Side by side
Virtually OnSite vs Visual Assistance
Both stand on remote video support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
Visit Virtually OnSite Free trial AndroidiPhoneMac+2
Choose Visual Assistance if your business needs customers to join visual support sessions from a smartphone browser without installing software. Look elsewhere if customers need to use their front camera, or if the listed business pricing does not fit your budget.
Visit Visual AssistanceThe facts
| Virtually OnSite | Visual Assistance | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, iPhone, Mac, Web, Windows |
| Lowest paid plan | Not published | Business Plan (annual billing): 800 NZD a year |
| Plans published | None | 3 |
| Maker | Not published | Not published |
| Website | vos.live | visual-assistance.com |
| On remote video support software | #10 of 14 | #6 of 14 |
Virtually OnSite: what it does well
Visual Assistance: what it does well
- Customers join by SMS link without downloading an app.
- Sessions include live camera, messaging, screen capture, and annotation.
- Video, audio, and messages are encrypted in transit.
- A 10-day trial is offered.
- Enterprise offers on-premise deployment and session tracking.
What to know first
- Customers can use only the rear camera during sessions.
- Business billing starts at 75 NZD a month.
- Enterprise pricing requires contacting sales.
Alternatives to Virtually OnSite Alternatives to Visual Assistance The whole list