005] |
Use the member portal for account and KYC tasks
The Unified Member Portal, also called Member e-SEWA, is the member-facing route for UAN account services. EPFO’s procedure shows members signing in to the member interface and using the Manage area for KYC and basic-detail modification. [c004]
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Do not confuse it with the Employer Portal: employers and establishments use that separate interface for their administrative services. [c005]
Use UMANG for UAN activation and generation
EPFO’s current notice on the member portal says UAN activation and generation are now handled through UMANG face authentication, and that direct UAN allotment through the member portal has been discontinued. Follow the live UMANG service flow rather than looking for the discontinued portal allotment option. [c001]
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Choose a passbook route—and check the exempted-establishment exception
The EPFO Member Passbook site is a dedicated login separate from the broader member portal; it asks members to sign in with their UAN and password. UMANG also lists passbook viewing. [c002] [c003]
If you cannot see a passbook, your establishment’s status may explain it. EPFO’s Employees’ Information Booklet says a passbook may not be available through the UAN portal for members of exempted establishments; it advises contacting the establishment for a PF statement. [c003]
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File or track a claim through an official member service
The Unified Member Portal provides member services, while UMANG’s listed EPFO services include online claim filing and claim tracking. Use the official interface to verify that the relevant service is available for your account when you are ready to act. The available guidance does not establish a guaranteed processing time or portal uptime. [c003] [c004]
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Protect your account details
EPFO’s Member Passbook page warns: “Please never respond to any call for sharing any personal details like Aadhaar, PAN, Bank details, OTP or request for any payment.” Treat unsolicited calls asking for these details or money as unsafe; use EPFO’s official portals or UMANG instead. [c002]
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Official links
- EPFO Unified Member Portal [c001] [c004]
- EPFO Member Passbook [c002]
- EPFO Employees’ Information Booklet [c003]
- EPFO Employer Portal [c005]
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