Side by side
Salesforce Agentforce vs TeamSupport
Both stand on support bots. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Web
Visit Salesforce Agentforce 
Paid API
TeamSupport brings core customer-support workflows into one paid service, with automation and customer-facing resources. The main plan choice is between Starter’s five-user cap and unlimited-user Professional or Scale tiers.
Visit TeamSupportThe facts
| Salesforce Agentforce | TeamSupport | |
|---|---|---|
| Free plan | Yes | No |
| Open source | Not published | Not published |
| Runs on | Web | API |
| Lowest paid plan | Free or on request | Starter: $45 a month |
| Plans published | 1 | 3 |
| Maker | Salesforce | TeamSupport |
| Website | salesforce.com | teamsupport.com |
| On support bots | #13 of 20 | #17 of 20 |
Salesforce Agentforce: what it does well
TeamSupport: what it does well
- Shared inbox for support teams
- SLA management included
- Help center and customer portal
- Ticket automation
- API access
What to know first
- No free plan
- Starter allows maximum five users
- Plans require annual billing
- Listed platform is API
Alternatives to Salesforce Agentforce Alternatives to TeamSupport The whole list