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New Relic Browser Monitoring
What New Relic Browser Monitoring is
New Relic Browser Monitoring is a web-based product for monitoring browser experiences. It includes Core Web Vitals, interaction tracking, geographic breakdowns and error correlation, giving teams several ways to examine browser activity and errors. Mobile app monitoring is not included. Data retention is 90+ days.
The product has a free tier with 100 GB of data ingest per month and one full platform user. Standard costs $10.00 per month for the first full platform user, with each additional user priced at $99; the plan supports a maximum of five users. Pro costs $349.00 per month for annual commitments and includes unlimited full platform users. Enterprise is intended for organizations operating at scale, with priority ticket routing, a one-hour initial response SLA for critical support, and eligibility for FedRAMP Moderate and HIPAA with Data Plus.
New Relic offers the product on the web. The company was founded in 2008 and is headquartered in San Francisco, California, USA. Pricing is freemium, and the listed pricing metric is custom.
Who it suits
It suits teams that need browser monitoring with Core Web Vitals, interaction tracking, geographic breakdowns and error correlation. The free tier may suit a team with one full platform user and monthly ingest within its allowance; teams needing mobile app monitoring should look elsewhere.
What it does well
- Tracks Core Web Vitals.
- Includes interaction tracking and geographic breakdowns.
- Correlates errors with browser monitoring.
- Free tier includes 100 GB monthly data ingest.
- Data retention is 90+ days.
What to know first
- Mobile app monitoring is not included.
- Free tier has one full platform user.
- Standard supports a maximum of five users.
Limits
The free tier includes 100 GB of data ingest per month and one full platform user. Standard allows up to five users; Pro includes unlimited full platform users and is priced for annual commitments.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | perpetual free tier · 100 GB monthly ingest · unlimited basic users · 1 full-platform user · 50+ capabilities · at least 8 days retention · 500 synthetic checks · no credit card | Free |
| Standard | $10 first full-platform user; $99 each additional user, maximum 5 · 100 GB free ingest then $0.40/GB · $49/core user · limited to 5 full-platform users · ticketed support · 2-business-day SLA · SAML SSO | $10 a month |
| Pro | $349 per full-platform user with annual commitment, or $418.80 monthly pay-as-you-go · 100 GB free ingest then $0.40/GB · $49/core user · unlimited full-platform users · 2-hour critical support SLA · Data Plus eligibility | $349 a month |
| Enterprise | Contact Sales · Pro features · advanced security and support · FedRAMP and HIPAA eligibility · 24/7 dedicated support | On request |
As newrelic.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the New Relic Browser Monitoring website.
- Use the product on the web.
- Choose the Free, Standard, Pro or Enterprise plan.
Verdict
Choose New Relic Browser Monitoring for web-based browser monitoring that includes Core Web Vitals, interaction tracking, geographic breakdowns and error correlation. Look elsewhere if mobile app monitoring is a requirement, or if the Standard plan's five-user maximum does not fit your team.
Questions
Is there a free plan?
Yes. The Free plan is perpetual and includes 100 GB of data ingest per month and one full platform user.
What does Standard cost?
Standard is $10.00 per month for the first full platform user, with $99 per additional user and a maximum of five users.
What platforms does it support?
The listed platform is web. Mobile app monitoring is not included.
What monitoring capabilities are included?
The listed capabilities include Core Web Vitals, interaction tracking, geographic breakdowns and error correlation.
How long is data retained?
The listed data retention is 90+ days.
What does Pro cost?
Pro is $349.00 per month for annual commitments and includes unlimited full platform users.
Facts from New Relic Browser Monitoring's own pages
- API authentication
- Browser telemetry uses a browser license key and application ID, while New Relic APIs use license and user keys; NerdGraph is the GraphQL API. · docs.newrelic.com, 15 Oct 2026
- Browser APIs
- The public browser API includes addPageAction, addToTrace, finished, setCustomAttribute, setApplicationVersion and setPageViewName. · docs.newrelic.com, 15 Oct 2026
- Chrome extension
- New Relic Synthetics Recorder converts recorded browser interactions into Synthetic monitors; the listing had no ratings and 128 users. · chromewebstore.google.com, 15 Oct 2026
- Company facts
- LinkedIn lists New Relic as privately held, founded in 2008, headquartered in San Francisco and employing 1,001–5,000 people. · linkedin.com, 15 Oct 2026
- Compatibility limit
- Ad blockers, disconnect lists, restricted networks, hybrid apps and unusual hardware can prevent reporting. · docs.newrelic.com, 15 Oct 2026
- Core Web Vitals
- The product benchmarks web vitals against industry standards to expose underperforming pages. · newrelic.com, 15 Oct 2026
- CSP requirement
- Sites using strict CSP must allow inline script, js-agent.newrelic.com and the relevant nr-data.net collector domains, unless using supported nonce or proxy arrangements. · docs.newrelic.com, 15 Oct 2026
- Distributed tracing
- Browser incidents can be connected to backend code through distributed tracing. · newrelic.com, 15 Oct 2026
- Documentation depth
- Documentation covers installation, compatibility, APIs, security, CSP, SPA monitoring, APM-agent versions and SRI protections. · docs.newrelic.com, 15 Oct 2026
- Error and deployment correlation
- Browser error-rate changes can be compared with deployments to identify regressions and support rollback decisions. · newrelic.com, 15 Oct 2026
- Founded
- 2008 · newrelic.com, 4 Oct 2026
- Frontend debugging
- Filtering by browser, page view and other dimensions exposes detailed JavaScript errors, stack traces, source maps and optional console logs. · newrelic.com, 15 Oct 2026
- Frustration signals
- The service automatically correlates user interactions and frustration signals without requiring extra instrumentation. · newrelic.com, 15 Oct 2026
- Geographic experience
- Filterable global maps show page performance across user regions. · newrelic.com, 15 Oct 2026
- Google Play app
- The Android app provides mobile access to dashboards, alerts, browser and infrastructure performance, transactions and errors. · play.google.com, 15 Oct 2026
- Headquarters
- San Francisco, California, USA · newrelic.com, 4 Oct 2026
- Installation
- Installation adds a JavaScript browser-agent snippet to monitored HTML views; alternatives include NPM and backend-agent injection. · docs.newrelic.com, 15 Oct 2026
- Integrations
- New Relic advertises more than 780 integrations and browser quickstarts. · newrelic.com, 15 Oct 2026
- Legal name and founder
- Crunchbase identifies the legal name as New Relic, Inc. and lists Lew Cirne as founder. · crunchbase.com, 15 Oct 2026
- License
- The public browser-agent code is Apache 2.0 licensed, while the hosted Browser Monitoring service is proprietary. · github.com, 15 Oct 2026
- Limit: learning curve
- Capterra reviewers report confusing terminology, a dense interface and substantial training or setup effort. · capterra.com, 15 Oct 2026
- Limit: query and UI speed
- TrustRadius reviewers report slow NRQL results, delayed data and a UI that can take too long to load. · trustradius.com, 15 Oct 2026
- Limit: support and billing complaints
- Trustpilot reviewers report slow or missing support responses, invoice and refund problems, annual-contract disputes and pricing concerns. · trustpilot.com, 15 Oct 2026
- Limit: usage pricing
- Independent reviewers report that telemetry growth, log retention and usage-based billing can make costs rise quickly. · trustradius.com, 15 Oct 2026
Where New Relic Browser Monitoring stands on Freedom251
- Real User Monitoring#7 of 29