UniDesk vs Web Help Desk

UniDesk

5.2 #23 in IT Help Desk Software

About UniDesk

Web Help Desk

5.4 #15 in IT SLA Management Software

About Web Help Desk
UniDeskWeb Help Desk
Free planNoNo
Free trialNoYes
Paid from—$26.67/mo
Open sourceNoNo
PlatformsWebiOS, Linux, macOS, self-hosted, Web, Windows
SLA managementYesYes
Knowledge baseYesYes
Employee portalYesYes
Asset managementYesYes
Approval workflowsYesYes
Mobile appsYesYes
Free plan—No
Single sign-on—Yes

Both are listed in Best IT Help Desk Software. On Freedom251, Web Help Desk scores higher on our published basis.