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“Holding” means your ecobee thermostat is keeping a manually selected temperature instead of following its regular schedule. On the EMS thermostat covered by ecobee’s support guide, press Resume on the home screen to return to the scheduled program.
Why an ecobee thermostat says “Holding”
Ecobee’s EMS guide says a manual adjustment to the set temperature puts the thermostat into Hold mode. That adjustment may be made at the thermostat; ecobee also says temperatures can be adjusted in its app. A hold is a settings state, not by itself evidence that the thermostat is broken.
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The exact labels and behavior are not established as identical across every residential model or software version. Ecobee’s EMS instructions are useful for understanding the feature, but their menu details should not be treated as universal residential instructions.
How to stop a hold
- On the thermostat’s home screen, press Resume. Ecobee says this returns the EMS thermostat to its scheduled program. The button name or placement may differ on other models.
- If you want the manual temperature to continue temporarily, check the hold duration rather than resuming immediately. Ecobee’s EMS guide lists 2 hours, 4 hours, Until Next Transition, Indefinite, Update Program, and Ask Me. These are options in that EMS guide; availability and exact wording may vary on residential models. An indefinite hold remains until you press Resume.
What to check if the temperature changes again
If the thermostat returns to an unexpected temperature after you resume the schedule, review the schedule and comfort settings on the thermostat or in the app. Ecobee’s product information confirms that schedules can be created and adjusted in the app, but the official sources cited here do not establish a model-specific troubleshooting sequence for a hold that continues after Resume.
Quick Recap
Rank #4
- Comfort where you need it most: SmartSensor detects which rooms are occupied and shares temperature readings with your ecobee Smart Thermostat from up to 60 feet away—even through walls and floors—so your home adjusts for the rooms you actually use, not just the hallway.
- Bedroom comfort: Place a SmartSensor in your bedroom, and your thermostat will prioritize that room's temperature overnight instead of relying on one reading from elsewhere in the house.
- Save energy when you’re away: SmartSensor detects when rooms are occupied and helps your thermostat adjust automatically, reducing energy use when your home is empty while keeping comfort ready when you return.
- Your home’s comfort at your fingertips: Get a complete view of your home’s temperature and occupancy, then adjust settings room by room from the ecobee app—whether you’re on the couch or away.
- Flexible placement with effortless setup: Everything you need is included in the box. Simply place your SmartSensor on a stand or mount it to the wall, then connect it to your ecobee thermostat in the app. No wiring, no tools, and no professional installation required.
Rank #3
- ENERGY STAR certified smart thermostat for home that helps you save energy and stay comfortable.Connectivity : Wi-Fi - 802.11b/g/n 2.4 GHz, 802.11a/n 5 GHz Wi-Fi., Wireless interconnect : Bluetooth Low Energy Please refer to the product description section below for all applicable legal disclaimers.Product note: You can also check your system’s compatibility before purchasing a Nest thermostat with our online Nest Compatibility Checker on the Google Nest support page
- The Nest Thermostat is designed to work without a C wire in most homes, but for some systems, including heating only, cooling only, zone controlled, and heat pump systems, you’ll need a C wire or other compatible power accessory
- Nest Thermostat turns itself down when you leave, so you don’t waste energy heating or cooling an empty home. Lock feature: No
- Programmable thermostat that lets you create an energy efficient schedule in the Google Home app on your Android or iPhone
- Remote control lets family members change the thermostat temperature from anywhere on a phone, laptop, or tablet[1]
Rank #2
- Saves you energy automatically — Save up to 26% per year on heating and cooling costs.* The Smart Thermostat Enhanced automatically adjusts your home’s temperature when you’re away or asleep, helping reduce energy use without sacrificing comfort.
- Smart comfort for everyday life — Built-in occupancy sensing detects when people are home and can preheat or precool your home before you arrive. It also learns your temperature preferences and schedule and adjusts for humidity to help keep your home comfortable.
- Compatible with 90% of HVAC systems: Use the Compatibility Checker on the ecobee support page to confirm. ecobee.com/compatibility/thermostat.
- Easy DIY installation right out of the box: Includes the Power Extender Kit (PEK) for homes without a C-wire, a Trim Kit for a clean finished look, and everything needed for most installations.
- Control from anywhere — Adjust your thermostat remotely using the ecobee app on your smartphone, tablet, or Apple Watch.
#1 Best Overall
- Save up to 23% every year on heating and cooling costs, adjusts to your set schedule to save energy when you’re gone and optimize comfort when you’re home. Compared to a hold of 72
- Compatible with 85% of systems, check your system’s compatibility with our online ecobee Compatibility Checker on the ecobee support page
- Change your temperature by easily tapping the color touchscreen or using the ecobee app. Plus, free software upgrades ensure you get the best out of your Smart Thermostat Essential, for years to come
- Automatically adjusts to your set schedule to save energy when you’re gone and optimize comfort when you’re home. Keep track of your energy consumption when you're on the go on the ecobee app
- Easy DIY install. No C Wire, no problem. Get the ecobee Power Extender Kit (PEK) for homes without a C-Wire and keep your walls looking nice with our trim kit – both sold separately
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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