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Useberry vs UserLens

Both stand on usability testing software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Useberry

Free plan Web

Choose Useberry if you need a web-based user testing platform with varied research methods, live interviews, and analysis tools. The Free plan provides a way to start with limited responses and project capacity. Look elsewhere if you require integrations without a paid plan or more free-plan volume.

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UserLens

Free plan Web

Choose UserLens if your product team wants personalized adoption and retention campaigns with defined controls and behavior measurement. The free plan provides a way to start, while teams needing higher listed allowances can consider Starter at $100 per month. Growth starts at $1,000 per month, billed annually, and Enterprise pricing is by discussion.

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The facts

UseberryUserLens
Free planYesYes
Open sourceNot publishedNot published
Runs onWebWeb
Lowest paid planGrowth: €83 a monthStarter: $100 a month
Plans published44
MakerNot publishedNot published
Websiteuseberry.comuserlens.io
On usability testing software#21 of 52#25 of 52

Useberry: what it does well

  • Offers a range of research methods, including tree tests and A/B testing.
  • Live interviews include reminders, time-zone support, recordings, and transcripts.
  • Analysis includes click tracking, user flows, and task metrics.
  • Supports participant recruitment and prototype testing.
  • Lists integrations with design, recruitment, meeting, and calendar tools.

What to know first

  • The Free plan is limited to 10 responses per month.
  • Integrations are available with a paid plan.
  • The Free plan includes one project, three versions per project, and five blocks.

UserLens: what it does well

  • Campaigns can define goals, audiences, tone, exclusions, and limits.
  • Contact safeguards include quiet hours and frequency caps.
  • Tracks adoption, stalls, and follow-up opportunities.
  • Free plan includes 100 profiles and 300 personalized emails monthly.
  • Starter lists 10,000 profiles and five active campaigns.

What to know first

  • Free plan allows one active campaign.
  • Free plan includes 300 personalized emails per month.
  • Growth starts at $1,000 per month, billed annually.
  • Enterprise pricing is available by discussion.

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