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New Relic Browser Monitoring vs TrueWatch Real User Monitoring

Both stand on real user monitoring. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

New Relic Browser Monitoring

Free plan AndroidAPIExtension+2

Choose New Relic Browser Monitoring for web-based browser monitoring that includes Core Web Vitals, interaction tracking, geographic breakdowns and error correlation. Look elsewhere if mobile app monitoring is a requirement, or if the Standard plan's five-user maximum does not fit your team.

Visit New Relic Browser Monitoring

TrueWatch Real User Monitoring

Free plan AndroidiPhoneWeb

TrueWatch RUM combines user behavior metrics with tools for diagnosing slow tasks, errors, and load delays. Its free plan and supported web and mobile platforms may suit teams seeking application-level monitoring; review the page-view billing rule when estimating usage.

Visit TrueWatch Real User Monitoring

The facts

New Relic Browser MonitoringTrueWatch Real User Monitoring
Free planYesYes
Open sourceNoNot published
Runs onAndroid, API, Extension, iPhone, WebAndroid, iPhone, Web
Lowest paid planStandard: $10 a monthReal User Monitoring (RUM) — Pay-As-You-Go: $0.43
Plans published41
MakerNot publishedNot published
Websitenewrelic.comtruewatch.com
On real user monitoring#6 of 23#10 of 23

New Relic Browser Monitoring: what it does well

  • Tracks Core Web Vitals.
  • Includes interaction tracking and geographic breakdowns.
  • Correlates errors with browser monitoring.
  • Free tier includes 100 GB monthly data ingest.
  • Data retention is 90+ days.

What to know first

  • Mobile app monitoring is not included.
  • Free tier has one full platform user.
  • Standard supports a maximum of five users.

TrueWatch Real User Monitoring: what it does well

  • Free plan available.
  • Supports Web, Android, and iOS applications.
  • Tracks interactions, geographic breakdown, and error correlation.
  • Lists 90+ days of data retention.
  • Standard support is included in product fees.

What to know first

  • Each refresh or re-entry counts as a page view.
  • Premium support costs 8% of monthly spend.
  • Premium support has a $1,000/month minimum and three-month minimum.

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