Side by side
Salesforce Visual Remote Assistant vs SupportGenie Visual Assistance
Both stand on remote video support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
Visual Remote Assistant focuses on visual customer support through screen sharing, annotation, and recording across web and mobile. Its annual contract and per-user pricing are key considerations for service teams.
Visit Salesforce Visual Remote Assistant Paid Web
Visit SupportGenie Visual Assistance The facts
| Salesforce Visual Remote Assistant | SupportGenie Visual Assistance | |
|---|---|---|
| Free plan | No | Not published |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Web |
| Lowest paid plan | Visual Remote Assistant: $50 a month | Not published |
| Plans published | 1 | None |
| Maker | Not published | Not published |
| Website | salesforce.com | supportgenie.io |
| On remote video support software | #8 of 14 | #12 of 14 |
Salesforce Visual Remote Assistant: what it does well
- Works on web, Android, and iOS
- Screen sharing for remote assistance
- Visual annotation capabilities
- Video recording supported
- Includes real-time interactive guidance
What to know first
- $50 per user monthly price
- Billed annually with annual contract required
- No free plan
SupportGenie Visual Assistance: what it does well
Alternatives to Salesforce Visual Remote Assistant Alternatives to SupportGenie Visual Assistance The whole list