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Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minuteThere is no single fix for crypto fraud, and a report does not guarantee that stolen funds will be returned. U.S. investors can reduce risk by independently checking investment claims and exchange alerts, refusing to share credentials with unsolicited contacts, preserving transaction records, and reporting suspected crimes promptly. FBI complaint data for 2025 recorded 181,565 cryptocurrency-related complaints and $11.366 billion in reported losses; these are complaints, not a complete count of fraud.
What the reported losses tell you—and what they do not
The FBI’s Internet Crime Complaint Center (IC3) recorded 181,565 cryptocurrency-related complaints and $11.366 billion in reported losses in 2025. Within that total, 61,559 complaints were classified as cryptocurrency investment fraud, with $7.228 billion in reported losses.
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Those figures show the scale of losses reported to a U.S. agency, not the total amount of fraud that occurred. They do not establish how many people were affected, how prevalent fraud is across all crypto activity, or the safety of any particular exchange. They are also not a global fraud census.
How crypto investment and exchange fraud works
Relationship-building investment scams
A scammer may first approach someone through social media, a text, or another online channel, then build trust through friendship, romance, shared financial goals, or claims of investment expertise. Only later does the conversation turn to an investment opportunity, often on a platform the target is urged to use. The gradual approach can make the eventual pitch seem like advice from a trusted contact rather than a cold solicitation.
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A joint alert from the SEC, CFTC, FINRA, and NASAA describes this pattern, sometimes called “pig butchering.” Do not treat a long-running conversation, personal connection, or confident financial explanations as verification of an investment. Independently check the offering and the platform before sending money; do not rely on the person who introduced them.
Fake platforms and invented investment performance
A polished interface, a displayed account balance, and apparent trading activity do not prove that an investment or market is real. In a December 22, 2025 announcement, the SEC described allegations in a case involving social-media ads, WhatsApp investment groups, supposed AI-generated tips, fake crypto trading platforms, fabricated offerings, and demands for advance fees when victims tried to withdraw. The SEC said at least $14 million was allegedly misappropriated. These are allegations in an enforcement matter, not a final adjudication.
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The SEC’s October 2024 enforcement announcement also alleged that purported market makers used wash trading and other activity with no economic purpose to create the false appearance of an active market. Apparent volume, price movement, or a professional-looking trading screen is not proof of genuine demand. A thinly traded token, by itself, is not evidence of fraud.
Exchange impersonation
An impersonator may claim urgently that an exchange account has been compromised, then ask the customer to click a link, provide login details, or share identification information. If the customer hands over access, the attacker may use it to steal crypto.
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End the unsolicited call or message. Do not click its links, call its number, or provide credentials or personal information. Instead, navigate independently to the exchange’s official website or use contact information you already know to be genuine. A real exchange does not need you to hand credentials to an unsolicited caller or message.
Fake recovery operators
People who have already lost money can be targeted again by supposed lawyers or recovery operators. The FBI warns that fictitious law firms may claim government connections, request banking or identity information, or demand advance payments, taxes, or fees. The FBI says law enforcement does not charge victims a fee to investigate crimes.
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Be wary of anyone who promises guaranteed recovery, claims special government access, or asks for an investigation fee. Do not send more money or sensitive information because an unsolicited contact says it can retrieve your crypto.
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How to check an investment pitch or account alert
- Pause before acting. Treat unsolicited investment advice, group-chat recommendations, and urgent account-compromise messages as unverified until you check them independently.
- Separate the claim from the contact. Do not use a phone number, link, or instructions supplied in the message you are checking. For an exchange alert, reach the exchange through its official site or contact details you already trust.
- Do not disclose credentials. Never give login information to an unsolicited contact. Do not provide personal or banking information merely because someone claims it is needed to secure an account or recover funds.
- Check the investment and platform independently. Do not rely on a displayed balance, claimed profits, trading activity, social proof, or a contact’s explanation as proof that assets or offerings exist. If you cannot verify the claims without relying on the person promoting them, do not send money.
- Stop if withdrawal requires another payment. Demands for advance fees to release funds are a warning sign, particularly when paired with a platform or investment introduced through a social-media contact.
What to do after suspected fraud
- End contact and protect your accounts. Stop communicating with the suspected scammer and do not follow further links or payment instructions. If an exchange account may be at risk, contact the exchange using a channel you locate independently.
- Preserve the evidence. Keep the original messages and contact details, along with transaction records. Record relevant dates, payment types and amounts, account or receiving-institution details, and crypto addresses if available.
- Report the incident to IC3. The FBI asks people reporting suspected cyber-enabled crime to provide concrete information, including contact identifiers and transaction dates, amounts, payment types, and cryptocurrency addresses where available. A clear record helps describe what happened; reporting does not guarantee reimbursement or recovery.
- Watch for a second approach. After reporting or discussing a loss, treat unsolicited recovery promises with the same caution as the original pitch. Do not pay an advance fee or hand over banking, identity, or account information to a supposed investigator or recovery firm based on an unsolicited claim.
What “a way out” realistically means
The practical way out is to interrupt the scam before sending money or credentials, limit further exposure when something has gone wrong, and make a detailed report. The cited U.S. guidance does not establish a guaranteed recovery process, and the cited complaint and enforcement figures do not show that every transfer can be reversed. A report is important, but it is not a promise of a refund.
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