Side by side
SAP SuccessFactors Enterprise Service Management vs Sunrise HRCM
Both stand on hr service delivery software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid Web
SAP SuccessFactors Enterprise Service Management brings employee information access and service workflows into one paid web product. Its trial offers an evaluation period, while final pricing requires contacting SAP.
Visit SAP SuccessFactors Enterprise Service Management
Free trial AndroidAPIiPhone+1
Sunrise HRCM combines employee case tracking with self-service, knowledge publishing, SLA handling and feedback workflows. Prospective customers need to contact Sunrise for pricing and to arrange a trial.
Visit Sunrise HRCMThe facts
| SAP SuccessFactors Enterprise Service Management | Sunrise HRCM | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Web | Android, API, iPhone, Web |
| Lowest paid plan | Not published | Free or on request |
| Plans published | None | 1 |
| Maker | Not published | Not published |
| Website | sap.com | sunrisesoftware.com |
| On hr service delivery software | #20 of 20 | #7 of 20 |
SAP SuccessFactors Enterprise Service Management: what it does well
- Employee portal included
- Knowledge base included
- Workflow automation
- Approval workflows
- 30-day trial
What to know first
- No free plan
- Pricing requires a request
- Web platform only
Sunrise HRCM: what it does well
- Tracks cases through resolution with an audit trail.
- Mobile-accessible employee self-service portal.
- SLA targets account for urgency, hours and holidays.
- Offers reporting by time period, group or agent.
- Connects with external applications through a REST API.
What to know first
- Pricing is available on request.
- The free trial is by arrangement, with no duration stated.
Alternatives to SAP SuccessFactors Enterprise Service Management Alternatives to Sunrise HRCM The whole list