NPS Prism vs Refiner
| NPS Prism | Refiner | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | Free |
| Open source | No | No |
| Platforms | Web | Android, api, iOS, Web |
| Free plan | No | Yes |
| NPS survey types | relational | both |
| Respondent segmentation | advanced | advanced |
| Survey channels | — | multichannel |
| Follow-up workflows | — | Yes |
| CRM integrations | — | Yes |
Both are listed in Best Net Promoter Score Software. On Freedom251, Refiner scores higher on our published basis.