Refiner vs Userback
| Refiner | Userback | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| Paid from | Free | $29/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, api, extension, iOS, Web |
| Free plan | Yes | Yes |
| Paid from | — | 29 /mo |
| NPS surveys | — | Yes |
| Feature requests | — | Yes |
| Feedback portal | — | Yes |
| In-app feedback | — | Yes |
| Product roadmap | — | Yes |
| Sentiment analysis | — | Yes |
Both are listed in Best Customer Feedback Software. On Freedom251, Refiner scores higher on our published basis.