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Qvasa SLA Management vs SolarWinds Service Desk

Both stand on sla management. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Qvasa SLA Management

Free plan Web
Visit Qvasa SLA Management

SolarWinds Service Desk

Free trial AndroidAPIiPhone+1

Choose SolarWinds Service Desk if your organization needs a paid, cloud-based ITSM system combining incidents, assets, CMDB, changes, and AI features. Its broad integrations and mobile tools support distributed service work. Look elsewhere if you require a free plan or want asset management included without separate pricing.

Visit SolarWinds Service Desk

The facts

Qvasa SLA ManagementSolarWinds Service Desk
Free planYesA free trial
Open sourceNot publishedNot published
Runs onWebAndroid, API, iPhone, Web
Lowest paid planNot publishedEssentials: $39 per technician a month
Plans publishedNone3
MakerNot publishedNot published
Websiteqvasa.comsolarwinds.com
On sla management#11 of 23#7 of 23

Qvasa SLA Management: what it does well

    SolarWinds Service Desk: what it does well

    • Incident engagement through web, email, Teams, Slack, and mobile
    • CMDB provides dependency mapping and change-impact analysis
    • More than 200 cloud application integrations
    • AI sidekick, virtual agent, and smart suggestions
    • Unlimited users on each listed plan

    What to know first

    • No free plan is available
    • IT asset management requires an additional purchase
    • Premier limits API access to 1,500 calls per user per minute

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