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Nixxis vs Sigma Dialer

Both stand on call center software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Nixxis

Paid Self-hosted

Nixxis covers inbound, outbound, and digital contact-center operations with agent tools, monitoring, AI features, and deployment choices. Buyers need a personalized quote and edition discussion to determine the exact package.

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Sigma Dialer

Paid APIWeb

Sigma Dialer brings outbound, inbound, compliance, and agent tools into one cloud service. Its broad integrations and controls suit structured contact-center operations, while pricing requires direct discussion.

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The facts

NixxisSigma Dialer
Free planNot publishedNot published
Open sourceNot publishedNot published
Runs onSelf-hostedAPI, Web
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNixxisNot published
Websitenixxis.comsigmadialer.com
On call center software#103 of 122#99 of 122

Nixxis: what it does well

  • Supports voice, email, chat, SMS, WhatsApp, and social media
  • Up to 10 dialer modes by edition
  • Includes IVR builder and workforce management
  • Cloud or on-premise deployment options
  • Real-time monitoring and custom reports

What to know first

  • Pricing is available only on request
  • Features vary by edition
  • Exact integrations depend on edition
  • Concurrent positions affect the quote

Sigma Dialer: what it does well

  • Predictive, progressive, preview, and power dialing
  • Visual IVR and skills-based routing
  • Browser WebRTC softphone
  • Transcription, scoring, and risk detection
  • Open REST API and real-time webhooks

What to know first

  • Voice-only digital channel scope
  • Pricing requires a quote
  • International and short-code messaging billed separately
  • HIPAA BAA available only on request

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