TrueWatch Real User Monitoring (RUM) helps teams understand how people use web and mobile applications and investigate performance problems. It tracks real-time unique visitors and page views, along with behavior across sessions, navigation paths, page loads, and operation response times. Teams can drill into networks, services, and code to help pinpoint issues, while the product identifies errors, slow tasks, and load delays for tuning. It supports Web, Android, and iOS applications and includes Core Web Vitals, mobile app monitoring, interaction tracking, geographic breakdown, error correlation, and 90+ days of data retention. Each visit counts as a page view, including refreshes and re-entries in both single-page and multi-page apps. Pricing is freemium, with a free plan and a pay-as-you-go listing of 0.43 USD per contact, billed per 10K page views per day. TrueWatch lists Session Replay among its Digital Experience offerings. Standard support is included in product fees; Premium support has additional charges and minimum terms.
Who it is for
It suits developers and business teams who want frontend usage and performance measures alongside backend logs. Teams monitoring web, Android, and iOS apps can use its session, interaction, and geographic measures.
What is good
- Free plan available.
- Supports Web, Android, and iOS applications.
- Tracks interactions, geographic breakdown, and error correlation.
- Lists 90+ days of data retention.
- Standard support is included in product fees.
What to know first
- Each refresh or re-entry counts as a page view.
- Premium support costs 8% of monthly spend.
- Premium support has a $1,000/month minimum and three-month minimum.
Verdict
TrueWatch RUM combines user behavior metrics with tools for diagnosing slow tasks, errors, and load delays. Its free plan and supported web and mobile platforms may suit teams seeking application-level monitoring; review the page-view billing rule when estimating usage.
Get started with TrueWatch Real User Monitoring
- Open https://truewatch.com/
- Choose the free plan or the Real User Monitoring Pay-As-You-Go plan
- Connect a web, Android, or iOS application
- Configure monitoring for page views, interactions, and performance data
- Review collected sessions, errors, geographic details, and Core Web Vitals
Limits to know first
Billing is based on the larger of daily resource, long-task, error, and action data divided by 100, or that day’s total PV count. Every visit, refresh, and re-entry counts as one PV for SPA and MPA applications. Premium support has an $1,000/month minimum and a three-month minimum.
Questions about TrueWatch Real User Monitoring
Is there a free plan?
Yes. TrueWatch lists a free plan, with paid plans from $0.43.
Which platforms does RUM support?
It supports web, Android, and iOS applications.
How is the Pay-As-You-Go plan billed?
The plan is 0.43 USD per contact, billed per 10K page views per day, with daily billing. The larger of the stated daily data calculation or total daily PVs determines billing.
Does it include session replay?
Session Replay is listed under TrueWatch’s Digital Experience offerings.
What support is included?
Standard support is included in product fees. Premium support costs 8% of monthly spend, with a $1,000/month minimum and three-month minimum.
TrueWatch Real User Monitoring plans and pricing
All plansCompared on real user monitoring
- Free plan
- Yes
- Core Web Vitals
- Yes
- Mobile app monitoring
- Yes
- Interaction tracking
- Yes
- Geographic breakdown
- Yes
- Error correlation
- Yes
- Data retention
- 90+ days
- Pricing metric
- pageviews
