OpenText Service Management vs TechExcel ProjectOne ALM
| OpenText Service Management | TechExcel ProjectOne ALM | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $10/mo | |
| Platforms | Android, iOS, Web | Android, iOS, self-hosted, Web, Windows |
| Free plan | No | No |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Deployment | both | |
| Risk assessment | Yes | |
| Approval workflows | Yes | |
| Change calendar | Yes | |
| Emergency changes | Yes | |
| Change audit trail | Yes | |
| CMDB linking | Yes | |
| Paid from | 20 /user/mo | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes | |
| Deployment options | hybrid | |
| Requirements management | Yes | |
| Test management | Yes | |
| Release management | Yes | |
| Traceability | Yes | |
| Delivery methodologies | configurable |
Listed together in Best IT Problem Management Software