Side by side
MiaRec vs Numonix IXCloud
Both stand on call recording software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial APILinuxSelf-hosted+2
MiaRec combines conversation analysis, quality workflows, and follow-up management for contact-center teams. The listed plans start at $25 a month and require at least 25 users under an annual contract.
Visit MiaRec
Paid AndroidAPIiPhone+1
IXCloud offers broad recording coverage, managed hosting, and tenant storage for enterprise use. Confirm pricing, analytics needs, and applicable SLA conditions with Numonix.
Visit Numonix IXCloudThe facts
| MiaRec | Numonix IXCloud | |
|---|---|---|
| Free plan | A free trial | No |
| Open source | No | Not published |
| Runs on | API, Linux, Self-hosted, Web, Windows | Android, API, iPhone, Web |
| Lowest paid plan | Essentials: $25 per user a month | Free or on request |
| Plans published | 3 | 3 |
| Maker | Not published | Not published |
| Website | miarec.com | numonix.io |
| On call recording software | #5 of 25 | #9 of 25 |
MiaRec: what it does well
- Transcribes, summarizes, and analyzes customer conversations
- Auto QA provides scoring and coaching insights
- Calculates CSAT, NPS, and effort scores from conversations
- Offers multiple named contact-center integrations
- Includes redaction, access controls, and encryption
What to know first
- Annual contract required for listed plans
- 25-user minimum for listed plans
- Essentials includes 3 months of storage
Numonix IXCloud: what it does well
- Managed Azure deployment needs no customer servers.
- Records audio, Teams video, and screen sharing.
- Includes 1 TB of geo-redundant storage per tenant.
- Lists access controls, encryption, and digital signatures.
- Paying-customer SLA targets 99.9% monthly availability, subject to conditions.
What to know first
- Pricing is on request.
- Analytics is an additional purchase.
- Transcription capacity is sold in 100-hour increments.
- Availability target is subject to stated conditions and exclusions.
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