SmarterTrack vs Whelp

SmarterTrack

6.8 #13 in Help desk software

About SmarterTrack

Whelp

6.4 #25 in Help desk software

About Whelp
SmarterTrackWhelp
Free planYesYes
Free trialNoYes
Paid from$20/mo$29/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, self-hosted, Web
Free planYesYes
Paid from$20/user/mo$29/user/mo
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats1—
Shared inbox—Yes

Both are listed in Best Help Desk Software. On Freedom251, SmarterTrack scores higher on our published basis.