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User Sense vs UserBob

Both stand on usability testing software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

User Sense

Free plan AndroidiPhoneMac+2

User Sense combines study tools, participant sourcing, and optional research services across major device types. Its pay-as-you-go structure and broad prototype support suit teams planning individual sessions or larger studies.

Visit User Sense

UserBob

Free plan AndroidAPIiPhone+1

UserBob combines recruited unmoderated testing with fixed and custom test formats. Its participant cap, video-retention period and lack of moderated sessions should shape your study design.

Visit UserBob

The facts

User SenseUserBob
Free planYesYes
Open sourceNot publishedNot published
Runs onAndroid, iPhone, Mac, Web, WindowsAndroid, API, iPhone, Web
Lowest paid planParticipant recruitment: €3, paid onceMobile Web — First Impressions: $22.50, paid once
Plans published510
MakerNot publishedNot published
Websiteusersense.comuserbob.com
On usability testing software#13 of 52#9 of 52

User Sense: what it does well

  • Moderated and unmoderated research methods
  • Supports six prototype tools
  • Testing covers desktop, tablet, mobile, web, and native apps
  • Recruitment access to 100,000+ participants
  • Participant incentives handled for recruited studies

What to know first

  • Listed prices exclude VAT
  • Research service starts at €1500 per study
  • Recording add-on costs €15
  • Recruitment rates vary

UserBob: what it does well

  • Supports web, Android and iOS testing
  • Offers first-impression and task tests
  • Custom demographics and tasks available
  • REST API for test management
  • Free plan available

What to know first

  • Moderated sessions are not supported
  • Participant limit is nine
  • Videos may be removed after 30 days
  • Specific demographic targeting may take longer

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