OpenText Service Manager vs OTOBO
| OpenText Service Manager | OTOBO | |
|---|---|---|
| Paid from | €325/mo | |
| Platforms | Web | api, Linux, self-hosted, Web |
| Free plan | No | Yes |
| Risk assessment | Yes | |
| Approval workflows | Yes | Yes |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes | |
| SLA management | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Single sign-on | Yes |
Listed together in Best IT Change Management Software