Side by side
Salesforce Field Service vs WEX FSM
Both stand on field service management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidAPIiPhone+1
Choose Salesforce Field Service if your organization needs coordinated scheduling, dispatch, mobile work orders, and asset maintenance for field teams. Look elsewhere if the required Service Cloud and Dispatcher licenses or the paid plans do not fit your licensing needs.
Visit Salesforce Field Service Free plan AndroidiPhoneWeb
WEX FSM covers dispatch, customer records, field proposals, and payment workflows for trade contractors. Check the payment-volume conditions and possible integration fees when considering its listed options.
Visit WEX FSMThe facts
| Salesforce Field Service | WEX FSM | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Android, iPhone, Web |
| Lowest paid plan | Contractor Plus: $80 a month | Free or on request |
| Plans published | 5 | 4 |
| Maker | Salesforce Field Service | WEX FSM |
| Website | salesforce.com | wexfsm.com |
| On field service management software | #10 of 94 | #6 of 94 |
Salesforce Field Service: what it does well
- Automates workforce scheduling and route optimization.
- Coordinates employees, contractors, and robotic resources across territories.
- Supports work orders through execution and debriefing.
- Mobile apps can access thousands of records offline.
- Customer tools support appointment updates and real-time video with experts.
What to know first
- There is no free plan, though a free trial is available.
- A Service Cloud user license is required.
- Technicians and contractors need a Dispatcher license to use scheduling.
- The listed starting price is $175/user/mo (annual).
WEX FSM: what it does well
- Dispatch includes coverage zones, GIS maps, and navigation
- Customer records support multiple locations
- Technicians can prepare proposals in the field
- Offline mode supports field operations
- QuickBooks Online and Desktop sync are listed
What to know first
- Third-party integrations may cost extra
- Payment Options costs $69/mo below the stated volume threshold
- Support is limited to weekdays, 8am–7pm EST
Alternatives to Salesforce Field Service Alternatives to WEX FSM The whole list