Side by side
Trengo vs ZorgSocial
Both stand on social media customer service software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+3
Choose Trengo if your team wants a shared inbox across its supported channels, with routing and AI automation. Boost starts at €299.00 per month billed annually, while Pro starts at €499.00 on the same billing term. Look elsewhere if you need a free plan or third-party AI actions on Boost.
Visit Trengo Free trial AndroidAPIiPhone+2
ZorgSocial covers social publishing, AI production, integrations, and analytics across plans for different organization sizes. Buyers should account for credit usage, paid-only access, and add-on storage charges.
Visit ZorgSocialThe facts
| Trengo | ZorgSocial | |
|---|---|---|
| Free plan | A free trial | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Mac, Web, Windows | Android, API, iPhone, Self-hosted, Web |
| Lowest paid plan | Boost (annually billed): €299 a month | Essential: $59 a month |
| Plans published | 9 | 4 |
| Maker | Trengo | Not published |
| Website | trengo.com | zorgsocial.com |
| On social media customer service software | #21 of 41 | #25 of 41 |
Trengo: what it does well
- Combines five customer contact channels in a shared team inbox.
- Round-robin routing distributes conversations.
- AI can suggest or automatically send responses.
- AI Journeys automate multi-step conversations and workflows.
- Offers integrations, APIs, webhooks and custom apps and channels.
What to know first
- There is no free plan.
- Boost is limited to 10 users and 6,000 annual conversations on annual billing.
- Third-party AI actions are unavailable on Boost.
- Enterprise pricing and allowances are custom.
ZorgSocial: what it does well
- Scheduling, calendar, and unified social inbox
- AI generates text, images, video, music, and strategy
- Broad social and business integrations
- Analytics included on paid plans
- Enterprise supports on-premise or private cloud
What to know first
- No free plan
- Trial accounts lack AI credits
- AI usage consumes credits
- Extra storage costs $0.2 per GB monthly
Alternatives to Trengo Alternatives to ZorgSocial The whole list