Side by side
OnSight RVX vs Zoho Assist
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhoneWeb
OnSight RVX combines browser-based remote guidance with capture, OCR, measurements and reporting. Its plan structure offers core assistance from $29 per month, while API access and larger business features require higher tiers.
Visit OnSight RVX
Free plan AndroidiPhoneLinux+3
Zoho Assist combines remote access with session tools and visual guidance across a broad range of platforms. Its free plan is small, so check the listed device and technician allowance against your needs.
Visit Zoho AssistThe facts
| OnSight RVX | Zoho Assist | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Starter: $29 a month | Remote Support - Standard: $10 a month |
| Plans published | 3 | 13 |
| Maker | Not published | Zoho Assist |
| Website | hostcomm.net | zoho.com |
| On video customer support software | #9 of 26 | #5 of 26 |
OnSight RVX: what it does well
- Customers join through a browser link
- Live video supports drawings, pointers and text
- OCR reads meters and serial numbers
- Sessions produce annotated PDF reports
- Recordings and photos use encrypted AWS storage
What to know first
- No free plan
- API and webhooks require Enterprise
- Non-LiDAR devices use camera-based measurements
- Starter limits storage to 5 GB
Zoho Assist: what it does well
- Supports attended, on-demand, and unattended access.
- Works across desktop, mobile, browser, and Raspberry Pi.
- On-demand sessions require no prior downloads.
- Plans can be changed or canceled at any time.
What to know first
- Free plan is limited to one technician and five devices.
- Remote Support Standard costs $10 a month billed annually.
- Enterprise Support is needed for 24/7 technical assistance.
Alternatives to OnSight RVX Alternatives to Zoho Assist The whole list