Side by side
Wikiful vs Zendesk Guide
Both stand on knowledge base software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Web
Wikiful provides a straightforward wiki workspace with privacy controls, sharing options, and plans based on wikis and collaborators or users. The free tier is limited to one wiki and five collaborators, while paid plans add unlimited wikis and pages.
Visit Wikiful
Free trial AndroidAPIiPhone+3
Zendesk Guide pairs a high listed article limit with publishing, access, and content-tracking features. Compare the annual-billing plan details and trial against the tools your team needs.
Visit Zendesk GuideThe facts
| Wikiful | Zendesk Guide | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | No |
| Runs on | Web | Android, API, iPhone, Mac, Web, Windows |
| Lowest paid plan | Advanced Plan: $10 a month | Support Team: $19 per agent a month |
| Plans published | 3 | 7 |
| Maker | Not published | Zendesk Guide |
| Website | wikiful.com | zendesk.com |
| On knowledge base software | #76 of 138 | #72 of 138 |
Wikiful: what it does well
- Public or private wiki access
- In-place editing without reloads
- Unlimited pages on every plan
- Export Wiki saves account content
- Free trial on paid plans
What to know first
- Free plan includes one wiki
- Free plan allows five collaborators
- Business adds $5 per extra user
- Deleted content remains dormant three months
Zendesk Guide: what it does well
- Supports up to 40,000 articles.
- Allows custom domains and single sign-on.
- Includes version history and content analytics.
- A 14-day trial is listed.
What to know first
- There is no free plan.
- Suite Team costs $55 a month when billed yearly.
- Suite Enterprise + Copilot has no listed price.
Alternatives to Wikiful Alternatives to Zendesk Guide The whole list