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Ooma Enterprise vs Xelion

Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Ooma Enterprise

Paid AndroidAPIiPhone+2

Ooma Enterprise combines UCaaS applications with contact center, CRM, and deployment options for complex organizations. Administrators should account for its stated default encryption limits when configuring voicemail and recordings.

Visit Ooma Enterprise

Xelion

Paid AndroidAPIiPhone+3

Xelion combines business calling, chat, routing and collaboration across multiple platforms. It offers broad integration and security controls, while purchase details require a partner quotation.

Visit Xelion

The facts

Ooma EnterpriseXelion
Free planNoNo
Open sourceNot publishedNot published
Runs onAndroid, API, iPhone, Mac, WindowsAndroid, API, iPhone, Mac, Web, Windows
Lowest paid planStandard: $19.99 per user a monthFree or on request
Plans published31
MakerOoma EnterpriseXelion
Websiteooma.comxelion.com
On business phone systems#69 of 167#73 of 167

Ooma Enterprise: what it does well

  • Voice, chat, text, and video meetings
  • Custom call routing and auto attendant
  • CRM click-to-call integrations
  • Skills-based contact center routing
  • 24×7 North American-based support on Standard

What to know first

  • No free plan
  • Voicemail and recordings unencrypted by default
  • Plans are priced per user monthly
  • Some deployments require configuration

Xelion: what it does well

  • Combines calls, chats and Microsoft Teams
  • Includes call recording with configurable retention
  • Provides desktop and mobile apps
  • Offers REST API and integration marketplace
  • Requires two-factor authentication for key logins

What to know first

  • Pricing is available only on request
  • No free plan or free trial
  • Advanced features such as Xelion Plus are separate

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