Side by side
Ruby vs Upfirst
Both stand on virtual receptionist services. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidiPhoneWeb
Choose Ruby if your business wants human call answering, managed live chat, or both, with 24/7 coverage and mobile or web account tools. Look elsewhere if you need a free plan or the listed monthly minute and chat allowances do not fit your needs.
Visit Ruby Free trial APIWeb
Upfirst combines AI call answering with appointment scheduling, transfers, summaries, and multilingual support. Its paid plans and included phone number suit small businesses that want a virtual receptionist without porting an existing number.
Visit UpfirstThe facts
| Ruby | Upfirst | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | API, Web |
| Lowest paid plan | Chat Ruby 10: $143 a month | Starter: $24.95 a month |
| Plans published | 10 | 5 |
| Maker | Not published | Not published |
| Website | ruby.com | upfirst.ai |
| On virtual receptionist services | #33 of 36 | #29 of 36 |
Ruby: what it does well
- Trained human receptionists answer calls.
- Plans include 24/7 coverage, including weekends and holidays.
- Call routing, message taking, and appointment scheduling are available.
- Mobile and web apps support call handling and message checks.
- Listed integrations include Calendly, HubSpot, Salesforce, and Slack.
What to know first
- There is no free plan.
- Call Ruby 50 includes 50 receptionist minutes per month.
- Chat Ruby 10 includes 10 chats per month.
- Bundled chat add-ons require a virtual receptionist plan.
Upfirst: what it does well
- Answers calls around the clock
- Books appointments in supported calendars
- Supports English, Spanish, and 35+ languages
- Provides transcripts and recordings by email or SMS
- Includes a phone number on every plan
What to know first
- No free plan
- Starts at $24.95/mo
- Human support is weekday-only